Filter Results:
(525)
Show Results For
- All HBS Web (725)
- Faculty Publications (357)
Show Results For
- All HBS Web (725)
- Faculty Publications (357)
Sort by
- January 2025
- Case
Netflix: Takedown Troubles
By: Clayton S. Rose, Tom Quinn and Maxim Pike Harrell
In October 2021, Netflix Co-CEO Ted Sarandos sent an all-staff email addressing backlash to comedian Dave Chappelle’s new stand-up special, The Closer. Released on October 5, the comedian’s depiction of the transgender community and other LGBTQ+ groups prompted... View Details
Keywords: Disruption; Talent and Talent Management; Customer Satisfaction; Cost vs Benefits; Demographics; Ethics; Corporate Accountability; Employees; Recruitment; Retention; Leadership; Crisis Management; Risk Management; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Civil Society or Community; Social Issues; Strategic Planning; Adaptation; Decisions; Motion Pictures and Video Industry
Rose, Clayton S., Tom Quinn, and Maxim Pike Harrell. "Netflix: Takedown Troubles." Harvard Business School Case 325-021, January 2025.
- 27 Apr 2020
- Research & Ideas
How Remote Work Changes What We Think About Onboarding
New-Employee Orientation Cultural Disharmony Undermines Workplace Creativity How New BofA Executives Learn its ’Deep Smarts’ What do companies not understand about onboarding? Share your insights below. View Details
Keywords: by Boris Groysberg
- September 2013 (Revised August 2015)
- Background Note
Leadership and Teaming
By: Ethan Bernstein
Small differences in the leadership of teams can have large consequences for the success of their efforts. Many initiatives fail not because of a fatal error in judgment or insufficient ideas, knowledge, motivation, or capabilities to deliver a solution. They fail... View Details
Keywords: Teams; Teaming; Leadership And Managing People; Leadership; Team Effectiveness; Team Performance; Team Design; Team Leadership; Teamwork; Team Process; Team Function; Team Launch; 60/30/10 Rule; Team Boundary; Distribution Of Leadership Authority; Self-Managed Teams; Virtual Teams; Unbounded Teams; Acts Of Leadership; Execution Teams; Decision Making Teams; Creativity Teams; Team Size; Task Design; Team Timeline; Team Roles; Team Representation; Diversity; Team Familiarity; Collective Intelligence; Team Stages Of Development; Team Coaching; Performance Pressure; X-Teams; Team Focus; Interaction; Management Teams; Managerial Roles; Management Systems; Management Style; Management Skills; Management Practices and Processes; Organizational Design; Organizational Structure; Performance Effectiveness; Performance Efficiency; Performance Productivity; Groups and Teams; Networks; Social Psychology; Behavior; Conflict and Resolution; Creativity; Social and Collaborative Networks; Satisfaction; Prejudice and Bias; Power and Influence; Personal Characteristics; Familiarity; Cognition and Thinking; Attitudes; Projects; Organizational Culture; Organizational Change and Adaptation; Leadership Development; Leadership Style; Leading Change; Knowledge Use and Leverage; Knowledge Sharing; Collaborative Innovation and Invention; Innovation and Management; Innovation Leadership; Design; Interpersonal Communication; Accommodations Industry; Accounting Industry; Advertising Industry; Aerospace Industry; Agriculture and Agribusiness Industry; Air Transportation Industry; Apparel and Accessories Industry; Auto Industry; Banking Industry; Battery Industry; Beauty and Cosmetics Industry; Bicycle Industry; Biotechnology Industry; Chemical Industry; Communications Industry; Computer Industry; Construction Industry; Consulting Industry; Consumer Products Industry; Distribution Industry; Education Industry; Electronics Industry; Employment Industry; Energy Industry; Entertainment and Recreation Industry; Fashion Industry; Financial Services Industry; Fine Arts Industry; Food and Beverage Industry; Forest Products Industry; Forestry Industry; Green Technology Industry; Health Industry; Industrial Products Industry; Information Industry; Information Technology Industry; Insurance Industry; Journalism and News Industry; Legal Services Industry; Manufacturing Industry; Media and Broadcasting Industry; Medical Devices and Supplies Industry; Mining Industry; Motion Pictures and Video Industry; Motorcycle Industry; Music Industry; Pharmaceutical Industry; Public Administration Industry; Public Relations Industry; Publishing Industry; Pulp and Paper Industry; Rail Industry; Real Estate Industry; Retail Industry; Rubber Industry; Semiconductor Industry; Service Industry; Shipping Industry; Sports Industry; Steel Industry; Technology Industry; Telecommunications Industry; Tourism Industry; Transportation Industry; Travel Industry; Utilities Industry; Video Game Industry; Web Services Industry; Asia; North and Central America; South America; Atlantic Ocean; Central Asia; Europe; Latin America; Middle East; Oceania; West Indies
Bernstein, Ethan. "Leadership and Teaming." Harvard Business School Background Note 414-033, September 2013. (Revised August 2015.)
