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- All HBS Web (828)
- Faculty Publications (134)
- 02 Jun 2020
- Research & Ideas
Coronavirus Careers: Cloud Kitchens Are Now Serving
overnight. What is a cloud kitchen? Cloud kitchens are commercial facilities purpose-built to produce food specifically for delivery. They do not have brick-and-mortar dine-in areas and consist of shared kitchen space with culinary staff preparing meals that are then... View Details
- 26 Apr 2022
- Book
What Does Your Business Stand For? Why Building Trust Starts with Purpose
were waiting for a business meeting and were wrongly accused of loitering at a Starbucks store. “We work to create a warm, welcoming environment in our stores for every customer that visits Starbucks, and on that day in Philadelphia, we... View Details
Keywords: by Ranjay Gulati
- Web
Logging In - Research Computing Services
Compute Cluster Logging In 20ms Follow our instructions to connect to the HBSGrid via a GUI or Terminal. Connection Requirements On-HBS-Campus TEST TEST To connect to the HBSGrid from on-campus, you must be... View Details
- 18 Jan 2016
- Research & Ideas
Hazard Warning: The Unacceptable Cost of Toxic Workers
data to decipher traits belonging to toxic workers. The result was anonymized personal data of almost 60,000 workers from 11 firms, about 70 percent of which were based in the United States. The positions were similar front-line, customer... View Details
Keywords: by Roberta Holland
- 14 Sep 2021
- Blog Post
Top 5 Myths About HBS
a standard set of interview questions. Each interview is custom to the person. And so that's why I say, no, it's not hard to prepare. Because the interview is going to all be about you. There's not going to be any case questions. There's... View Details
- Web
Winners & Runners-Up | New Venture Competition
MBA 2020 Business Track Runner-Up Onramp is a customer partnership platform helping B2B SaaS companies provide world-class onboarding to new customers. Social Enterprise Track, 2020 Mosaic Sarah Schewe, HBS 2020 Social Enterprise Track... View Details
- 11 Dec 2023
- Blog Post
Building Iconic Brands and Brighter Futures: Interview with Glossier CEO, Kyle Leahy
both of which she’d later use at the helm of the beauty brand. Yet, as Leahy notes, she didn’t plan out a career in beauty. Instead, she tested out different hypotheses and followed her curiosity. Some early stops in her career included... View Details
- 28 Oct 2014
- First Look
First Look: October 28
between following a prosocial norm and self-regulation. We tested 433 children between 6 and 13 years of age in two variations of the Dictator Game (DG). Children were asked what they should or would give in the game and then played an... View Details
Keywords: Carmen Nobel
- 01 Apr 2013
- Research & Ideas
First Minutes are Critical in New-Employee Orientation
The first few minutes of new employee orientation, if done right, can lead to happier and more productive workers and, ultimately, increased customer satisfaction. Unfortunately, a lot of companies do it wrong. In many firms, employee... View Details
- 10 Oct 2017
- First Look
First Look at New Research and Ideas, October 10, 2017
in the diabetic space, became MannKind’s marketing partner and helped launch Afrezza in February, 2015. Although the drug had a black box warning and required doctors to perform a lung test on patients, expectations were high, with some... View Details
Keywords: Sean Silverthorne
- 21 Aug 2012
- First Look
First Look: August 21
customs and port authority data on the international shipments of all U.S. publicly-traded firms, we show that firms are significantly more likely to trade with countries that have a strong resident population near their firm... View Details
Keywords: Sean Silverthorne
- 29 Nov 2021
- Research & Ideas
How Bonuses Get Employees to Choose Work Over Family
with friends and family and 3 percent more time with customers and coworkers. Over the course of a year, that added up to eight extra days spent with clients and colleagues compared to employees who didn’t receive performance pay,... View Details
Keywords: by Rachel Kim Raczka
- 31 May 2011
- Research & Ideas
Japan Disaster Shakes Up Supply-Chain Strategies
The full cultural and sociological aftershocks of the earthquake in Japan—the worst disaster to hit the country since World War II—are washing like a tsunami across many industries as manufacturers and their customers scramble to replace... View Details
- Web
Global Opportunity Fellowship GO: AFRICA - Alumni
market/customer. Define your category/industry. Describe their pain points and willingness to pay and adopt. Define total market size and the expected growth [x%] by [year]. If B2B, may identify current/anticipated notable customers as... View Details
- 17 Dec 2014
- Research & Ideas
How Our Brain Determines if the Product is Worth the Price
track the blood flow throughout the brain as test subjects respond to sensory cues. In this case, participants were responding to pictures of products and their prices. A new neuroscience study looks at how our brains make purchasing... View Details
- 18 Sep 2012
- First Look
First Look: September 18
initial socialization focused on personal identity (emphasizing newcomers' authentic best selves) led to greater customer satisfaction and employee retention after six months, compared to (a) socialization that focused on organizational... View Details
Keywords: Sean Silverthorne
- Web
Software Tools - Research Computing Services
Linux desktop), simply type the software name in your terminal window to use a wrapper (default submission) script , or use a custom submission script with the appropriate path or module load. To identify the full catalog of software on... View Details
- 01 Jun 2023
- News
An Engine of Innovation
how to lay the groundwork to build an enterprise. Propel is for students who are further along with their ventures and have revenue, investors, and customers figured out. Some Explore students will progress to View Details
Keywords: Jennifer Gillespie
- 13 Dec 2011
- First Look
First Look: Dec. 13
whether, when, and for which type of customer the introduction of a new channel helps and hurts sales in existing channels. Our framework separates short- and long-run effects by analyzing underlying channel capabilities. It suggests that... View Details
Keywords: Sean Silverthorne
- 13 Jul 2020
- Research & Ideas
Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk
idea of reliable and safe and tested on humans, on people. Frazier: Yes. On large numbers of people. Neeley: On large numbers of people. Frazier: Yes. There are a lot of examples of vaccines in the past that have stimulated the immune... View Details