Continuous Improvement - Publications - Faculty & Research

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Comments on my health

February 22, 2010

The doctors have been pleasantly surprised that I have responded to therapy better than they would have imagined. I have been greatly blessed through the miracle of medical science. I also attribute doing better to the faith and prayers... View Details

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Marketing - Faculty & Research

their digital products—starting during the earliest parts of the design process. They must also establish a road map for continued improvement and a dialogue with customers. The safety-by-design model can... View Details

13 Oct 2015
First Look

October 13, 2015

Shiv, and Rebecca M.C. Spencer Abstract—Conventional wisdom and studies of unconscious processing suggest that sleeping on a choice may improve decision making. Though sleep has been shown to benefit several cognitive tasks, including... View Details

19 Apr 2012
Working Paper Summaries

Is India’s Manufacturing Sector Moving Away from Cities?

Keywords: by Ejaz Ghani, Arti Grover Goswami & William R. Kerr; Manufacturing

03 Nov 2009
First Look

First Look: Nov. 3

the role of government regulators, particularly the FDIC, during times of crisis. Purchase this case: http://cb.hbsp.harvard.edu/cb/product/910006-PDF-ENG Collaborating to Improve Richard Bohmer and Ingrid M. NembhardHarvard Business... View Details

Keywords: Martha Lagace

23 Jun 2023
HBS Case

This Company Lets Employees Take Charge—Even with Life and Death Decisions

centralization can improve complex problem-solving in a shifting environment because it helps preserve diversity of ideas and enables a core to elevate the best ones, as long as two-way communication exists. One way to preserve that... View Details

Keywords: by Annelena Lobb; Health

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Strategy - Institute For Strategy And Competitiveness

unique value and drive continuous improvement in any organization. Creating a successful strategy Strategy and Smart, Connected Products Three waves of IT-driven competition have radically reshaped... View Details

Bespoken Spirits: Disrupting Distilling

On October 7, 2020, Bespoken Spirits publicly announced it had received $2.6 million of seed funding for its “sustainable maturation process,” a process that could produce award-winning whiskeys in just days rather than years using a novel technology and data... View Details

17 Aug 2020
Research & Ideas

What the Stockdale Paradox Tells Us About Crisis Leadership

be.” — Admiral James Stockdale. In August, while most developed nations’ rates of COVID-19 infections are falling, the rate in the United States continues to rise. States that had reopened or begun to, such as California and Texas, have... View Details

Keywords: by Boris Groysberg and Robin Abrahams

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Podcasts - Managing the Future of Work

Sevak makes the case for continuous assessment The flagship firm is pushing the boundaries of testing, from K-12 through career. What are the implications for the workforce and society? And how does AI change the future of benchmarking?... View Details

25 Apr 2012
Research & Ideas

The Importance of Teaming

Editor's note: Many managers are taught to think of teams as carefully designed, static groups of individuals who, like a baseball team or improv comedy troupe, have ample time to practice interacting successfully and efficiently. The... View Details

Keywords: Re: Amy C. Edmondson

December 2020 (Revised March 2025)
Case

Responsive Working at PepsiCo UK (A): Designing a Turnaround

By: Amy C. Edmondson and Nancy Boghossian Staples

Facing a significant decline in revenues in 2016, David Gwilliam, Head of Transformation at PepsiCo UK introduced a new way of working (“Responsive Working”), which encompasses a set of work practices and some new team structures. The work practices comprise a set of 9... View Details

Keywords: SLAM Teams; Turnaround; Groups and Teams; Employees; Training; Decision Making; Planning; Performance Improvement; Consumer Products Industry; Manufacturing Industry; United Kingdom; Europe

Citation

Educators

Purchase

05 Mar 2019
First Look

New Research and Ideas, March 5, 2019

structures such as codes are associated with improvements in supplier labor practices, especially in organizations in which they compete with productivity-driving incentive structures. We investigate under what internal structural... View Details

Keywords: Dina Gerdeman

01 May 2024
What Do You Think?

Have You Had Enough?

time to time, but it will be a topic on which I may be able to shed some light rather than only ask, “What do you think?” Browse some of James Heskett's most-read columns: 2023: How Should Artificial Intelligence Be Regulated—if at All? 2021: How Long Does It Take to... View Details

Keywords: by James Heskett

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Podcast - Business & Environment

discussion focuses on Mike’s recent HBS case study, Calyx Global: Rating Carbon Credits, which explores how the company is helping improve transparency and credibility in the voluntary carbon market. Mike and Duncan join host Brian Kenny... View Details

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Blavatnik Fellowship in Life Science Entrepreneurship - Health Care

Harvard-affiliated postdoctoral researchers within the first 5 years of their training program in a Harvard program or research lab. Postdocs can continue technical and commercial development of their existing scientific research during... View Details

10 Dec 2009
Working Paper Summaries

State Owned Entity Reform in Absence of Privatization: Reforming Indian National Laboratories and Role of Leadership

Keywords: by Prithwiraj Choudhury & Tarun Khanna

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Help - Alumni

email online at https://outlook.hbs.edu , receive their email in their own email clients, or continue to forward their HBS email to their personal account. Due to current email provider protocols, forwarding is discouraged as it has... View Details

12 Jul 2010
Research & Ideas

Rocket Science Retailing: A Practical Guide

The New Science of Retailing: How Analytics Are Transforming the Supply Chain and Improving Performance (Harvard Business Press). As a practical guide, The New Science of Retailing helps retailers mine their sales data to identify and... View Details

Keywords: by Martha Lagace; Retail; Auto

09 Feb 2009
Research & Ideas

Uncompromising Leadership in Tough Times

differently from the norm, too. Martha Lagace: What observations or experiences have driven you and your colleagues to study uncompromising leadership? How and why did you select the CEOs in your study? Michael Beer: My colleagues and I have been working with many... View Details

Keywords: by Martha Lagace

Publications