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  • 2025
  • Book

Space to Grow: Unlocking the Final Economic Frontier

By: Matthew Weinzierl and Brendan Rosseau
Your guide--using the compelling stories of changemakers and the tools of economics--to the transformation and future possibilities of the business and economics of space.

Space is a place of unparalleled possibility for humanity, and it's undergoing a... View Details
Keywords: Transformation; Economics; Innovation and Invention; Market Entry and Exit; Aerospace Industry
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  • 04 Aug 2020
  • Blog Post

HBS Career & Professional Development Responds to COVID-19

Kristen Fitzpatrick (HBS '03) is the Managing Director of HBS Career and Professional Development (CPD). In this role, she also coaches alumni and MBA students. Through her interactions with recruiters over the past decade, Kristen is familiar with many View Details
  • Web

Live from Klarman Hall - Alumni

Business Administration; Senior Associate Dean for HBS Publishing The rapid evolution of new technologies is reshaping the landscape of skills and occupations, impacting organizations across diverse industries and at a global level. The... View Details
  • 02 Jan 2024
  • Research & Ideas

10 Trends to Watch in 2024

The lightning-fast ascent of generative AI isn’t the only sea change on the horizon for businesses in the new year. The global economy is in flux as war, climate change, trade issues, and infrastructure problems demand attention. Many companies continue to struggle to... View Details
Keywords: by Rachel Layne
  • 22 Nov 2023
  • Research & Ideas

Humans vs. Machines: Untangling the Tasks AI Can (and Can't) Handle

explains McFowland. “People in the lower half of that distribution had a much larger productivity bump. But on average, everyone seems to do better.” Surprisingly though, says McFowland, certain solutions using AI yielded a more limited variety of answers, suggesting a... View Details
Keywords: by Rachel Layne; Information Technology; Technology
  • 20 Nov 2014
  • Working Paper Summaries

Entrepreneurship and Business Groups: An Evolutionary Perspective on the Growth of the Koç Group in Turkey

Keywords: by Asli M. Coplan & Geoffrey Jones
  • Program

Growing as a Purposeful Leader

work Increase employee engagement and commitment, and in turn generate new levels of contribution Uncover untapped creativity and innovation as employees strive to do their job better Expand your personal and professional network Extend... View Details
  • February 2025
  • Teaching Note

Influencer-Led Brand Building: Hairitage and the McKnights

By: William R. Kerr and James Palano
Teaching Note for HBS Case No. 825-066. Mindy McKnight started in 2009 as an early influencer on social media whose videos of creative hairstyles for girls launched her family on an entrepreneurship journey. The McKnights transitioned from YouTube ad revenue to brand... View Details
Keywords: Family Business; Social Media; Entrepreneurship; Brands and Branding; Product Launch; Power and Influence; Expansion; Beauty and Cosmetics Industry
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  • 05 Apr 2016
  • First Look

April 5, 2016

politicians in the years after its publication. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=50916 Creativity Under Fire: The Effects of Competition on Creative Production By:... View Details
Keywords: Sean Silverthlorne
  • March 2010 (Revised March 2010)
  • Case

Looking for Opportunity in Adversity: Iqbal Quadir and Grameenphone (A)

By: Bhaskar Chakravorti and David Lane
Iqbal Quadir, a former New York investment banker, set about to bring universal telecommunications to his native Bangladesh. He was convinced that, GSM, the same advanced wireless technology that penetrated developed countries in Europe was also the right solution for... View Details
Keywords: Decisions; Personal Development and Career; Entrepreneurship; Problems and Challenges; Wireless Technology; Telecommunications Industry; Bangladesh
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  • 02 May 2000
  • Research & Ideas

Leading Professional Service Firms

motivated you and your HBS colleagues to develop a course specifically for leaders of professional service firms? Lorsch: Professional service firms represent an $80 billion industry worldwide. In the US and Europe, they comprise 17... View Details
Keywords: Re: Jay W. Lorsch; Service; Consulting; Accounting
  • September 2006 (Revised December 2006)
  • Case

Arizona Department of Public Health: The Challenges of Preparing for a Public Health Emergency

