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  • All HBS Web  (11,164)
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← Page 15 of 11,164 Results →
  • 20 Dec 2017
  • Lessons from the Classroom

How to Design a Better Customer Experience

ho-hum and quickly forgotten? Stefan Thomke, the William Barclay Harding Professor of Business Administration at Harvard Business School, explains that “the difference has less to do with catchy marketing View Details
Keywords: by Dina Gerdeman; Health; Entertainment & Recreation
  • May 1994
  • Background Note

Designing Channels of Distribution

By: V. Kasturi Rangan
Presents a framework and a method for addressing the new product channel choice decision. Offers a six-step method that involves: 1) disaggregating and prioritizing a distribution channel by customers' channel function requirements; 2) obtaining and combining... View Details
Keywords: Distribution Channels; Framework; Cost; Customers; Cost vs Benefits; Management
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Rangan, V. Kasturi. "Designing Channels of Distribution." Harvard Business School Background Note 594-116, May 1994.
  • 10 Dec 2012
  • News

Will Apple Spark a U.S. Manufacturing Renaissance?

  • March 2015
  • Teaching Note

Prodigy Network: Democratizing Real Estate Design and Financing

By: Karim R. Lakhani and Greta Friar
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Lakhani, Karim R., and Greta Friar. "Prodigy Network: Democratizing Real Estate Design and Financing." Harvard Business School Teaching Note 615-045, March 2015.
  • Oct 2012
  • Book

Producing Prosperity: Why America Needs a Manufacturing Renaissance

In many cases, once manufacturing capabilities go away, so does much of the ability to innovate and compete. Manufacturing, it turns out, really matters in an innovation-driven economy. View Details
  • Forthcoming
  • Article

Transitory and Permanent Cash Flow Shocks in Debt Contract Design

By: Le Ma, Anywhere Sikochi and Yajun Xiao
We examine how lenders design contracts to account for transitory and permanent cash flow shocks facing borrowers. We find that volatile transitory cash flow shocks are associated with fewer liquidity covenants, indicating financial flexibility that enables firms to... View Details
Keywords: Debt Covenants; Cash Flow Shocks; Debt Contracting; Likelihood Of Default; Cash Flow; System Shocks
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Ma, Le, Anywhere Sikochi, and Yajun Xiao. "Transitory and Permanent Cash Flow Shocks in Debt Contract Design." Journal of Financial and Quantitative Analysis (forthcoming). (Pre-published online February 25, 2025.)
  • July 10, 2024
  • Article

Designing a Successful Reskilling Program

By: Jorge Tamayo, Leila Doumi, Sagar Goel, Orsolya Kovács-Ondrejkovic and Raffaella Sadun
In this article, written as a follow up to the award-winning “Reskilling in the Age of AI”, the authors report the results of a reskilling survey that they conducted with chief human resource officers from approximately 1,200 organizations in the U.S., along with... View Details
Keywords: Competency and Skills; Training; Organizational Change and Adaptation; Employees
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Tamayo, Jorge, Leila Doumi, Sagar Goel, Orsolya Kovács-Ondrejkovic, and Raffaella Sadun. "Designing a Successful Reskilling Program." Harvard Business Review (website) (July 10, 2024).
  • July 1999 (Revised February 2001)
  • Background Note

Organization Design of Owner-Managed Companies, The

By: John A. Davis
Provides a concise overview of the key considerations and components of an organization's design. Examines how an organization's design must fit with both owners' goals and the organization's key success factors. Identifies several key aspects of an organization's... View Details
Keywords: Organizational Design
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Davis, John A. "Organization Design of Owner-Managed Companies, The." Harvard Business School Background Note 800-024, July 1999. (Revised February 2001.)
  • 25 Aug 2022
  • News

Understanding the Digital, Data, and Design Institute at Harvard

Illustrations by Don Foley To expand faculty research on how technological change is affecting business and society and to help reinvent this change, HBS launched in July the Digital, Data, View Details
  • Article

Swedish Entrepreneurs in Manufacturing Firms and Their Sources of Information

By: D. A. Leonard
Keywords: Entrepreneurship; Business Ventures; Information; Manufacturing Industry; Sweden
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Leonard, D. A. "Swedish Entrepreneurs in Manufacturing Firms and Their Sources of Information." Research Policy 13, no. 2 (April 1984): 101–114.
  • September 1992
  • Case

Ontario Training Corp.: Service Design and Service Mapping

By: Leonard A. Schlesinger
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Schlesinger, Leonard A. "Ontario Training Corp.: Service Design and Service Mapping." Harvard Business School Case 693-015, September 1992.
  • December 2010 (Revised November 2013)
  • Case

