Continuous Improvement - Publications - Faculty & Research

Bespoken Spirits: Disrupting Distilling

On October 7, 2020, Bespoken Spirits publicly announced it had received $2.6 million of seed funding for its “sustainable maturation process,” a process that could produce award-winning whiskeys in just days rather than years using a novel technology and data... View Details

09 Jan 2024
In Practice

Harnessing AI: What Businesses Need to Know in ChatGPT’s Second Year

remote or hybrid setups; it’s about how AI and generative technologies are reshaping the very essence of work. I continue to have an abiding faith in everyone’s ability to learn and shape our AI-intensive future. Tsedal Neeley is the... View Details

Keywords: by Rachel Layne; Information Technology

26 Mar 2024
Research & Ideas

How Humans Outshine AI in Adapting to Change

continuously understand where they are in the world and what problem they are solving in response to changing circumstances far better than current AI does.” “The current way to achieve this feat with AI is to throw a lot of data at it... View Details

Keywords: by Rachel Layne; Technology; Information Technology

Person Page

Comments on my health

February 22, 2010

The doctors have been pleasantly surprised that I have responded to therapy better than they would have imagined. I have been greatly blessed through the miracle of medical science. I also attribute doing better to the faith and prayers... View Details

23 Jun 2023
HBS Case

This Company Lets Employees Take Charge—Even with Life and Death Decisions

centralization can improve complex problem-solving in a shifting environment because it helps preserve diversity of ideas and enables a core to elevate the best ones, as long as two-way communication exists. One way to preserve that... View Details

Keywords: by Annelena Lobb; Health

December 2020 (Revised March 2025)
Case

Responsive Working at PepsiCo UK (A): Designing a Turnaround

By: Amy C. Edmondson and Nancy Boghossian Staples

Facing a significant decline in revenues in 2016, David Gwilliam, Head of Transformation at PepsiCo UK introduced a new way of working (“Responsive Working”), which encompasses a set of work practices and some new team structures. The work practices comprise a set of 9... View Details

Keywords: SLAM Teams; Turnaround; Groups and Teams; Employees; Training; Decision Making; Planning; Performance Improvement; Consumer Products Industry; Manufacturing Industry; United Kingdom; Europe

Citation

Educators

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03 Nov 2009
First Look

First Look: Nov. 3

the role of government regulators, particularly the FDIC, during times of crisis. Purchase this case: http://cb.hbsp.harvard.edu/cb/product/910006-PDF-ENG Collaborating to Improve Richard Bohmer and Ingrid M. NembhardHarvard Business... View Details

Keywords: Martha Lagace

Web

Strategy - Institute For Strategy And Competitiveness

unique value and drive continuous improvement in any organization. Creating a successful strategy Strategy and Smart, Connected Products Three waves of IT-driven competition have radically reshaped... View Details

05 Mar 2019
First Look

New Research and Ideas, March 5, 2019

structures such as codes are associated with improvements in supplier labor practices, especially in organizations in which they compete with productivity-driving incentive structures. We investigate under what internal structural... View Details

Keywords: Dina Gerdeman

Web

Strategy - Faculty & Research

birth better-managed plants, and improve the performance of the plants they acquire. To explain these findings we build a model with two key elements. First, management is a combination of firm-level management ability (e.g. CEO quality),... View Details

17 Aug 2020
Research & Ideas

What the Stockdale Paradox Tells Us About Crisis Leadership

be.” — Admiral James Stockdale. In August, while most developed nations’ rates of COVID-19 infections are falling, the rate in the United States continues to rise. States that had reopened or begun to, such as California and Texas, have... View Details

Keywords: by Boris Groysberg and Robin Abrahams

Web

Blavatnik Fellowship in Life Science Entrepreneurship - Health Care

Harvard-affiliated postdoctoral researchers within the first 5 years of their training program in a Harvard program or research lab. Postdocs can continue technical and commercial development of their existing scientific research during... View Details

Web

Podcast - Business & Environment

Bergen, Co-Founder of Calyx Global. The discussion focuses on Mike’s recent HBS case study, Calyx Global: Rating Carbon Credits, which explores how the company is helping improve transparency and credibility in the voluntary carbon... View Details

January 2016
Case

Haiti Hope: Innovating the Mango Value Chain

By: Amy C. Edmondson and Jean-François Harvey

This case study examines a market-based approach to economic development through the eyes of NGO TechnoServe's project manager, implementing a US$9.5 million five-year public-private partnership between Coca-Cola, IDB, and USAID. The case ends at the beginning of the... View Details

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Marketing - Faculty & Research

safeguards into the core of their digital products—starting during the earliest parts of the design process. They must also establish a road map for continued improvement and a dialogue with customers. The... View Details

Web

Help - Alumni

email online at https://outlook.hbs.edu , receive their email in their own email clients, or continue to forward their HBS email to their personal account. Due to current email provider protocols, forwarding is discouraged as it has... View Details

01 May 2024
What Do You Think?

Have You Had Enough?

time to time, but it will be a topic on which I may be able to shed some light rather than only ask, “What do you think?” Browse some of James Heskett's most-read columns: 2023: How Should Artificial Intelligence Be Regulated—if at All? 2021: How Long Does It Take to... View Details

Keywords: by James Heskett

20 Apr 2010
First Look

First Look: April 20

a certain port, and shippers could keep track of their shipments. Since steamships were very costly to build and operate, cable communication would then allow profitability as ships could be continuously transporting full loads of cargo.... View Details

Keywords: Martha Lagace

25 Apr 2012
Research & Ideas

The Importance of Teaming

Editor's note: Many managers are taught to think of teams as carefully designed, static groups of individuals who, like a baseball team or improv comedy troupe, have ample time to practice interacting successfully and efficiently. The... View Details

Keywords: Re: Amy C. Edmondson

October 2015 (Revised September 2016)
Case

The Transformation of Mudo

By: Anthony J. Mayo, Esel Çekin and Çiğdem Çelik

After 16 years in management consulting, Barış Karakullukçu left to become the CEO of Mudo in 2012, one of the best-known names in Turkey's retail industry. She was tasked with leading Mudo's transition from a family business to a more institutionalized, corporate... View Details