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- All HBS Web
(869)
- People (4)
- News (230)
- Research (482)
- Multimedia (2)
- Faculty Publications (100)
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- 04 Jun 2013
- First Look
First Look: June 4
around the world who want to study its practices. The Clinic's journey also holds lessons for organizations outside health care that must suddenly compete by creating a superior customer experience. The authors, one of whom was View Details
Keywords: Sean Silverthorne
- 17 May 2011
- First Look
First Look: May 17
the completion of repetitive tasks is critical to many organizations' success. Yet research points to two different work-design related strategies for accomplishing this goal: specialization to capture the benefits of repetition or... View Details
Keywords: Sean Silverthorne
- 31 Oct 2004
- Research & Ideas
Bypass Marketing: Are Docs Influenced?
Until the close of the last decade, health consumers received much of their knowledge and advice about prescription drugs from their physicians or other health care professionals. Today, pharmaceutical companies are spending several... View Details
Keywords: by Manda Salls
- 02 Feb 2010
- First Look
First Look: Feb. 2
http://papers.nber.org/papers/w15602 PublicationsSeven Lessons for Leading in Crisis Author:Bill George Publication:Warren Bennis Series. San Francisco, Calif.: Jossey-Bass, 2009 Abstract Seven Lessons for Leading in Crisis outlines the seven View Details
Keywords: Martha Lagace
- 08 Mar 2016
- Research & Ideas
Solving an Economic Mystery Surrounding Argentina and Chile
notion of strategy was put away,” another said. “In the most critical times, it was just next month.” Inflation was a particular problem. Argentina’s annual inflation rate reached 438 per cent in 1976, and 3058 per cent in 1989. “I... View Details
Keywords: by Sean Silverthorne
- 21 Aug 2018
- First Look
New Research and Ideas, August 21, 2018
Tracking Performance Indicators By: Beveridge, Christiana, Sofia Warner, Greg Leya, and Thomas W. Feeley Abstract—Given that accountable care organizations (ACOs) have not achieved the degree of cost reductions and quality improvements... View Details
Keywords: Dina Gerdeman
- 10 Jan 2005
- Research & Ideas
Motivation and the Cross-Sector Alliance
and not those of third parties. Michael Porter points out that when social activities lack a strategic dimension, Milton Friedman's well-known criticism that philanthropy has no place in business, suddenly seems to take on more... View Details
- 17 Sep 2020
- Research & Ideas
Many Small-Business Employees May Be Close to Losing Health Insurance
overwhelmingly reported they would pay wages first, but health care premiums were the second-most critical bill overall, and clearly ahead of rent,” the researchers write. “As one respondent put it,... View Details
- 22 Dec 2016
- Op-Ed
The Small Business Administration is a Model for How to Drive Economic Growth
to American innovation and growth. Small businesses are actually the foundation for economic growth and, with that, critical to policy that purports to care about the average American. In fact, if we... View Details
Keywords: by Karen Mills
- 19 Jan 2022
- In Practice
7 Trends to Watch in 2022
As 2022 gets underway we asked our faculty to highlight some trends worth watching in the coming year. Ariel Stern: A new future for digital health care While 2020 and 2021 were years of rapid innovation and deployment of new health care technologies and delivery... View Details
Keywords: by HBS News
- 14 Jul 2006
- Op-Ed
The Case for Consumer-Driven Medicaid
to pay for a consumer-driven option of a traditional Medicaid hospital insurance, along with a doctor of their choice; a managed care policy, with its deductibles and copayment; or a network group of local physicians. If employed, they... View Details
Keywords: by Regina E. Herzlinger
- 02 Mar 2010
- First Look
First Look: March 2
discussed supporting innovation through a range of additional policy interventions, including tax credits, loan guarantees, IP policy, regulatory mandates, codes, and standards. It is critically important that these kinds of interventions... View Details
Keywords: Martha Lagace
- 23 Dec 2014
- First Look
First Look: December 23
School Case 813-169 Excel Entertainment No abstract available. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/813169-PDF-ENG Harvard Business School Case 714-507 Texas Children's Hospital: Congenital Heart Disease Care In... View Details
Keywords: Carmen Nobel
- 27 May 2009
- First Look
First Look: May 27, 2009
PublicationsDesigning Care: Aligning the Nature and Management of Health Care Author:Richard Bohmer Publication:Harvard Business Press, 2009 Abstract Today's health-care providers face growing criticism—from policymakers and patients... View Details
Keywords: Martha Lagace
- 27 Aug 2014
- Lessons from the Classroom
Learning From Japan’s Remarkable Disaster Recovery
style has changed as well. "When we interviewed many Japanese CEOs, it was interesting to see how Japanese society doesn't reward people who stick out—worse, they criticize and hammer down the nail that sticks out," Mukae says.... View Details
- 05 May 2010
- What Do You Think?
Is Denial Endemic to Management?
issues to a new level by commenting, "It is tough to even have people agree on what is being denied ." Denial can be beneficial. Joline Godfrey waxed almost poetic in saying that "denial is a critical component of my... View Details
Keywords: by Jim Heskett
- 15 Oct 2008
- First Look
First Look: October 15, 2008
of Maine by Colgate—to ascertain what is distinctive about the merger process and to analyze the elements critical to success. We develop suggestions about how other companies considering similar arrangements might best manage the process... View Details
Keywords: Martha Lagace
- 04 Mar 2014
- First Look
First Look: March 4
along that road: Aim High, Team Up, Fail Well, Learn Fast, and Repeat. This path is not smooth. To illustrate each critical step, we look at real-life scenarios that show how teaming to innovate provides the spark that can fertilize... View Details
Keywords: Sean Silverthorne
- 06 Aug 2014
- Research & Ideas
Climbing Down from the Ivory Tower
police to protect the citizens. Olstrom dubbed the phenomenon "co-production." Since then, it has become common for organizations to treat consumers as production partners. Many high-tech firms hire existing customers to beta-test early versions of products, in order... View Details
- 06 Jan 2011
- What Do You Think?
How Should Management Deal With “Anonymous”?
possible. Next time the target may not be Iran.) Getting back to my misstated question, none of you aimed your criticism at the technology, even lauding it, as Mark O'Connor did, as the "great equalizer." In Bev Stehn's words,... View Details
Keywords: by James L. Heskett