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Show Results For
- All HBS Web
(329)
- News (86)
- Research (178)
- Events (3)
- Multimedia (2)
- Faculty Publications (106)
- 10 Jan 2012
- First Look
First Look: January 10
tool to alleviate capital constraints in scarce credit markets and unlock productive investments, others see those banks as conduits of cheap loans to politically connected firms that could obtain capital elsewhere. We test these... View Details
Keywords: Sean Silverthorne
- 25 Nov 2008
- First Look
First Look: November 25, 2008
School Case 909-007 In 2008, the Japanese consumer payments landscape featured ongoing widespread use of cash, limited use of credit cards and rapid rise of e-money systems based on contactless technology... View Details
Keywords: Martha Lagace
- 28 Oct 2008
- First Look
First Look: October 28, 2008
reviewing the company's marketing strategy for charge and credit cards in the United States. A variety of growth options exists for students to consider, including further penetration of existing markets and... View Details
Keywords: Martha Lagace
- 23 Jan 2018
- First Look
First Look at New Research and Ideas, January 23, 2018
Axalta No abstract available. Purchase this case:https://cb.hbsp.harvard.edu/cbmp/product/818040-PDF-ENG Harvard Business School Case 518-024 Chase Sapphire: Creating a Millennial Cult Brand The launch of the Chase Sapphire Reserve credit... View Details
Keywords: Sean Silverthorne
- 24 Mar 2023
- News
Exploring Talent Markets; Aid for Turkey
the bank provided interest-free loans and postponed credit card payments. Now, ING in Turkey, with $100 million Euros donated by the ING community of banks globally, will work closely with local NGOs to... View Details
Keywords: Margie Kelley
- 11 Nov 2013
- Research & Ideas
A Smarter Way to Reduce Customer Defections
targeting efforts. The First Cut Customer attrition is a widespread problem that affects firms in a variety of industries. For example, US credit card providers often deal with annual churn rates of about 20... View Details
- 26 Oct 2017
- Research Event
In an Era of 'Fake News,' What is the Future of Advertising and Publishing?
tracking our activities on the internet. Ads, Eich pointed out, can be blocked, but tracking is difficult to block. To decouple purchases and website subscriptions from credit card companies and user... View Details
- 05 Mar 2019
- First Look
New Research and Ideas, March 5, 2019
Experimentation In August 2017, Commonwealth Bank of Australia was looking for ways to differentiate itself from competing banks and was also trying to improve the financial well-being of its customers. One domain where this was particularly relevant was in its... View Details
Keywords: Dina Gerdeman
- 12 Nov 2024
- HBS Case
Inside One Startup's Journey to Break Down Hiring (and Funding) Barriers
suggest matches with employers based on the nature of the crime, the amount of time since the conviction, and the nature of the job. For instance, “a low rating might be displayed for an individual convicted of credit View Details
- 06 Nov 2006
- Research & Ideas
How South Africa Challenges Our Thinking on FDI
those countries because people just didn't have credit cards or credit ratings so they could do a monthly billing. Those sorts of innovations might not be unique to a South... View Details
Keywords: by Martha Lagace
- 11 Aug 2014
- HBS Case
The Business of Behavioral Economics
You've done everything—endured diets, purged your freezer of Ben & Jerry's, and educated yourself on fat, sugar, and calories. Yet, you can't manage to lose weight. What's wrong with you? According to standard economic theory, which gives humans (perhaps too much)... View Details
- 11 Jul 2006
- First Look
First Look: July 11, 2006
into online payments. PayPal, owned by eBay, has targeted online merchants outside eBay's auction community for its next wave of expansion. Google represents a potential threat to PayPal's "off eBay" strategy, as do incumbent View Details
Keywords: Sean Silverthorne
- 16 Feb 2016
- First Look
February 16, 2016
process within apps with a single touch and without needing to repeatedly enter credit card information, the billing address, or shipping address. On October 20, 2014, U.S. consumers could start using Apple... View Details
Keywords: Sean Silverthorne
- 19 Jun 2007
- First Look
First Look: June 19, 2007
On October 3, 2005, Washington Mutual acquired Providian Financial Corporation, the ninth-largest credit card issuer in the U.S., for $6.5 billion. At the time, Providian had approximately 10 million... View Details
Keywords: Martha Lagace
- 01 Dec 2022
- News
Case Study: Your Call Is Important to Us
during a key moment) has gained traction, and we’ve all had terrible call experiences at the hands of a credit card issuer, airline, or hospital. Pitch those segments on the criticality of properly handling... View Details
- 27 May 2020
- Research & Ideas
What South Korea Teaches the World About Fighting COVID
Control and Prevention—using big data, such as cellular data, credit card usage information, and surveillance camera footage—traced the infected person’s steps to locate everyone that he or she had come into... View Details
- 25 Aug 2022
- News
The Exchange: The Road Ahead for Crypto
tolerant. And it reduces your need to place trust in any individual centralized institution. In bitcoin, people submit transactions to the system, just like you might tell your credit card company to send... View Details
- 01 Jun 2017
- News
Six Receive 2017 HBS Alumni Achievement Award
100-square-foot space in Bexley, Ohio. It had a window that faced a cinder-block wall. I had a card table, a computer, and a phone that I brought from home.” Not me: “If you had asked early on if I considered myself an entrepreneur, I... View Details
- 11 Apr 2000
- Research & Ideas
Financial Services 24/7
Juno Online Services in an effort to attract more clients, and it is banking on retaining customers by offering benefits such as discounts when using a Wingspanbank credit card at certain e-commerce sites.... View Details
Keywords: by Susan Young
- 01 Feb 2000
- News
Financial Services 24/7
Wingspanbank has joined with Lycos Inc. and Juno Online Services in an effort to attract more clients, and it is banking on retaining customers by offering benefits such as discounts when using a Wingspanbank credit View Details
Keywords: Susan Young