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      • December 2015
      • Case

      Difficult Conversations and Dealing with Challenging Situations at Work: Managing Communication

      By: Boris Groysberg and Ann Leamon
      Keywords: Organization Behavior; Communication; Interpersonal Communication; Organizations
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      Groysberg, Boris, and Ann Leamon. "Difficult Conversations and Dealing with Challenging Situations at Work: Managing Communication." Harvard Business School Case 416-034, December 2015.
      • December 2015
      • Case

      Difficult Conversations and Dealing with Challenging Situations at Work: The Case of the Ineffectual FD

      By: Boris Groysberg and Ann Leamon
      Keywords: Communication; Organization Behavior; Interpersonal Interactions; Interpersonal Communication; Organizations
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      Groysberg, Boris, and Ann Leamon. "Difficult Conversations and Dealing with Challenging Situations at Work: The Case of the Ineffectual FD." Harvard Business School Case 416-031, December 2015.
      • December 2015
      • Case

      Difficult Conversations and Dealing with Challenging Situations at Work: The Friend Who Asked for Feedback

      By: Boris Groysberg and Ann Leamon
      Keywords: Feedback; Organization Behavior; Interpersonal Communication; Organizations
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      Groysberg, Boris, and Ann Leamon. "Difficult Conversations and Dealing with Challenging Situations at Work: The Friend Who Asked for Feedback." Harvard Business School Case 416-032, December 2015.
      • December 2015
      • Case

      Difficult Conversations and Dealing with Challenging Situations at Work: The Partner Who Didn't Take Part

      By: Boris Groysberg and Ann Leamon
      Keywords: Organization Behavior; Interaction; Communication; Interpersonal Communication; Organizations; Interactive Communication
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      Groysberg, Boris, and Ann Leamon. "Difficult Conversations and Dealing with Challenging Situations at Work: The Partner Who Didn't Take Part." Harvard Business School Case 416-033, December 2015.
      • December 2015
      • Case

      Difficult Conversations and Dealing with Challenging Situations at Work: The Questionable Contributions

      By: Boris Groysberg and Ann Leamon
      Keywords: Organization Behavior; Feedback; Communication; Interpersonal Communication; Organizations; Performance Evaluation
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      Groysberg, Boris, and Ann Leamon. "Difficult Conversations and Dealing with Challenging Situations at Work: The Questionable Contributions." Harvard Business School Case 416-035, December 2015.
      • December 2015
      • Article

      Emotion and the Art of Negotiation: How to Use Your Feelings to Your Advantage

      By: Alison Wood Brooks
      Negotiations can be fraught with emotion, but it's only recently that researchers have examined how particular feelings influence what happens during deal making. Here the author shares some key findings and advice. Anxiety leads to poor outcomes. You will be less... View Details
      Keywords: Negotiation Style; Emotions
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      Brooks, Alison Wood. "Emotion and the Art of Negotiation: How to Use Your Feelings to Your Advantage." Harvard Business Review 93, no. 12 (December 2015): 56–64.
      • December 15, 2015
      • Article

      Don't Turn Your Sales Team Loose Without a Strategy

      By: Frank V. Cespedes and Steve Thompson
      When formulating a strategy, markets and segments are typically important categories. But only customers buy. Hence, for most firms, de facto strategy and much resource allocation are the aggregate result of the deals their salespeople close. However, few firms clarify... View Details
      Keywords: Strategy; Salesforce Management
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      Cespedes, Frank V., and Steve Thompson. "Don't Turn Your Sales Team Loose Without a Strategy." Harvard Business Review (website) (December 15, 2015).
      • 2015
      • Chapter

      "Level II" Negotiation Strategies: Advance Your Interests by Helping to Solve Their Internal Problems

      By: James K. Sebenius
      Many negotiators have constituencies that must formally or informally approve an agreement. Traditionally, it is the responsibility of each negotiator to manage the internal conflicts and constituencies on his or her own side. Far less familiar are the many valuable... View Details
      Keywords: Negotiation Tactics; Negotiation Participants; Negotiation Deal
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      Sebenius, James K. "Level II" Negotiation Strategies: Advance Your Interests by Helping to Solve Their Internal Problems. In Negotiating in Times of Conflict, edited by Gilead Sher and Anat Kurz, 107–124. Tel Aviv: Institute for National Security Studies, 2015. Electronic.
      • 2015
      • Chapter

      The Business Model: Nature and Benefits

      By: Ramon Casadesus-Masanell and John Heilbron
      This paper considers the nature of the business model and its strategic relevance to negotiations. We elaborate a substantive definition of the business model as decisions enforced by the authority of the firm; this definition enables the analysis of business models... View Details
      Keywords: Business Models; Value Capture; Value-Based Business Strategy; Ambivalent Value; Business Model; Value; Negotiation Deal
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      Casadesus-Masanell, Ramon, and John Heilbron. "The Business Model: Nature and Benefits." Chap. 1 in Business Models and Modelling. Vol. 33, edited by Charles Baden-Fuller and Vincent Mangematin. Advances in Strategic Management. Emerald Group Publishing, 2015.
      • October 2015
      • Case

      BandPage (A)

      By: Karim R. Lakhani, Colin Maclay and Greta Friar
      BandPage CEO James "J" Sider is about to receive results from BandPage's targeted advertising campaign on music streaming service Rhapsody and learn whether BandPage's strategy to improve ad click through rates and generate revenue has succeeded. BandPage, which began... View Details
      Keywords: Digital Innovation; Digital Music; Digital Marketing; Mobile Marketing; Technological Innovation; Marketing Communications; Music Entertainment; Mobile Technology; Music Industry
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      Lakhani, Karim R., Colin Maclay, and Greta Friar. "BandPage (A)." Harvard Business School Case 616-015, October 2015.
      • October 2015
      • Supplement

