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  • All HBS Web  (878)
    • News  (51)
    • Research  (738)
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Show Results For

  • All HBS Web  (878)
    • News  (51)
    • Research  (738)
    • Events  (1)
    • Multimedia  (3)
  • Faculty Publications  (454)
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  • 02 Feb 2023
  • Research & Ideas

Why We Still Need Twitter: How Social Media Holds Companies Accountable

their organizations. “Employees often feel safer to discuss problems in their organization on social media, oftentimes under the guise of anonymity. Managers should consider using this information to gain a better understanding of potential issues and broader View Details
Keywords: by Kasandra Brabaw; Technology
  • 13 May 2014
  • First Look

First Look: May 13

http://hbr.org/2014/05/making-freemium-work/ar/1 August 2013 Directors & Boards Dynamics of the Board Interview By: McGarvie, Blythe Abstract—You want candidates who meet the requirements of cultural fit, the right skill set, and... View Details
Keywords: Sean Silverthorne
  • 23 Jun 2023
  • HBS Case

This Company Lets Employees Take Charge—Even with Life and Death Decisions

percent of revenue for unforeseen costs; if that money isn’t used, a portion goes toward bonuses for nurses, meaning that they share ownership over the residual benefits of their out-of-the-box work. It all adds up to higher morale and productivity. The workplace View Details
Keywords: by Annelena Lobb; Health
  • 14 Jun 2016
  • First Look

June 14, 2016

roles are uncertain, goals are shifting, expertise and organizational cultures are varied, and participants have clashing or even antagonistic perspectives. I have studied more than a dozen cross-industry innovation projects, among them... View Details
Keywords: Sean Silverthorne
  • 03 Jun 2013
  • Research & Ideas

The Power of Rituals in Life, Death, and Business

better." Rituals Enhance Consumption Just as there are multitudes of grief rituals all over the world, so too are there innumerable rituals related to feasting, ranging from cultural (a Japanese tea ceremony) to personally quirky... View Details
Keywords: by Carmen Nobel
  • 20 Jun 2005
  • Research & Ideas

Creating a Positive Professional Image

conforming to the dominant workplace culture while being careful not to draw attention to identity group differences and one's unique cultural background. Rather than adopting one strategy wholesale, most... View Details
Keywords: by Mallory Stark
  • 2022
  • Conference Presentation

Organizational Competition: A Catalyst for Workplace Diversity and Desires for Uniqueness

By: Samantha N. Smith, Edward H. Chang, Erika L. Kirgios and Katherine L. Milkman
Competition is prevalent in organizations. For example, people often compete against their colleagues for status and recognition in the workplace or for opportunities for advancement. Workers also compete against others to get hired into organizations in the first... View Details
Keywords: Status and Position; Organizational Culture; Motivation and Incentives; Behavior
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Smith, Samantha N., Edward H. Chang, Erika L. Kirgios, and Katherine L. Milkman. "Organizational Competition: A Catalyst for Workplace Diversity and Desires for Uniqueness." In The Consequences of Competition in Organizations. Paper presented at the Academy of Management Annual Meeting, Joint Symposium, Seattle, WA, USA, 2022.
  • August 2006
  • Background Note

Analyzing Work Groups

By: Linda A. Hill and Michel Anteby
Work groups are the building blocks of organizations. They are found in all areas of an organization, from research and development to customer service, and at all levels, from the executive suite to the factory floor. Some are incredibly successful, while others are... View Details
Keywords: Framework; Leadership Style; Service Operations; Organizational Culture; Performance Effectiveness; Groups and Teams; Research and Development; Behavior
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Hill, Linda A., and Michel Anteby. "Analyzing Work Groups." Harvard Business School Background Note 407-032, August 2006.
  • 12 Jan 2010
  • First Look

First Look: Jan. 12

Joshua Weiss Abstract In the face of daunting barriers, the Abraham Path Initiative envisions uncovering and revitalizing a route of cultural tourism that follows the path of Abraham and his family some 4,000 years ago across the Middle... View Details
Keywords: Martha Lagace
  • 03 Oct 2017
  • First Look

First Look at Research and Ideas, October 3, 2017

and Julie Battilana Abstract—This paper examines the critical role of gender in the commercialization of social ventures. We argue that cultural beliefs about what is perceived to be appropriate work for each gender influence how founders... View Details
Keywords: by Sean Silverthorne
  • 16 Nov 2021
  • HBS Case

How a Company Made Employees So Miserable, They Killed Themselves

purpose, and in turn put workers at a greater risk for depression, opioid addiction, and even suicide, Whillans says. “It’s important for managers to realize the psychological threat that workers are facing as they come up against ageism... View Details
Keywords: by Michael Blanding
  • 22 Aug 2016
  • Research & Ideas

