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  • 09 Jan 2020
  • Blog Post

Navigating Grey in the Ever-Evolving Tech Community

For the first six months of my time at Netflix, while I worked to hire a team, I had to spend that time essentially acting as a very hands-on, interim creative director for much of our output. I was... View Details
  • 01 Jan 2014
  • News

IDEO’s Culture of Helping

  • 24 Sep 2018
  • HBS Seminar

Sharon Koppman, University of California, Irvine

  • 16 Mar 2021
  • Blog Post

2+2 Where Are They Now Spotlight: Smitha Das (MBA 2018)

plans? Absolutely. With the security of the 2+2 program, I was able to take more risks, forgo traditional paths, and explore my passions – at that time, working in government. Where are you currently working? Can you describe your role? I... View Details

    Linda A. Hill

    Linda A. Hill is the Wallace Brett Donham Professor of Business Administration at the Harvard Business School and Faculty Chair of the Leadership Initiative. Hill is regarded as one of the top experts on leadership and innovation. Hill is... View Details

    • 16 Sep 2019
    • Research & Ideas

    Crowdsourcing Is Helping Hollywood Reduce the Risk of Movie-Making

    List, an annual compilation of promising scripts recommended by anonymous Hollywood insiders. In a new working paper, Judgement Aggregation in Creative Production: Evidence from the Movie Industry, Luo and... View Details
    Keywords: by Michael Blanding; Motion Pictures & Video
    • 2010
    • Working Paper

    Being a Leader and the Effective Exercise of Leadership: An Ontological Model (PDF File of PowerPoint Slides)

    By: Werner Erhard, Michael C. Jensen and Kari Granger

    This presentation is based on our research program over the last seven years in which our objective has been to rigorously distinguish leader and leadership and to create a technology for providing access to being a leader and exercising leadership effectively (in... View Details

    Keywords: Curriculum and Courses; Innovation and Invention; Leadership Development; Goals and Objectives; Research and Development; Attitudes; Perception; Technology; United States
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      David A. Moss

      David Moss is the Paul Whiton Cherington Professor at Harvard Business School, where he teaches in the Business, Government, and the International Economy (BGIE) unit. He earned his B.A. from Cornell University and his Ph.D. from Yale.  In 1992-1993, he served as a... View Details

      Keywords: banking; credit card; federal government; financial services; health care; insurance industry; state government
      • 18 Sep 2017
      • Research & Ideas

      'Likes' Lead to Nothing—and Other Hard-Learned Lessons of Social Media Marketing

      Seventeen years after the dawn of social media marketing, this medium continues to be an intriguing puzzle—a place where brands are investing more time and money, but are still struggling to determine what works well and where the returns... View Details
      Keywords: by Dina Gerdeman; Advertising; Technology
      • 2025
      • Book

      Talk: The Science of Conversation and the Art of Being Ourselves

      By: Alison Wood Brooks
      We all struggle with difficult conversations, but we're often not very good at easy ones either. Though we do it all the time, conversation is one of the most complex, demanding, and delicate of all human tasks, rife with possibilities for misinterpretation and... View Details
      Keywords: Interpersonal Communication
      Related
      • Research Summary

      Pioneer- Entrepreneurship and Industry Emergence

      This set of projects studies entrepreneurship in a creative industry-i.e. high-end fashion in India-with the main aim of understanding industry emergence and the role of pioneer-entrepreneurs.

      Fashioning an Industry: How Entrepreneurs and Others... View Details

      • January 2017
      • Article

      The Dark Side of Going Abroad: How Broad Foreign Experiences Increase Immoral Behavior

      By: Jackson G. Lu, Jordi Quoidbach, F. Gino, Alek Chakroff, William W. Maddux and Adam D. Galinsky
      Due to the unprecedented pace of globalization, foreign experiences are increasingly common and valued. Past research has focused on the benefits of foreign experiences, including enhanced creativity and reduced intergroup bias. In contrast, the present work uncovers a... View Details
      Keywords: Moral Sensibility; Globalization; Behavior
      Related
      • March 2016
      • Supplement

      Trouble at Tessei

      By: Ethan Bernstein and Ryan W. Buell
      In 2005, Teruo Yabe is asked to revive Tessei, the 669-person JR-East subsidiary responsible for cleaning its Shinkansen ("bullet") trains. Operational mistakes, customer complaints, safety issues, and employee turnover are at or near all-time highs, even as the... View Details
      Keywords: Service Management; Employee Engagement; Employee Motivation; Leadership And Managing People; Quality Improvement; Efficiency; Japan; Operational Transparency; Employee Coordination; Transparency; Leadership; Service Delivery; Service Operations; Employees; Quality; Transportation Industry; Japan
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      • 03 Jan 2023
      • What Do You Think?

      How Would the Leadership Style of Girl Scouts' Frances Hesselbein Fare Today?

      that what worked for him in the 20th century would not work today. Some might argue that what worked for Frances Hesselbein in a nonprofit organization would not View Details
      Keywords: Re: James L. Heskett
      • Blog

      Is AI Coming for Your Job?

      The launch of ChatGPT seems to have reignited doomsday fears about artificial intelligence (AI) replacing workers en masse. Are these fears prescient or overblown? A recent survey shows 62 percent of Americans think AI will majorly impact View Details

        Joey Ryu

        Joey (Won Jung) Ryu is a doctoral student in the Strategy unit at Harvard Business School. Her primary interests are strategic management, economics of innovation and entrepreneurship. Prior to joining HBS, Joey received her master's degree from Cornell University... View Details
        Keywords: biotechnology; health care; pharmaceuticals; high technology; information technology industry

          The Transparency Trap

          To get people to be more creative and productive, managers increase transparency with open workspaces and access to real-time data. But my research shows that less-transparent work environments can actually yield more-transparent employees who solve problems more... View Details

            Jill J. Avery

            Dr. Jill Avery is a Senior Lecturer of Business Administration and C. Roland Christensen Distinguished Management Educator in the marketing unit at Harvard Business School. She is a respected authority on branding and brand management, customer relationship... View Details

            Keywords: consumer products; arts; advertising; automobiles; retailing; fashion; hotels ＆ motels; food; beverage
            • 25 Oct 2013
            • Working Paper Summaries

            Management: Theory and Practice, and Cases

            Keywords: by Richard L. Nolan; Education
            • Research Summary

            Institutional influences on the firm: cross-country comparisons

            A third stream of work examines the influence of country institutions on firms in a cross-country comparative context.  In a paper co-authored with Jordan Siegel (published in Management Science in 2009), we employed a quasi-natural experiment:  a... View Details