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- All HBS Web (512)
- Faculty Publications (87)
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- 17 Jan 2012
- First Look
First Look: January 17
PublicationsUncommon Service: How to Win by Putting Customers at the Core of Your Business Authors:Frances Frei and Anne Morriss Publication:Harvard Business Review Press, forthcoming An abstract is not available at this time.... View Details
Keywords: Sean Silverthorne
- 05 Feb 2001
- What Do You Think?
Do MBA Programs Face “The Innovator’s Dilemma”?
content ... [with] aggregation and interpretation of knowledge [as] ... their core competency," all of which gives them significant competitive advantages in the educational market. However, this doesn't mean that onsite programs can... View Details
Keywords: by James Heskett
- 06 Sep 2016
- First Look
September 6, 2016
Then judgment—a fusion of thinking, feelings, experience, imagination, and character—becomes critical. The author offers five practical questions to improve your odds of making sound judgments: What are the net, net consequences of all my options? What are my View Details
Keywords: Carmen Nobel
- 12 Apr 2010
- Research & Ideas
One Report: Better Strategy through Integrated Reporting
the company's reporting as useful as possible to all stakeholders.” It is certainly true that a company can be clearly committed to sustainability without producing One Report. Ricoh is a good example of this. Sustainability is at the View Details
Keywords: by Martha Lagace
- 12 Apr 2004
- Research & Ideas
Operations and the Competitive Edge
rainbow everyone sees out there." Now, of course, the economic bubble has burst, the "easy money" is gone, and managers are worrying about how to stay competitive in the new world economy that has emerged. It's time, once again, to concentrate attention... View Details
Keywords: by Martha Lagace
- 16 Mar 2003
- Research & Ideas
At the Center of Corporate Scandal Where Do We Go From Here?
had the kind of in-depth look it deserves, yet it is at the core of a number of the problems we've seen. The board of directors and its compensation committee determine the compensation of the CEO in our system. Yet too many companies in... View Details
Keywords: by Kim B. Clark
- 02 Aug 2004
- Research & Ideas
Health Care Research and Prospects
outstanding work. Rob Huckman's done a lot of very interesting work on adoption of new medical technology and how competing technologies—how the organization of hospitals influences the uptake of competing... View Details
- 29 Oct 2000
- Research & Ideas
The Entrepreneurial Venture: A Conversation
I believe it is good to have experienced global fluctuations when you are running a business, because it makes you a smarter, more thoughtful executive. Sahlman: In general, I find that competent people can overcome cycles, even dramatic... View Details
Keywords: by Susan Young
- 23 Sep 2014
- First Look
First Look: September 23
ancillary benefits raise questions about how to structure and price ShopRunner's offering. Meanwhile, an investment from Alibaba presents new opportunities in China but risks distraction from the core business. Purchase this case:... View Details
Keywords: Sean Silverthorne
- 24 May 2011
- First Look
First Look: May 24
perspective that Porter has taken, often as a result of his specific background and prior research interests. The chapter then turns to extensions of these core concepts in Porter's more recent work. A central focus of this work has been... View Details
Keywords: Sean Silverthorne
- 25 Jan 2013
- Research & Ideas
Why a Harvard Finance Instructor Went to the Kumbh Mela
come together. You hear the Mela before you see it. I had expected serenity, sanctuary, devotion. What I experience instead is a nonstop cacophony as each of the major Akharas (aligned but competing religious denominations; there are... View Details
- 04 Dec 2007
- First Look
First Look: December 4, 2007
a platform-based market socially efficient? We analyze a dynamic model where an entrant with superior quality competes with an incumbent platform, and examine long-run market outcomes. We find that the answers to these questions depend... View Details
Keywords: Martha Lagace
- 30 Oct 2018
- First Look
New Research and Ideas, October 30, 2018
Better informed firms and consumers choose more favorable arbitrators. We develop and calibrate a model of arbitrator selection in which, like the current process, both the informed firms and uninformed consumers have control over the selection process. Arbitrators... View Details
Keywords: Dina Gerdeman
- 05 Mar 2019
- First Look
New Research and Ideas, March 5, 2019
structures such as codes are associated with improvements in supplier labor practices, especially in organizations in which they compete with productivity-driving incentive structures. We investigate under what internal structural... View Details
Keywords: Dina Gerdeman
- 18 Sep 2018
- First Look
New Research and Ideas, September 18, 2018
“second HQ” in India to exemplify our core proposition. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=54978 The Impact of Penalties for Wrong Answers on the Gender Gap in Test Scores By: Coffman, Katherine B.,... View Details
Keywords: Dina Gerdeman
- 04 Jun 2007
- Research & Ideas
Is Health Care Making You Better—or Dead?
today, I don't know how the hell they would get this idea started. The other point is that the health care system policy thinking is dominated by the idea of economies of scale. But there are diseconomies of scale. You get too big and you lose touch with the View Details
- 06 Mar 2012
- First Look
First Look: March 6
benefits from racial diversity but that diversity is a liability when society's negative stereotypes about racial minorities' competence inhibit such interactions. We analyze two years of data from 496 retail bank branches to investigate... View Details
Keywords: Sean Silverthorne
- 14 Feb 2017
- First Look
First Look at New Research: February 14
Finally, we overcome the computational burden of solving games of complete information with multiple equilibria by utilizing the GPGPU technology, using multiple processing cores in a graphics processing unit to noticeably increase... View Details
Keywords: Sean Silverthorne
- 17 Apr 2012
- First Look
First Look: April 17
environmental needs and its core competencies and institutional capacity. Using a "three theatre" CSR framework, the paper demonstrates why the question for corporations is not whether to engage in... View Details
Keywords: Carmen Nobel
- 16 Feb 2016
- First Look
February 16, 2016
shadows of their external counterparts and how the former organization form has evolved over time. The core competencies underlying the contemporary in-house agency model are analyzed, and the competitive... View Details
Keywords: Sean Silverthorne