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  • 23 Dec 2002
  • Research & Ideas

Partnering and the Balanced Scorecard

Often overlooked in essays on leadership is the role of the organization's measurement and management system. Effective leaders, however, know that measurement and management systems play a critical role in... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 24 Mar 2014
  • Research & Ideas

The Surprising Link Between Language and Corporate Responsibility

We've heard that Eskimos have 100 words for snow—a common way of expressing how language affects the way we see the world. Whether or not that particular example is true, cultural linguists have long theorized that the words a particular... View Details
Keywords: by Michael Blanding
  • 22 Aug 2011
  • Research & Ideas

Getting to Eureka!: How Companies Can Promote Creativity

also scored high on an attribute called "cultural metacognition," a psychological scale measuring the degree to which people examine their own cultural preconceptions when interacting with someone... View Details
Keywords: by Michael Blanding
  • 23 Jul 2018
  • Research & Ideas

The Open Office Revolution Has Gone Too Far

I wanted to do it more empirically, tracking variables that were previously unfathomable to measure beyond proxies and guessing. The advent of wearables meant I could do exactly that. “There’s a lot of interest in open offices because so... View Details
Keywords: Re: Ethan S. Bernstein
  • 09 Jun 2009
  • Research Event

Business Summit: Enterprise Risk Management

include: having top management lead risk management; creating a culture of risk management where it is part of all decisions; setting clear risk parameters and having them broadly adhered to; having the discipline to make risk management... View Details
Keywords: Re: Robert S. Kaplan
  • 29 Sep 2015
  • First Look

September 29, 2015

Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=49708 Published first online September 16, 2015 Journal of the American Medical Informatics Association Incorporating Longitudinal Pediatric Patient-centered Outcome View Details
Keywords: Sean Silverthorne
  • 20 Jan 2010
  • First Look

First Look: Jan. 20

delegation, but there is less empirical evidence, especially across countries. This has limited the ability to understand the phenomenon of decentralization. To address the empirical lacuna we have developed a research program to measure... View Details
Keywords: Martha Lagace
  • 08 Oct 2010
  • What Do You Think?

Will Transparency in CEO Compensation Have Unintended Consequences?

Often the CEO is portrayed as 'the only person in the world who could do this job' You can thank the financial press for this mystique." In pointing out the futility of the effort, Rebecca West commented that "the current exclusionary process of creating CEOs... View Details
Keywords: by Jim Heskett
  • 03 Jun 2002
  • What Do You Think?

Are We Entering an Era of European Management Leadership?

nuanced cultural approaches." Whether this will produce sustained economic superiority or a model to be emulated in the U.S. is debatable.—James Heskett Roy Bingham points out that "American management seems to work best when... View Details
Keywords: by James Heskett
  • 06 Dec 2011
  • First Look

First Look: Dec. 6

matches, especially for firms likely to be financially constrained. The effect is associated with the discrete change in label from investment-grade to speculative-grade, not with changes in continuous measures of credit quality. We do... View Details
Keywords: Sean Silverthorne
  • 29 May 2014
  • Research & Ideas

Research Symposium 2014

intrusive, and negative." That wariness is costly, because feedback from the front lines is often vital to improving business practices and safety measures. With that in mind, Edmondson discussed how to foster a workplace culture of open... View Details
Keywords: by Carmen Nobel; Accounting; Health
  • February 1996 (Revised November 1996)
  • Case

Wainwright Industries (A): Beyond the Baldrige

By: Rosabeth M. Kanter and Norman Klein
Traces the growth of Wainwright, a small automotive supply company, focusing on its commitment to quality in 1981 and the evolution of its quality culture. Breakthrough programs that stress "trust and belief" in the workforce and commitment to customers result in... View Details
Keywords: Quality; Customer Satisfaction; Customer Relationship Management; Ethics; Business or Company Management; Standards; Machinery and Machining; Organizational Change and Adaptation; Organizational Culture; Auto Industry; Missouri
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  • 24 Apr 2012
  • First Look

First Look: April 24

primarily at auditors (both external and internal), risk managers, accountants, CFOs, and consultants, Effective Auditing for Corporates covers the following: 1) compliance and the corporate audit, 2) fraud detection, 3) risk-based auditing, 4) the development of... View Details
Keywords: Carmen Nobel
  • 10 May 2016
  • First Look

May 10, 2016

Promises and Limitations of Improved Measures of Urban Life By: Glaeser, Edward L., Scott Duke Kominers, Michael Luca, and Nikhil Naik Abstract—New, "big" data sources allow measurement of city... View Details
Keywords: Carmen Nobel
  • 21 Mar 2017
  • First Look

First Look at New Research, March 21

https://www.hbs.edu/faculty/Pages/item.aspx?num=52435 CEO Behavior and Firm Performance By: Bandiera, Oriana, Stephen Hansen, Andrea Pratt, and Raffaella Sadun Abstract—We measure the behavior of 1,114 CEOs in Brazil, France, Germany,... View Details
Keywords: Sean Silverthorne
  • 17 Jun 2014
  • First Look

First Look: June 17

  Publications August 2013 California Management Review What Impact? A Framework for Measuring the Scale & Scope of Social Performance By: Ebrahim, Alnoor, and V. Kasturi Rangan Abstract—Organizations with social missions, such as... View Details
Keywords: Sean Silverthorne
  • 02 Nov 2016
  • What Do You Think?

Are Employees Becoming Job 'Renters' Instead of 'Owners'?

decline in job ownership. Leadership took a large share of the blame. J Mac’s comment was typical of several: “I think the ‘job renter’ behavior is the result of the ‘management takes all’ culture in today’s corporations ” Ed Hare... View Details
Keywords: by James Heskett
  • 29 Mar 2011
  • First Look

First Look: March 29

crisis, several commentators concluded that the continuing expansion of risk measurement is dysfunctional (Taleb, 2007; Power, 2009). This paper asks whether the expansion of measurement-based risk management in banking is as inevitable... View Details
Keywords: Sean Silverthorne
  • 06 Dec 2016
  • First Look

December 6, 2016

cultural values (perceived social mobility) and differences among cultures (North America vs. Europe) to demonstrate moderators and boundary conditions of the positive associations derived from signals of... View Details
Keywords: Sean Silverthorne
  • 14 Aug 2007
  • First Look

First Look: August 14, 2007

table? Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=207122 Putnam Investments: Rebuilding the Culture Harvard Business School Case 406-009 Charles "Ed" Haldeman Jr. is promoted CEO of Putnam... View Details
Keywords: Martha Lagace

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