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Show Results For
- All HBS Web
(10,843)
- People (29)
- News (2,637)
- Research (7,144)
- Events (48)
- Multimedia (300)
- Faculty Publications (5,602)
- 01 Feb 1997
- News
Leading the Way In Negotiation and Decision Making
chair of the Negotiation and Decision Making unit. Indeed, the field has grown so important that in 1994 HBS became the first major business school to require a full negotiation course for MBAs. In that popular new course, which draws on... View Details
Keywords: Judith A. Ross
- September 2001
- Article
What You Don't Know About Making Decisions
By: David A. Garvin and Michael A. Roberto
Keywords: Decision Making
Garvin, David A., and Michael A. Roberto. "What You Don't Know About Making Decisions." Harvard Business Review 79, no. 8 (September 2001): 108–116.
- May 16, 2011
- Blog Post
A Counter-Intuitive Approach to Making Complex Decisions
By: Maarten Bos and Amy Cuddy
Bos, Maarten, and Amy Cuddy. "A Counter-Intuitive Approach to Making Complex Decisions." Harvard Business Review Blogs (May 16, 2011). http://blogs.hbr.org/2011/05/a-counter-intuitive-approach-t/.
- 06 Sep 2021
- News
Tom Eisenmann: Startups and their Wrong Decisions
- 2011
- Working Paper
The Impact of Forward-Looking Metrics on Employee Decision Making
By: Pablo Casas-Arce, F. Asis Martinez-Jerez and V.G. Narayanan
This paper analyzes the effects of providing forward-looking metrics on employee decision making. We use data from a southern European bank that, in April 2002, started providing its branch managers with customer lifetime value (CLV) information about mortgage... View Details
- July 1999 (Revised March 2000)
- Teaching Note
Walker and Company: Profit Plan Decisions TN
By: Robert L. Simons and Indra Reinbergs
Teaching Note for (9-197-084). View Details
- 2010
- Book
One Strategy: Organization, Planning, and Decision Making
By: Steven Sinofsky and Marco Iansiti
Learn from the concepts, capabilities, processes, and behaviors that aligned around one strategy with the hard-won, first-person wisdom found in One Strategy. Challenging traditional views of strategy and operational execution, this book - written by Microsoft... View Details
Sinofsky, Steven, and Marco Iansiti. One Strategy: Organization, Planning, and Decision Making. NJ: John Wiley & Sons, 2010.
- Article
Market Heterogeneity and Local Capacity Decisions in Services
By: Dennis Campbell and Frances X. Frei
We empirically document factors that influence how local operating managers use discretion to balance the tradeoff between service capacity costs and customer sensitivity to service time. Our findings, using data from one of the largest financial services providers in... View Details
Keywords: Customer Satisfaction; Cost; Standards; Service Delivery; Service Operations; Performance Capacity; Performance Productivity; Financial Services Industry; United States
Campbell, Dennis, and Frances X. Frei. "Market Heterogeneity and Local Capacity Decisions in Services." Manufacturing & Service Operations Management 13, no. 1 (Winter 2011): 2–19. (Lead Article.)
- January–March 2020
- Article
Inaction and Decision Making in Moral Conflicts
By: Netta Barak-Corren and Max Bazerman
People regularly face conflicts in which obeying one moral requirement means transgressing another. Moral conflicts require difficult decisions: a person believes she should take both actions, but doing both is impossible. In this paper, we examine a common form of... View Details
Barak-Corren, Netta, and Max Bazerman. "Inaction and Decision Making in Moral Conflicts." Art. 100703. Special Issue on 21st Century Decision Making. Organizational Dynamics 49, no. 1 (January–March 2020).
- 05 Jul 2012
- News
What Now? Health Care After the Supreme Court's Decision
- October 2015 (Revised August 2018)
- Case
Ozark Feed and Ag Corporation: The ERP Decision
By: Jan Hammond, Paul Kalmbach and Eric Bernstein
This case describes a medium-sized business that manufactures animal feed for commercial and companion animals. The company has been growing rapidly and is considering whether or not to implement an enterprise resource planning (ERP) system. Ozark currently uses an IT... View Details
Keywords: ERP Systems; Information Technology; Supply Chain Management; Growth Management; Performance Improvement; Animal-Based Agribusiness; Decision Choices and Conditions; Agriculture and Agribusiness Industry; Information Technology Industry; Missouri; Oklahoma; Texas; Arkansas
Hammond, Jan, Paul Kalmbach, and Eric Bernstein. "Ozark Feed and Ag Corporation: The ERP Decision." Harvard Business School Case 616-019, October 2015. (Revised August 2018.)
- 2012
- Chapter
Using Decision Errors to Help People Help Themselves
By: George Loewenstein, Leslie John and Kevin G. Volpp
Loewenstein, George, Leslie John, and Kevin G. Volpp. "Using Decision Errors to Help People Help Themselves." Chap. 21 in The Behavioral Foundations of Public Policy, edited by Eldar Shafir, 361–379. Princeton University Press, 2012.
- January 1992
- Case
Calling For Cash: The Massachusetts Lottery 900-Number Decision
Greyser, Stephen A. "Calling For Cash: The Massachusetts Lottery 900-Number Decision." Harvard Business School Case 592-076, January 1992.
- December 2010 (Revised March 2011)
- Case
The Euro in Crisis: Decision Time at the European Central Bank
By: J. Gunnar Trumbull, Dante Roscini and Diane Choi
This case traces the origins and evolution of the European Central Bank, with attention to its 2010 decision concerning the purchase of Greek sovereign debt. View Details
Keywords: Financial Crisis; Borrowing and Debt; Currency; Central Banking; Financial Management; Sovereign Finance; Policy; Crisis Management; Europe; Greece
Trumbull, J. Gunnar, Dante Roscini, and Diane Choi. "The Euro in Crisis: Decision Time at the European Central Bank." Harvard Business School Case 711-049, December 2010. (Revised March 2011.)
- January 1982
- Article
Empirical Analysis of the Commercial Loan Classification Decision
By: Robert S. Kaplan and J. Richard Dietrich
Kaplan, Robert S., and J. Richard Dietrich. "Empirical Analysis of the Commercial Loan Classification Decision." Accounting Review 57 (January 1982): 18–38.
- 06 Jan 2025
- News
Reshaping the Future of Work with Decision Intelligence
- 2023
- Working Paper
Senior Team Emotional Dynamics and Strategic Decision Making at a Platform Transition
By: Timo O. Vuori and Michael L. Tushman
Based on an inductive case study, we develop an emotional-temporal process model of an incumbent’s
strategic decision making at a platform transition. We describe the senior team’s emotional response to
this transition and the impact of these emotions on their... View Details
Vuori, Timo O., and Michael L. Tushman. "Senior Team Emotional Dynamics and Strategic Decision Making at a Platform Transition." Harvard Business School Working Paper, No. 23-054, March 2023.
- February 2007
- Article
How Managers' Everyday Decisions Create—or Destroy—Your Company's Strategy
By: Joseph L. Bower and Clark Gilbert
Bower, Joseph L., and Clark Gilbert. "How Managers' Everyday Decisions Create—or Destroy—Your Company's Strategy." Harvard Business Review 85, no. 2 (February 2007).
- Article
Computer-Aided Deliberation: Model Management and Group Decision Support
By: J. F. Nunamaker, L. M. Applegate and B. R. Konsynski
Nunamaker, J. F., L. M. Applegate, and B. R. Konsynski. "Computer-Aided Deliberation: Model Management and Group Decision Support." Operations Research 36, no. 6 (November–December 1988).