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  • 04 Aug 2003
  • Research & Ideas

Shackleton: An Entrepreneur of Survival

turbulence. There's been change in the stock market; there's an uncertain economy that seems to be recovering—but we're not quite convinced that it's recovering, we're not sure it won't implode again. There's been turbulence in the world View Details
Keywords: by Martha Lagace
  • 03 Mar 2003
  • Research & Ideas

Top Ten Legal Mistakes Made by Entrepreneurs

intelligent choices of where they think their markets are, and how much money to spend at an early stage in order to insure that the brand is available in those markets. #4: Disclosing inventions without a nondisclosure agreement, or... View Details
Keywords: by Staff
  • Web

Impact of the New Medium - Edwin H. Land & Polaroid | Harvard Business School

introduced the Polaroid Land Camera, Model 95, and Land Film, Type 40, to the public. Edwin Land stood at a precipice, wondering whether the significant investment and research in his new product would pay off. Land had wisely kept his View Details
  • 10 Oct 2023
  • Blog Post

Policy Drivers for Environmental Justice: What Businesses Need to Know

underserved, and overburdened by pollution while increase access to affordable and accessible clean energy.”[7] In Executive Order 14008, which established the Justice40 program, the same key points arise: investing in the economy to... View Details
  • 29 Aug 2022
  • Op-Ed

Income Inequality Is Rising. Are We Even Measuring It Correctly?

these two additional measurements, they may end up with trousers that fit them better. For retailers, the goal is to devise measures that capture the variability in people’s preferences well enough, while minimizing the number of measurements as much as possible to... View Details
Keywords: by Jon M. Jachimowicz, Kristin Blesch, and Oliver P. Hauser
  • 19 Apr 2023
  • News

A Kick Start for Latin American Startups

to achieve in order to raise a subsequent round." Part of that hands-on guidance comes in the form of market strategy, fundraising, and talent and customer acquisition. It helps that Saggioro Leal and Lemann have an extensive network in... View Details
Keywords: Maureen Harmon
  • 11 Jul 2019
  • Sharpening Your Skills

Deconstructing 'Customer Experience'

dream come true. But then Amazon's data-driven efficiency met the customer-driven culture at Whole Foods—and the shelves began to empty. How an Order Views Your Company Managers should imagine the customer is watching as their View Details
Keywords: by Sean Silverthorne; Retail; Service
  • 19 Apr 2004
  • Research & Ideas

Birth of the American Salesman

strategy. Salesmen pushed customers to buy products or services that they might not have otherwise purchased. They were particularly good at introducing new products to customers. For instance, the cost of selling the first electric... View Details
Keywords: by Laura Linard
  • January 2025
  • Case

Netflix: Takedown Troubles

By: Clayton S. Rose, Tom Quinn and Maxim Pike Harrell
In October 2021, Netflix Co-CEO Ted Sarandos sent an all-staff email addressing backlash to comedian Dave Chappelle’s new stand-up special, The Closer. Released on October 5, the comedian’s depiction of the transgender community and other LGBTQ+ groups prompted... View Details
Keywords: Disruption; Talent and Talent Management; Customer Satisfaction; Cost vs Benefits; Demographics; Ethics; Corporate Accountability; Employees; Recruitment; Retention; Leadership; Crisis Management; Risk Management; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Civil Society or Community; Social Issues; Strategic Planning; Adaptation; Decisions; Motion Pictures and Video Industry
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  • 01 Feb 1999
  • News

Too Much of a Good Thing?

technology adds an increasingly dynamic dimension by dint of its exponential power to boost output while reducing costs through speed and efficiency. Another feature of technology, its ability to produce innovation, can also quickly... View Details
Keywords: Garry Emmons
  • 23 Jul 2013
  • First Look

First Look: July 23

http://global.oup.com/academic/product/the-oxford-handbook-of-managerial-economics-9780199782956?cc=us&lang=en&tab=overview 2013 pub Infrastructure for Ore: Benefits and Costs of a Not-So-Original Idea By: Wells, Louis T., Jr... View Details
Keywords: Anna Secino
  • Web

Strategy & IT - Institute For Strategy And Competitiveness

Technology Three waves of IT-driven competition have radically reshaped competition in the past 50 years. The first wave of IT, during the 1960s and 1970s, automated individual activities in the value chain, ranging from order processing... View Details
  • 07 Oct 2014
  • First Look

First Look: October 7

http://www.hbs.edu/faculty/Publication%20Files/Levine-Toffel%20The%20Compass%202014-07-02a_151d5c1a-4fe0-4d2a-90f8-54a82b5bb4a6.pdf October 2014 MIT Sloan Management Review What It Takes to Reshore Manufacturing Successfully By: Shih, Willy C. Abstract—The data on... View Details
Keywords: Sean Silverthorne
  • Web

Global Opportunity Fellowship GO: AFRICA - Alumni

Describe why your product/service is unique/superior (Ex. We will have a competitive advantage because of our [speed to market, established brand name, low cost producer status). Define any new companies you anticipate may enter this... View Details
  • 07 Aug 2012
  • First Look

First Look: August 7

windfall in order to make the state a less attractive prize to potential insurgents. We put forward a model that makes that prediction, as well as the additional predictions that the recipients of the aid may themselves become more... View Details
Keywords: Sean Silverthorne
  • 02 Oct 2012
  • First Look

First Look: October 2

strategies leads to better access to finance. We hypothesize that better access to finance can be attributed to a) reduced agency costs due to enhanced stakeholder engagement and b) reduced informational asymmetry due to increased... View Details
Keywords: Sean Silverthorne
  • 25 Aug 2003
  • Research & Ideas

Why IT Does Matter

cost performance of IT technologies over the first forty years changed by roughly 107, and for the foreseeable future will continue to evolve at the same rate. That is in sharp contrast to a train, which after eighty years moved six times... View Details
Keywords: by F. Warren McFarlan & Richard L. Nolan
  • 01 Mar 2024
  • News

Alumni and Faculty Books and Podcasts

wield in order to reclaim its destiny, with Judeo-Christian heritage forming the center of America’s rebirth. The Experimentation Field Book: A Step-by-Step Project Guide By Jeanne Liedtka (MBA 1981), Elizabeth Chen, Natalie Foley and... View Details
Keywords: Publishing Industries (except Internet); Information
  • 08 Mar 2016
  • First Look

March 8, 2016

to lower prescription fill error rates, increase cost savings, and improve medication adherence. Purchase this case: https://hbr.org/product/express-scripts-promoting-prescription-drug-home-delivery-a/916026-PDF-ENG Harvard Business... View Details
Keywords: Sean Silverthorne
  • 09 Jan 2006
  • Research & Ideas

When Benchmarks Don’t Work

lowest-cost finance processors provides a useful benchmark. The finance group must also provide standard, compliant reporting to shareholders, tax authorities, and regulators, so it would be sensible to benchmark the cost of these... View Details
Keywords: by Robert S. Kaplan; Service