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- All HBS Web (772)
- Faculty Publications (76)
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- 23 Mar 2010
- First Look
First Look: March 23
scheduling affect operational performance and the quality of labor at the stores. The case describes the tasks (both in-store logistics and customer service tasks) that are... View Details
Keywords: Martha Lagace
- 10 May 2016
- First Look
May 10, 2016
May 2016 Journal of Accounting Research Gathering Data for Archival, Field, Survey, and Experimental Accounting Research By: Bloomfield, Robert, Mark W. Nelson, and Eugene F.... View Details
Keywords: Carmen Nobel
- 09 May 2018
- Research & Ideas
A Simple Way for Restaurant Inspectors to Improve Food Safety
new research about how scheduling affects worker behavior. The potential result: Americans could avoid 19 million foodborne illnesses, nearly 51,000 hospitalizations, and billions of dollars of related... View Details
- 30 Jun 2015
- First Look
First Look: June 30, 2015
Publications Forthcoming Berrett-Koehler Publishers What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms By: Heskett, James L., W. Earl Sasser,... View Details
Keywords: Carmen Nobel
- 26 Feb 2018
- Research & Ideas
The Airbnb Effect: Cheaper Rooms for Travelers, Less Revenue for Hotels
performance of hotels versus Airbnb, the researchers used hotel data from STR, which tracks more than 161,000 hotels, as well as proprietary data provided by Airbnb, creating "the perfect setup to study... View Details
- 31 Aug 2010
- First Look
First Look: August 31
interpersonal team diversity. Using detailed project—and individual-level data from an Indian software services firm, we find that the interaction of task change with intrapersonal diversity is View Details
Keywords: Sean Silverthorne
- 02 Feb 2016
- First Look
February 2, 2016
agent-based simulation model of network emergence. Using data on technology partnerships from 1983 to 1999 among firms in the automotive, biotechnology and pharmaceuticals, chemicals, microelectronics, new... View Details
Keywords: Sean Silverthorne
- 02 Sep 2014
- Research & Ideas
Food Stamp Entrepreneurs: How Public Assistance Enables Business Bootstrapping
welfare services leads to an increase in the formation of new companies. (The paper cites a related example: author J. K. Rowling, who wrote the first Harry Potter novel while receiving welfare benefits in... View Details
- 08 Mar 2016
- First Look
March 8, 2016
https://www.hbs.edu/faculty/Pages/item.aspx?num=50668 forthcoming Journal of Marketing Research Design of Search Engine Services: Channel Interdependence in Search Engine Results By: Edelman, Benjamin, and Zhenyu Lai Abstract—The authors... View Details
Keywords: Sean Silverthorne
- 18 Jul 2016
- Research & Ideas
Is Greed Ruining Private Equity Firms?
missing the consequences and longer-term effects.” UNEQUAL PAY FALLOUT Partnerships remain key to the way the professional service and investment sectors are run. Previous... View Details
- 12 Mar 2013
- First Look
First Look: March 12
PublicationsLocal Industrial Structures and Female Entrepreneurship in India Authors:Ghani, Ejaz, William R. Kerr, and Stephen D. O'Connell Publication:Journal of Economic Geography Abstract We analyze the... View Details
Keywords: Sean Silverthorne
- 14 Jul 2009
- First Look
First Look: July 14
studied and how it relates to the environment in which it occurs—affect the dissemination of knowledge from subfields to the broader field of study. Micro-process research in organizational studies rests on... View Details
Keywords: Martha Lagace
- 20 Jan 2015
- First Look
First Look: January 20
Processing up to 8,000 orders per day, the robots help make Quiet Logistics a highly efficient firm and free its workers to complete additional value-added services such as handwritten thank-you notes. The... View Details
Keywords: Sean Silverthorne
- 30 Apr 2013
- First Look
First Look: April 30
longitudinal data from 68 multi-method case studies of organizational change initiatives conducted at the National Health Service in the United Kingdom support these predictions View Details
Keywords: Sean Silverthorne
- 24 May 2011
- First Look
First Look: May 24
identify survey instruments used to measure teamwork. We evaluated instruments' psychometric properties (e.g., discriminant and content validity) and assessed whether they had been shown to View Details
Keywords: Sean Silverthorne
- 06 May 2014
- First Look
First Look: May 6
authority, substituting their economic and political sovereignty for the people's. This has been accomplished by creating an enormous public service sector operating in the material interest of politicians... View Details
Keywords: Sean Silverthorne
- 22 Aug 2012
- Research & Ideas
Advertising: It’s Not ‘Mad Men’ Anymore
the twentieth century, companies relied on a "full-service" agency for most or all of their advertising service needs, including both creative development and media planning View Details
- 07 Jul 2020
- Research & Ideas
Market Investors Pay More for Resilient Companies
The steep market drop in the early days of the COVID-19 crisis is being used as a laboratory to study the importance of companies investing in stakeholder relations with their employees, suppliers, and customers, and how those investments could be strategic resources... View Details
- 17 Nov 2015
- First Look
November 17, 2015
weighs four options: continue expanding internationally to the U.S. and other distant markets, buy an ownership stake in Istanbul's other remaining airport, diversify into related businesses, or seek out... View Details
Keywords: Sean Silverthorne
- 05 Nov 2012
- Research & Ideas
What Wall Street Doesn’t Understand About International Trade
staff's ethnic makeup, the research team had to look at other related factors. For starters, Cohen, Malloy, and Gurun had access to ethnicity data of US metropolitan areas... View Details
Keywords: by Carmen Nobel