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  • All HBS Web  (2,089)
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  • 29 Aug 2022
  • Op-Ed

Income Inequality Is Rising. Are We Even Measuring It Correctly?

finding ways to reduce inequality to create a more just and equal society for all. In making decisions on how to best intervene, policymakers commonly rely on the Gini coefficient, a statistical measure of resource distribution, including... View Details
Keywords: by Jon M. Jachimowicz, Kristin Blesch, and Oliver P. Hauser
  • 07 Jul 2003
  • Research & Ideas

4+2 = Sustained Business Success

independent decisions and to find ways to improve operations—including their own. Reward achievement with pay based on performance, but keep raising the performance bar. Pay psychological rewards in addition to financial ones. Create a... View Details
Keywords: by Nitin Nohria, William Joyce & Bruce Roberson
  • 25 Nov 2019
  • Research & Ideas

When Your Passion Works Against You

entrepreneurs who came across as passionate about their projects received more offers. In fact, just a slight increase (one standard deviation) in how much passion the entrepreneur expressed created a 40 percent boost in the likelihood... View Details
Keywords: by Dina Gerdeman
  • 09 Jan 2020
  • Book

Rethinking Business Strategy in the Age of AI

integrated 21-inch tablet computers have become a fitness sensation. For $39 per month, Peloton offers access to live-streamed classes where members can track their performance on a leader board, virtually connect with fellow classmates,... View Details
Keywords: by Dina Gerdeman
  • 17 Jan 2011
  • Research & Ideas

Being the Boss

until her people rose up and expressed, through an intermediary, that they hated how she treated them. They wanted a real human connection with her, even if she was "the boss." The Limits of Formal Authority Most managers soon... View Details
Keywords: by Carmen Nobel
  • 17 Aug 2009
  • Research & Ideas

Quantifying the Economic Impact of the Internet

brand or product Website (61 percent); paid bills (56 percent); watched a video clip (51 percent); used a price comparison site (50 percent); listened to an audio clip (44 percent ). “Social networks and the easy connections they... View Details
Keywords: by John Quelch; Advertising; Publishing
  • 13 Dec 2016
  • First Look

December 13, 2016

health care marketplace and make competing on value central to their strategy. All stakeholders in the health care industry—regulators, providers, insurers, employers, and patients themselves—have roles to play in creating real... View Details
Keywords: Carmen Nobel
  • 14 Jul 2008
  • Research & Ideas

HBS Cases: Reforming New Orleans Schools After Katrina

When Hurricane Katrina slammed into the Gulf Coast region of the United States in August 2005, it destroyed homes and lives. A paradoxical effect, however, is that the storm's aftermath created an opening in New Orleans for school leaders... View Details
Keywords: by Sarah Jane Gilbert; Education
  • 02 Jun 2020
  • Research & Ideas

Coronavirus Careers: Cloud Kitchens Are Now Serving

delivery drivers to hand off the food to consumers. Another barrier: Competition for attention on food delivery apps can be intense, a challenge especially for cloud kitchens that are completely reliant on these apps for customers. Establishing emotional View Details
Keywords: by Lena Ye and Geoffrey Jones; Food & Beverage
  • 25 Jun 2018
  • Research & Ideas

In America, Immigrants Really Do Get the Job Done

survey business owners across the United States. They found that even though foreign-born people make up about 13 percent of the US population, immigrant entrepreneurs create some 25 percent of new companies, and that number continues to... View Details
Keywords: by Michael Blanding; Agriculture & Agribusiness; Technology; Service
  • 22 Oct 2007
  • Research & Ideas

Bringing ‘Lean’ Principles to Service Industries

outcome. Rule 2: Every customer-supplier connection must be direct, and there must be an unambiguous yes or no way to send requests and receive responses. Rule 3: The pathway for every product and service must be simple and direct. Rule... View Details
Keywords: by Julia Hanna; Computer
  • 13 Oct 2015
  • First Look

October 13, 2015

create social distance, or a lack of emotional connection, that leads to misunderstandings and mistrust. To help global team leaders manage effectively, the author shares her SPLIT framework for mitigating social distance. It has five... View Details
  • 11 Apr 2022
  • Research & Ideas

A World of Difference: What Keeps Companies from Becoming More Inclusive

What I found helps is allowing people to bring back something they were born with, which is curiosity—this genuine interest in discovery—and connecting with others, to understand and learn from them. Something that I learned by taking my... View Details
Keywords: by Jen McFarland Flint
  • 22 Jul 2002
  • Research & Ideas

Is Performance-Based Pricing the Right Price for You?

role, performance-based pricing creates a greater sense of "fairness" for both buyer and seller. The third benefit may be even more important than the first two. We often see performance-based pricing in highly uncertain... View Details
Keywords: by Benson Shapiro; Manufacturing
  • 20 Oct 2008
  • Research & Ideas

The Seven Things That Surprise New CEOs

connected to the company. Implications For Ceo Leadership Taken together, the seven surprises carry some important and subtle implications for how a new CEO should define his job. First, the CEO must learn to manage organizational context... View Details
Keywords: by Michael E. Porter, Jay W. Lorsch & Nitin Nohria
  • 17 Feb 2022
  • Book

When Employees Feel a Sense of Purpose, Companies Succeed

employees to discover their purpose in life but to then find a connection between our personal life purpose with the purpose of the organization where we work. The great resignation under way over the past year has shown us that employees... View Details
Keywords: by Ranjay Gulati
  • 18 Nov 2015
  • Research & Ideas

Who Really Determines CEO Salary Packages?

in order for compensation to be effective, you need to create a compensation package in a way that facilitates an alignment between the goals of the executive and the specific goals of the corporation,” Gallani explains. But when Gallani... View Details
Keywords: by Carmen Nobel; Consulting
  • 23 Nov 2021
  • Research & Ideas

The Vinyl Renaissance: Take Those Old Records Off the Shelf

then sell this to the consumer. If you look at vinyl right now, it’s a very small segment of the market, but it has a very important, symbolic role. The vinyl record is an extension of the craft of making music, another way to connect... View Details
Keywords: by Christine Pazzanese, Harvard Gazette; Music
  • 18 Sep 2017
  • Research & Ideas

'Likes' Lead to Nothing—and Other Hard-Learned Lessons of Social Media Marketing

Gupta. Brands should instead look to create a conversation with a broader message that connects with consumers. For instance, Dove’s Real Beauty campaign  wasn’t focused merely on the benefits of a bar of... View Details
Keywords: by Dina Gerdeman; Advertising; Technology
  • 05 Oct 2020
  • Book

Want to Be Happier? Make More Free Time

and spared ourselves the trouble, Whillans says. Before booking a trip with connecting flights for a slightly cheaper price, think about whether it’s worth the extra traveling fatigue versus relaxing a few more hours on vacation. “We... View Details
Keywords: by Dina Gerdeman
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