By: Lynda M. Applegate, Ajay Vinze, T. S. Raghu and Minu Ipe
In the post-9/11 era information technology enablement for emergency preparedness and response have taken on increased significance. Public health organizations like ADHS play a critical role in any statewide preparation for large scale emergencies. With issues like... View Details
Keywords: Problems and Challenges; Information Technology; Health Care and Treatment; Business Processes; Service Delivery; National Security; Health Industry; Health Industry; Arizona
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  • 2010
  • Book

Builder’s Apprentice: A Memoir

By: Andrew J. Hoffman
In 1986, Andrew (Andy) Hoffman quit an engineering job, declined acceptances for graduate school at Harvard and Berkeley and accepted a carpenter's job in Nantucket. Unbeknownst to him, he had entered the world of high-end custom building. Within four years, he was... View Details
Keywords: Personal Development and Career; Construction Industry
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  • 26 Nov 2013
  • First Look

First Look: November 26

we argue that this persistence fundamentally changes the environment in which legislation is made. Publisher's link: http://www.people.hbs.edu/wkerr/DynamicsOfFirmLobbying.pdf August 2013 Industrial and Corporate Change View Details
Keywords: Sean Silverthorne
  • January 2014
  • Case

CleanSpritz

By: John A. Quelch and Alisa Zalosh
Sales of CleanSpritz all-purpose cleaning spray have been steadily declining for the past five years, and management believes the decline correlates to a growing environmental concern among U.S. consumers. CleanSpritz's management is considering several options to... View Details
Keywords: Product Positioning; Competition; Marketing Strategy; Corporate Social Responsibility and Impact; Performance Improvement; Environmental Sustainability; Product Launch; Product Development; Consumer Products Industry
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  • 05 Aug 2008
  • First Look

First Look: August 5, 2008

analyses of data covering 69 two-digit SIC industries at two points in time, 1991 and 1999. Across industries, we find that the likelihood of internalization of advertising services decreases as the size of advertising outlays increase... View Details
Keywords: Martha Lagace

    Ray A. Goldberg

    A native of North Dakota, Dr. Goldberg received his A.B. from Harvard University in 1948, his MBA from the Harvard Graduate School of Business Administration in 1950 and his Ph.D. in Agricultural Economics from the University of Minnesota in 1952.

    ... View Details

    Keywords: agribusiness; agriculture; fast food; food; food processing; forest products; grocery; high technology; information; restaurant; retailing; soft drink; textiles; tobacco; transportation; wholesale; wine
    • September 2007
    • Article

    Investigative Negotiation

    By: Deepak Malhotra and Max H. Bazerman
    This article includes a one-page preview that quickly summarizes the key ideas and provides an overview of how the concepts work in practice along with suggestions for further reading. Negotiators often fail to achieve results because they channel too much effort into... View Details
    Keywords: Knowledge Acquisition; Knowledge Use and Leverage; Negotiation Process; Negotiation Tactics; Motivation and Incentives; Perspective; Pharmaceutical Industry
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    • March 2016
    • Supplement

    Trouble at Tessei

    By: Ethan Bernstein and Ryan W. Buell
    In 2005, Teruo Yabe is asked to revive Tessei, the 669-person JR-East subsidiary responsible for cleaning its Shinkansen ("bullet") trains. Operational mistakes, customer complaints, safety issues, and employee turnover are at or near all-time highs, even as the... View Details
    Keywords: Service Management; Employee Engagement; Employee Motivation; Leadership And Managing People; Quality Improvement; Efficiency; Japan; Operational Transparency; Employee Coordination; Transparency; Leadership; Service Delivery; Service Operations; Employees; Quality; Transportation Industry; Japan
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    • Web

    Great American Business Leaders of the 20th Century - Leadership

    Mining Corporation, 1954–1986 Morton L. Mandel Premier Industrial Corporation, 1958–1996 Alfred E. Mann Pacesetter, 1972–1985 Alex Manoogian Masco Corporation, 1929–1985 Thomas F. Manville Johns-Manville Corporation, 1901–1924 Bernard... View Details