- 04 Jan 2022
- What Do You Think?
Firing McDonald’s Easterbrook: What Could the Board Have Done Differently?
the court of public opinion again. If you were a McDonald’s board member, what would you have done differently? Why? What do you think? Share your thoughts in the comments below. Editor's note: Heskett explores the leader's role in his upcoming book, Win From Within:... View Details
Keywords: by James Heskett
- 06 Jan 2016
- What Do You Think?
Why Do Leaders Get Their Timing Wrong?
organization culture as the culprit. He identified a dysfunctional culture as a cause of poor timing, one that magnifies a “confirmation bias that causes companies to stick with obsolete or weak strategies... View Details
- August 2014
- Case
Opening the Valve: From Software to Hardware (A)
By: Ethan Bernstein, Francesca Gino and Bradley Staats
Valve, one of the world's top video game software companies, has also become an iconic example of an organization with virtually no hierarchy. A 400-person organization, Valve's unique organizational form (described in detail in the case and accompanying employee... View Details
Keywords: Valve; Self-Managed Organizations; Organization Design; Strategy; Flat Organization; Video Games; Organization Alignment; Family Business; Steam; Steam Machine; Design; Games, Gaming, and Gambling; Human Resources; Collaborative Innovation and Invention; Technological Innovation; Leadership Style; Management Practices and Processes; Organizational Design; Organizational Structure; Organizational Culture; Organizational Change and Adaptation; Groups and Teams; Alignment; Software; Hardware; Video Game Industry; Seattle
Bernstein, Ethan, Francesca Gino, and Bradley Staats. "Opening the Valve: From Software to Hardware (A)." Harvard Business School Case 415-015, August 2014.
- 07 May 2020
- Research & Ideas
The One Good Thing Caused by COVID-19: Innovation
directly as they walk out of the store, with no checkout required. Many cultural industries—museums and galleries, cinemas, concert halls, independent musicians and artists—found means to create, perform, and connect with their audience... View Details
Keywords: by Hong Luo and Alberto Galasso
- 04 Dec 2019
- Book
Creating the Experimentation Organization
subtle tweaks to everything from varying shades of color to alternative placement of links and menu options for booking properties. It’s part of an innovative culture of experimentation that pervades every aspect of how the company... View Details
Keywords: by Michael Blanding
- January 2005 (Revised July 2010)
- Case
Anne Mulcahy: Leading Xerox through the Perfect Storm (A)
By: William W. George and Andrew N. McLean
In 2000, Xerox faces bankruptcy amid a liquidity crisis, collapsed profitability, and an expanding SEC investigation. Traces the career and leadership development of Anne Mulcahy, a former sales executive unexpectedly named COO of the beleaguered company as a last... View Details
Keywords: Organizational Change and Adaptation; Leadership; Financial Liquidity; Organizational Culture; Crisis Management; Insolvency and Bankruptcy; Gender; Corporate Governance
George, William W., and Andrew N. McLean. "Anne Mulcahy: Leading Xerox through the Perfect Storm (A)." Harvard Business School Case 405-050, January 2005. (Revised July 2010.)
