Decision Avoidance - Publications - Faculty & Research

17 Mar 2009
First Look

First Look: March 17, 2009

decide whether they want to try to restructure the nature of the engagement to better fit the firm's service model. Although young and small, the firm has grown successfully and is optimistic about its future prospects. Kutchins and Cullen thus want to make View Details

Keywords: Martha Lagace

03 Oct 2005
Research & Ideas

The Box Office Power of Stars

course, is only one of many factors that determine a film's market performance. Film characteristics such as story line, genre, and the use of special effects also affect demand. The role of directors and other creative talent could play a role. In addition, View Details

Keywords: by Sarah Jane Gilbert; Entertainment & Recreation; Motion Pictures & Video

11 Feb 2020
Sharpening Your Skills

10 Rules Entrepreneurs Need to Know Before Adopting AI

application may be best suitable at different stages. Data strategy is a strategic business decision that entrepreneurs need to define from the start. Even if your AI is brilliant, your product still needs great user experience (UX), the... View Details

Keywords: by Rocio Wu

04 Jun 2018
What Do You Think?

Are There Conditions Under Which Directors Should Consider Hiring a CEO Fired Elsewhere for Inappropriate Behavior?

that forces us to consider a follow-on question. When #METOO asked her boss to help her avoid a client who had raped someone from another organization, instead of helping her, the boss began behaving inappropriately toward her. Rejecting... View Details

Keywords: by James Heskett

29 Mar 2011
First Look

First Look: March 29

opportunities to develop deep causal knowledge that can lead to greater long-term improvements. We suggest a number of concrete actions leaders can take to help themselves and their organizations avoid the success-breeds-failure trap.... View Details

Keywords: Sean Silverthorne

08 Feb 2021
Book

How to Make the World Better, Not Perfect

own group. “The big story here is that people do favors for other people who are like themselves,” he says. So, Bazerman decided he would meet with prospective students only after they received their admission decisions to View Details

Keywords: by Michael Blanding

16 Oct 2012
First Look

First Look: October 16

PublicationsEnterprise Analytics: Optimize Performance, Process, and Decisions Through Big Data Author:Thomas H. Davenport Publication:FT Press, 2012 Abstract This book, an edited collection of research papers from the International... View Details

Keywords: Sean Silverthorne

09 Dec 2002
Research & Ideas

Most Accountants Aren’t Crooks—Why Good Audits Go Bad

different ways. As we saw in the study involving the collision, people tend to reach self-serving conclusions whenever ambiguity surrounds a piece of evidence. While it's true that many accounting decisions are cut-and-dried—establishing... View Details

Keywords: by Max H. Bazerman, George Loewenstein & Don A. Moore; Accounting; Financial Services

30 Mar 2018
What Do You Think?

What Should Mark Zuckerberg Do?

ramifications for Facebook’s long-term business success. But can Facebook avoid changing its business model? What do you think? Original Column Mark Zuckerberg, founder and CEO of Facebook, one of the most dominant firms on the internet... View Details

Keywords: by James Heskett; Web Services; Information Technology

19 Sep 2016
Research & Ideas

Why Isn't Business Research More Relevant to Business Practitioners?

of practical relevance of much of our research might suggest that few of us also have the ambition to improve the decisions of the managers and policymakers whose actions we study” Toffel’s paper serves as a call to arms for scholars to... View Details

Keywords: by Carmen Nobel; Education

22 Jul 2019
Book

How to Be a Digital Platform Leader

strategies are without risk. Belonging to a platform is a way to quickly participate in a platform market. The challenge is to avoid the problem of “hold up” by the platform itself—that is, how do you prevent the platform from extracting... View Details

Keywords: by Martha Lagace

01 Nov 2012
Research & Ideas

Book Excerpt: Judgment Calls

Editor's note. Organizations are living, growing, learning things, but this depth of experience and knowledge can be difficult to tap into. The secret, according to the authors of Judgment Calls: Twelve Stories of Big Decisions and the... View Details

Keywords: by Thomas H. Davenport & Brook Manville; Consumer Products

08 Jun 2021
Research & Ideas

Tell Me What to Do: When Bad News Is a Big Relief

what is the right choice is so difficult. "Access to seemingly endless information online means you can find information to support the feasibility of any possible option. This may actually make decisions harder, not easier,” Hagerty... View Details

Keywords: by Michael Blanding

01 Dec 2011
What Do You Think?

Thinking Slow: An Argument for Bureaucracy?

Summing Up Summarizing responses to questions about a topic as complex as thinking slow requires that one think slow. So I wrote this column, slept on it, rewrote it, and still have problems with it. But deadlines, as they so often do, help us View Details

Keywords: by James Heskett

29 May 2007
First Look

First Look: May 29, 2007

Dilip Soman Abstract Decision researchers have long been interested in behaviors that deviate from rational choice. Of these, the compromise effect has received considerable attention, with it repeatedly shown that the probability of... View Details

Keywords: Martha Lagace

27 Feb 2013
Research & Ideas

Sidetracked: Why Can’t We Stick to the Plan?

Why Our Decisions Get Derailed, and How We Can Stick to the Plan , behavioral scientist and HBS Associate Professor Francesca Gino explores the unexpected forces that often keep people from following through with their plans. The book,... View Details

05 May 2003
Research & Ideas

Sharing the Responsibility of Corporate Governance

former Warner shareholders. As a result, Time directors had no duty to maximize shareholder value and were permitted to rebuff the arguably higher Paramount cash offer for Time that a majority of the Time shareholders favored over the Warner deal. Executives need to... View Details

Keywords: by Carla Tishler

13 Aug 2008
Research & Ideas

The Inner Life of Leaders

or coauthored 15 books as well as the now-classic 1977 Harvard Business Review article "Managers and Leaders: Are They Different?" His latest book, Hedgehogs and Foxes: Character, Leadership, and Command in Organizations, explores motivation, View Details