Master the One-on-One Meeting

author's blog post, Mastering the 1:1. Related Reading: Cultural Disharmony Undermines Workplace Creativity What's a Boss Worth? Introverts: The Best Leaders for Proactive Employees View Details
Keywords: by Julia B. Austin
  • 02 Aug 2011
  • First Look

First Look: August 2

http://www.ssireview.org/articles/entry/picking_green_techs_winners_and_losers/ The New Psychology of Strategic Leadership Author:G. Gavetti Publication:Harvard Business Review 89, nos. 7-8 (July-August 2011) Abstract In this article, it... View Details
Keywords: Sean Silverthorne
  • 2012
  • Book

Talk, Inc. : How Trusted Leaders Use Conversation to Power Their Organizations

By: Boris Groysberg and Michael Slind
How can leaders make their big or growing companies feel small again? How can they recapture the "magic"--the tight strategic alignment, the high level of employee engagement--that drove and animated their organization when it was a start-up? As more and more... View Details
Keywords: Leadership; Interpersonal Communication; Organizational Culture; Social and Collaborative Networks; Spoken Communication
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Groysberg, Boris, and Michael Slind. Talk, Inc. How Trusted Leaders Use Conversation to Power Their Organizations. Harvard Business Review Press, 2012.
  • 2014
  • Book

Consumer Lending in France and America: Credit and Welfare

By: Gunnar Trumbull
Why did America embrace consumer credit over the course of the twentieth century, when most other countries did not? How did American policy makers by the late twentieth century come to believe that more credit would make even poor families better off? This book traces... View Details
Keywords: Attitudes; Credit; France; United States
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Trumbull, Gunnar. Consumer Lending in France and America: Credit and Welfare. New York: Cambridge University Press, 2014.
  • 30 Sep 2019
  • Book

6 Steps to Building a Better Workplace for Black Employees

creating the psychologically safe environment to have these conversations is important, with managers learning how to provide the proper support during these discussions.” 3. Tackle systemic inequality, starting with the corporate View Details
Keywords: by Dina Gerdeman
  • July 2020
  • Teaching Plan

Girls Who Code

By: Brian Trelstad and Amy Klopfenstein
This teaching plan serves as a supplement to HBS Case No. 320-055, “Girls Who Code.” Founded 2012 by former lawyer Reshma Saujani, Girls Who Code (GWC) offered coding education programs to middle- and high school-aged girls. The organization also sought to alter... View Details
Keywords: Communication; Communication Strategy; Spoken Communication; Interpersonal Communication; Demographics; Age; Gender; Education; Curriculum and Courses; Learning; Middle School Education; Secondary Education; Leadership Style; Leadership; Social Enterprise; Nonprofit Organizations; Social Psychology; Attitudes; Behavior; Cognition and Thinking; Prejudice and Bias; Power and Influence; Identity; Social and Collaborative Networks; Motivation and Incentives; Society; Civil Society or Community; Culture; Public Opinion; Social Issues; Information Technology; Applications and Software; Education Industry; Technology Industry; North and Central America; United States
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Trelstad, Brian, and Amy Klopfenstein. "Girls Who Code." Harvard Business School Teaching Plan 321-010, July 2020.
  • 04 Jun 2013
  • First Look

First Look: June 4

adopting expansive body postures increases psychological power, we hypothesized that working on larger devices, which forces people to physically expand, causes users to behave more assertively. Participants were randomly assigned to... View Details
Keywords: Sean Silverthorne
  • 14 Feb 2022
  • Research & Ideas

Curiosity, Not Coding: 6 Skills Leaders Need in the Digital Age

to share in decision-making and creating a culture that makes people feel safe enough to take risks and act on behalf of organizational interests. It’s also about earning trust from and offering trust to increasingly diverse stakeholders... View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards; Technology
  • September 2024 (Revised March 2025)
  • Case

Burn the Gondolas? Venice, the Ghetto, and the Seasons of Capitalism

By: Sophus A. Reinert, Charlotte Robertson and Robert Fredona
This case uses the history of Venice—from the driving of the first pylons in the lagoon to the abdication of the city’s last doge, across the ages of Marco Polo and Vivaldi—to explore the invention and global diffusion of capitalism, as well as the cyclical rise and... View Details
Keywords: Transformation; History; Power and Influence; Prejudice and Bias; Economic Systems; Italy
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Reinert, Sophus A., Charlotte Robertson, and Robert Fredona. "Burn the Gondolas? Venice, the Ghetto, and the Seasons of Capitalism." Harvard Business School Case 725-006, September 2024. (Revised March 2025.)
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