Talent Recruitment at frog design Shanghai

By: Robert G. Eccles, Amy C. Edmondson and Yi Kwan Chu
This case illustrates the complexity and importance of hiring decisions in the Chinese operation of a global design and innovation firm. View Details
Keywords: Selection and Staffing; Recruitment; Talent and Talent Management; Decision Making; Complexity; Innovation and Invention; Shanghai
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Eccles, Robert G., Amy C. Edmondson, and Yi Kwan Chu. "Talent Recruitment at frog design Shanghai." Harvard Business School Case 411-040, December 2010. (Revised November 2013.)
  • December 1986 (Revised January 1988)
  • Case

Hewlett-Packard: Manufacturing Productivity Division (C)

By: Benson P. Shapiro and Lawrence B. Levine
Focuses on the development of a "market driven" culture at Hewlett-Packard (HP); the conflict between autonomous, well integrated divisions making products responsive to their own markets and a greater degree of systems integration at the corporate level; and the... View Details
Keywords: Business Divisions; Marketing; Marketing Strategy; Production; Organizational Culture; Research and Development; Sales; Integration; Manufacturing Industry
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Shapiro, Benson P., and Lawrence B. Levine. "Hewlett-Packard: Manufacturing Productivity Division (C)." Harvard Business School Case 587-103, December 1986. (Revised January 1988.)
  • September 2004 (Revised September 2006)
  • Case

Harley-Davidson, Inc.: Motorcycle Manufacturer or Financing Company?

Harley-Davidson manufactures and sells motorcycles. It also provides financing for retail purchases and dealer stock. Although Harley's performance has been very strong, analysts and the press have questioned its use of a special-purpose entity to sell securities... View Details
Keywords: Business Model; Business or Company Management; Corporate Disclosure; Financial Strategy; Manufacturing Industry; Manufacturing Industry; Manufacturing Industry; Manufacturing Industry
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Miller, Gregory S., and Jacob Cohen. "Harley-Davidson, Inc.: Motorcycle Manufacturer or Financing Company?" Harvard Business School Case 105-027, September 2004. (Revised September 2006.)
  • 01 Dec 2004
  • News

A Life by Design

As a girl growing up in Riverdale, New York, Ivy Ross (PMD 68, 1994) was surrounded by modern design — and disliked it. The home she lived in and the furniture she sat on... View Details
Keywords: Roger Thompson; toys; Amusement, Gambling, and Recreation Industries; Amusement, Gambling, and Recreation Industries; Amusement, Gambling, and Recreation Industries; Amusement, Gambling, and Recreation Industries
  • October 2003
  • Case

Taiwan Semiconductor Manufacturing Company: Building a Platform for Distributed Innovation

By: Marco Iansiti and Marcin Strojwas
Surging costs of building a state-of-the-art fabrication facility were pushing firms to outsource manufacturing while advanced technologies were requiring a tighter coupling between design and manufacturing. Explores the development of strategy in this environment.... View Details
Keywords: Strategy; Business Model; Networks; Product Design; Production; Decisions; Customer Relationship Management; Supply Chain Management
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Iansiti, Marco, and Marcin Strojwas. "Taiwan Semiconductor Manufacturing Company: Building a Platform for Distributed Innovation." Harvard Business School Case 604-044, October 2003.
  • spring 1987
  • Article

The Channel Design Decision: A Model and an Application

By: V. K. Rangan
Keywords: Design; Decision Making
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Rangan, V. K. "The Channel Design Decision: A Model and an Application." Marketing Science 6, no. 2 (spring 1987).
  • 2013
  • Chapter

The Design of Online Advertising Markets

By: Benjamin Edelman
Because the market for online advertising is both new and fast-changing, participants experiment with all manner of variations. Should an advertiser's payment reflect the number of times an ad was shown, the number of times it was clicked, the number of sales that... View Details
Keywords: Misleading and Fraudulent Advertising; Online Advertising; Price; Market Design; Measurement and Metrics; Sales; Motivation and Incentives; Internet and the Web
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Edelman, Benjamin. "The Design of Online Advertising Markets." Chap. 15 in The Handbook of Market Design, edited by Nir Vulkan, Alvin E. Roth, and Zvika Neeman. Oxford University Press, 2013.
  • 2008
  • Other Teaching and Training Material

A Problem-Solving Approach to Designing and Implementing a Strategy to Improve Performance

By: Stacey Childress and Geoff Marietta
This note helps teams work through a problem-solving process that facilitates the design and implementation of a strategy for continuous improvement. View Details
Keywords: Business Processes; Performance Improvement; Problems and Challenges; Strategy
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Childress, Stacey, and Geoff Marietta. "A Problem-Solving Approach to Designing and Implementing a Strategy to Improve Performance." Harvard Business School Publishing, 2008.
  • 19 Apr 2012
  • Working Paper Summaries

Is India’s Manufacturing Sector Moving Away from Cities?

Keywords: by Ejaz Ghani, Arti Grover Goswami & William R. Kerr; Manufacturing
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