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  • 12 Apr 2017
  • Research & Ideas

Why Productivity Suffers When Employees Are Allowed to Schedule Their Own Tasks

recommended schedule tends to erode productivity, even among the most experienced workers. “We wanted to find out what happens when people deviate from the sequencing structure that their organization has set for them, and how do they make the View Details
Keywords: by Carmen Nobel; Health
  • 30 Jul 2013
  • First Look

First Look: July 30

decisions and ultimately impact observers' willingness to be influenced by them. Three studies suggest that observing others make more (versus less) thoughtful decisions generates more positive reactions... View Details
Keywords: Anna Secino
  • 07 Oct 2008
  • First Look

First Look: October 7, 2008

the Vegetables Later: A Study of Online Grocery Purchases and Order Lead Time (revised) Authors:Katherine L. Milkman, Todd Rogers, and Max H. Bazerman Abstract How do decisions made for tomorrow or two days in the future differ from View Details
Keywords: Martha Lagace
  • 01 Dec 2015
  • First Look

December 1, 2015

Abstract—Operational decisions under information asymmetry can signal a firm's prospects to less-informed parties, such as investors, customers, competitors, and regulators. Consequently, managers in these settings often face a tradeoff... View Details
Keywords: Sean Silverthorne
  • Web

Help - Alumni

Renewal Program (GCPCA) Harvard-Radcliffe Program in Business Administration (HRPBA) Industrial Administrator (IA) International Senior Management Program (ISMP) International Teachers' Program (ITP) Middle-Management Program (MMP) Mid-Officer Certificate (MOC) PhD in... View Details
  • 19 Jul 2010
  • Research & Ideas

How Mercadona Fixes Retail’s ’Last 10 Yards’ Problem

about how poor operational decisions create unnecessary complications that lead to quality problems and lower labor productivity and, in general, make life hard for retail employees." Ton is interested in demonstrating how operations... View Details
Keywords: by Julia Hanna; Retail; Food & Beverage
  • Web

Podcast - Business & Environment

discuss how Probable Futures tools are educating decision makers to better understand how their organizations will experience climate change, and how adaptation and resilience requires a paradigm shift in planning decisions. They describe... View Details
  • 06 Jul 2009
  • Research & Ideas

Conducting Layoffs: ’Necessary Evils’ at Work

victim. Therefore, they felt that layoffs were not as difficult as firing someone, where the decision involves a verdict on a person with whom you've worked, often quite closely. “No matter how dire the... View Details
Keywords: by Martha Lagace
  • 12 Feb 2014
  • Working Paper Summaries

Management Practices, Relational Contracts, and the Decline of General Motors

Keywords: by Susan Helper & Rebecca Henderson; Auto
  • 28 Apr 2015
  • First Look

First Look: April 28

http://www.amazon.com/Strategy-Rules-Timeless-Lessons-Gates/dp/0062373951/ref=tmm_hrd_title_0?ie=UTF8&qid=1427236936&sr=8-1 April 2015 Harvard Business Review Leaders as Decision Architects: Structure Your Organization's Work to... View Details
Keywords: Sean Silverthorne
  • November 2024 (Revised March 2025)
  • Case

Tim Ferriss: What Might This Look like If It Were Easy?

By: Reza Satchu and Denise Koller
In April 2024, writer-podcaster Tim Ferriss—celebrated as the “Oprah of audio” for his billion-download show and known for NYT-bestsellers like The 4-Hour Workweek—found himself at a crossroads. Despite generating a multi-million-dollar annual revenue with just three... View Details
Keywords: Transition; Personal Development and Career; Business Strategy; Decision Choices and Conditions; Philanthropy and Charitable Giving; Media and Broadcasting Industry
Related
  • Article

Overcoming the Outcome Bias: Making Intentions Matter

By: Ovul Sezer, Ting Zhang, Francesca Gino and Max Bazerman
People often make the well-documented mistake of paying too much attention to the outcomes of others’ actions while neglecting information about the original intentions leading to those outcomes. In five experiments, we examine interventions aimed at reducing this... View Details
Keywords: Outcome Bias; Intentions; Joint Evaluation; Judgment; Separate Evaluation; Goals and Objectives; Prejudice and Bias; Judgments; Performance Evaluation; Outcome or Result
Related
  • 24 Jul 2000
  • Research & Ideas

Value Maximization and Stakeholder Theory

of decisions regarding any of a firm's constituencies. The world may be complex and difficult to understand. It may leave us in deep uncertainty about the effects of any View Details
Keywords: by Michael C. Jensen
  • 09 May 2011
  • Research & Ideas

Moving From Bean Counter to Game Changer

Buried in the middle layers of many organizations resides a strata of highly skilled experts, from HR managers to risk evaluators, whose collective wisdom and experience could prove invaluable in informing strategic decisions at the... View Details
Keywords: by Kim Girard; Banking
  • 03 Oct 2023
  • Research Event

Build the Life You Want: Arthur Brooks and Oprah Winfrey Share Happiness Tips

level that I felt I could trust. I actually believed what I was reading sounded reasonable, which is difficult sometimes now. And I think it's more than just feeling happy about it. I think it's like, hmm, we're doing a good thing here.... View Details
Keywords: by HBS Staff
  • Web

Asia Pacific - Global

the past few years, Vail’s relatively new CEO (Kirsten Lynch) and the board chairman (Rob Katz, the former CEO), had to decide whether to respond to the letter and, if so, how. What made this decision View Details
  • 06 Jul 2016
  • Research & Ideas

The Truth About Authentic Leaders

are times when leaders have to make difficult decisions that are sure to displease people, and they’ll need to give tough feedback. At other times they need to be inspiring, good coaches, and consensus... View Details
Keywords: by Bill George
  • 16 Feb 2024
  • Research & Ideas

As AI Upends Recruiting, Job Seekers Need a Waze App for Careers

Artificial intelligence is changing the nature of work on a scale some predict will be as transformative as the Industrial Revolution. It’s also exposing the yawning gaps in a fractured US employment system that many companies and workers find View Details
Keywords: by Rachel Layne; Information Technology; Technology
  • 25 Jan 2011
  • First Look

First Look: Jan. 25

http://sloanreview.mit.edu/the-magazine/articles/2010/fall/52118/how-to-do-well-and-do-good/ Corporate Governance When Founders Are Directors Authors:Feng Li and Suraj Srinivasan Publication:Journal of Financial Economics (forthcoming) Abstract We examine CEO... View Details
Keywords: Sean Silverthorne
  • 22 Nov 2010
  • Research & Ideas

Seven Strategy Questions: A Simple Approach for Better Execution

demands for resources—from business units, support functions and external partners—require a method for judging whether the allocation choices you have made are optimal. Therefore, the most critical strategic decision for any business is... View Details
Keywords: by Robert Simons