      Whirlpool Corp.: Structuring the Deal to Acquire Hefei Rongshida Sanyo Electric Company

      By: Benjamin C. Esty
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      Esty, Benjamin C. "Whirlpool Corp.: Structuring the Deal to Acquire Hefei Rongshida Sanyo Electric Company." Harvard Business School Spreadsheet Supplement 216-702, October 2015.
      • October 2015 (Revised September 2016)
      • Case

      Whirlpool Corp.: Structuring the Deal to Acquire Hefei Rongshida Sanyo Electric Company

      By: Benjamin C. Esty and Nancy Hua Dai
      Ian Lee, Whirlpool's VP for North Asia, had been negotiating a possible acquisition with Jackie Jin, the chairman of a leading Chinese appliance manufacturer named Hefei Rongshida Sanyo Electric Company (Hefei Sanyo), for almost six months when suddenly Hefei Sanyo's... View Details
      Keywords: Mergers & Acquisitions; Regulation; Cross-border Investment; Brand Names; State-owned Enterprise (SOE); Appliances; White Goods; Consumer Durables; Negotiation; Valuation; Mergers and Acquisitions; State Ownership; Foreign Direct Investment; Brands and Branding; Consumer Products Industry; China
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      Esty, Benjamin C., and Nancy Hua Dai. "Whirlpool Corp.: Structuring the Deal to Acquire Hefei Rongshida Sanyo Electric Company." Harvard Business School Case 216-019, October 2015. (Revised September 2016.)
      • October 6, 2015
      • Article

      Compared to Men, Women View Professional Advancement as Equally Attainable, but Less Desirable

      By: Francesca Gino, Caroline Ashley Wilmuth and Alison Wood Brooks
      Women are underrepresented in most high-level positions in organizations. While a great deal of research has provided evidence that bias and discrimination give rise to and perpetuate this gender disparity, in the current research, we explore another explanation: men... View Details
      Keywords: Personal Development and Career; Gender
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      Gino, Francesca, Caroline Ashley Wilmuth, and Alison Wood Brooks. "Compared to Men, Women View Professional Advancement as Equally Attainable, but Less Desirable." Proceedings of the National Academy of Sciences 112, no. 40 (October 6, 2015).
      • 2015
      • Book

      How the Internet Became Commercial: Innovation, Privatization, and the Birth of a New Network

      By: Shane Greenstein
      In less than a decade, the Internet went from being a series of loosely connected networks used by universities and the military to the powerful commercial engine it is today. This book describes how many of the key innovations that made this possible came from... View Details
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      Greenstein, Shane. How the Internet Became Commercial: Innovation, Privatization, and the Birth of a New Network. Princeton University Press, 2015.
      • August 2015
      • Exercise

      Finalizing a Deal between Riva Corporation and Charlton Corporation: Charlton’s Internal Deliberation (E)—Charlton Independent Director 3

      By: Andy Zelleke and Tony Mayo
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      Zelleke, Andy, and Tony Mayo. "Finalizing a Deal between Riva Corporation and Charlton Corporation: Charlton’s Internal Deliberation (E)—Charlton Independent Director 3." Harvard Business School Exercise 316-019, August 2015.
      • August 2015
      • Exercise

      Finalizing a Deal between Riva Corporation and Charlton Corporation: Charlton's Internal Deliberation (D)—Charlton Independent Director 2

      By: Andy Zelleke and Tony Mayo
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      Zelleke, Andy, and Tony Mayo. "Finalizing a Deal between Riva Corporation and Charlton Corporation: Charlton's Internal Deliberation (D)—Charlton Independent Director 2." Harvard Business School Exercise 316-018, August 2015.
      • August 2015
      • Exercise

      Finalizing a Deal between Riva Corporation and Charlton Corporation: Riva's Internal Deliberation (A)—Chief Administrative Officer

      By: Andy Zelleke and Tony Mayo
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      Zelleke, Andy, and Tony Mayo. "Finalizing a Deal between Riva Corporation and Charlton Corporation: Riva's Internal Deliberation (A)—Chief Administrative Officer." Harvard Business School Exercise 316-020, August 2015.
      • August 2015
      • Exercise

      Finalizing a Deal between Riva Corporation and Charlton Corporation: Riva's Internal Deliberation (B)—CEO of Riva Business Unit 1

      By: Andy Zelleke and Tony Mayo
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      Zelleke, Andy, and Tony Mayo. "Finalizing a Deal between Riva Corporation and Charlton Corporation: Riva's Internal Deliberation (B)—CEO of Riva Business Unit 1." Harvard Business School Exercise 316-021, August 2015.
      • August 2015
      • Exercise

      Finalizing a Deal between Riva Corporation and Charlton Corporation: Riva's Internal Deliberation (C)—CEO of Riva Business Unit 2

      By: Andy Zelleke and Tony Mayo
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      Zelleke, Andy, and Tony Mayo. "Finalizing a Deal between Riva Corporation and Charlton Corporation: Riva's Internal Deliberation (C)—CEO of Riva Business Unit 2." Harvard Business School Exercise 316-022, August 2015.
      • August 2015
      • Exercise

      Finalizing a Deal between Riva Corporation and Charlton Corporation: Riva's Internal Deliberation (D)—Riva's CFO

      By: Andy Zelleke and Tony Mayo
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      Zelleke, Andy, and Tony Mayo. "Finalizing a Deal between Riva Corporation and Charlton Corporation: Riva's Internal Deliberation (D)—Riva's CFO." Harvard Business School Exercise 316-023, August 2015.
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