- 15 Dec 2003
- Research & Ideas
Women Leaders and Organizational Change
It is what Ron Heifetz [founder, Center for Public Leadership at Harvard's Kennedy School] calls the capacity to do adaptive work, to confront social problems that—like the problem of gender in organizations—have no known solutions. To... View Details
Keywords: by Mallory Stark
- 30 Mar 2020
- Research & Ideas
The New Rules for Remote Work: Pandemic Edition
should understand that some employees can’t do back-to-back phone or online meetings all day long. “People are still spending too much time in meetings, even though our work and lives have changed significantly,” Austin says. If your office has a meeting-heavy View Details
Keywords: by Dina Gerdeman
- August 2012
- Case
Jess Westerly at Kauflauf GmbH
By: John J. Gabarro and Colleen Kaftan
Jess Westerly is the assistant product owner of CRM applications for computer and office supply wholesalers and retailers at Kauflauf, a fast-growing provider of subscription enterprise software headquartered in Heidelberg, Germany. Only months into her job, outsider... View Details
Keywords: Applications and Software; Organizational Culture; Organizational Change and Adaptation; Change Management; Leading Change; Behavior; Salesforce Management; Social and Collaborative Networks; Planning; Web Services Industry; Germany
Gabarro, John J., and Colleen Kaftan. "Jess Westerly at Kauflauf GmbH." Harvard Business School Brief Case 913-527, August 2012.
- 22 Feb 2021
- Book
Reaching Today's Omnichannel Customer Takes a New Sales Strategy
the market to adapt to your company; it’s your responsibility to adapt to the market. Senz: What lessons should sales managers learn from changes in buying behavior during the pandemic? Cespedes: First,... View Details
Keywords: by Kristen Senz
- 02 May 2022
- What Do You Think?
Can the Case Method Survive Another Hundred Years?
the School thinking that they can begin the transition to retirement by “lecturing” in the classroom. It also requires adaptability on the part of instructors moving between HBS and other schools, including schools that either don’t... View Details
- November 2001 (Revised September 2007)
- Case
Children's Hospital and Clinics (A)
By: Amy C. Edmondson, Michael Roberto and Anita L. Tucker
Describes the major phases of an initiative designed to transform the organization and enhance patient safety. Raises interesting questions about how to encourage candid discussion about failures while continuing to hold people accountable for their performance. View Details
Keywords: Health Care and Treatment; Leading Change; Business Processes; Organizational Change and Adaptation; Organizational Culture; Performance Improvement; Safety; Health Industry
Edmondson, Amy C., Michael Roberto, and Anita L. Tucker. "Children's Hospital and Clinics (A)." Harvard Business School Case 302-050, November 2001. (Revised September 2007.)
- 01 Jun 2022
- What Do You Think?
Is Stakeholder Management Facing New Headwinds?
influence on the decision. That’s all well and good—until factors like cultural issues and employee power begin to creep into the picture. For example, the state has had power but only now seems to be exhibiting higher levels of interest... View Details
Keywords: by James Heskett
- 15 Dec 2003
- Research & Ideas
The New Global Business Manager
different? A couple of things. One is that more companies are being born global. In the '80s and the '90s, our focus was really more about how established successful companies adapted to the booming global environment. The game was being... View Details
Keywords: by Cynthia Churchwell
- 07 Feb 2019
- Book
How Big Companies Can Outrun Disruption
innovation strategy, design a system for creativity, and build up an enterprise’s cultural DNA. Pisano, the Harry E. Figgie, Jr. Professor of Business Administration, shares insights in our Q&A. Martha Lagace: Your title, Creative... View Details
Keywords: by Martha Lagace
- 18 Mar 2019
- Research & Ideas
Stuck in Commuter Hell? You Can Still Be Productive
Commutes are stressful partly because people are unsure how long the trip will take, and if bad traffic makes them late for meetings, they start the workday feeling rushed and on edge. “You can’t adapt to commuting because it’s entirely... View Details
Keywords: by Dina Gerdeman
- 08 Feb 2000
- Research & Ideas
Building Effective R&D Capabilities Abroad
England, Xerox realized in 1992 that the research culture in continental Western Europe was sufficiently different and complementary to Great Britain's to justify another site. Moreover, understanding the most advanced research in France... View Details
Keywords: by Walter Kuemmerle