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      • Faculty Publications  (402)

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      • May 2001
      • Supplement

      Asian Strategies: Ian Buchanan

      By: Tarun Khanna
      Ian Buchanan, senior VP of Booz-Allen & Hamilton, comments on Sime Darby and the Asian financial crisis. He also discusses the value propositions of different types of business groups in Malaysia. View Details
      Keywords: Financial Crisis; Growth and Development Strategy; Industry Structures; Strategy; Competition; Competitive Strategy; Consulting Industry; Consulting Industry; Asia; Malaysia
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      Khanna, Tarun. "Asian Strategies: Ian Buchanan." Harvard Business School Video Supplement 701-805, May 2001.
      • March 2001 (Revised May 2001)
      • Case

      &Samhoud Service Management

      By: Thomas J. DeLong, Ashish Nanda and Monica Mullick
      &Samhoud, a small service management consulting firm in the Netherlands, grapples with the dilemma of firing its largest client while introducing Heskett's theory of the service profit chain. View Details
      Keywords: Mission and Purpose; Management Practices and Processes; Customer Focus and Relationships; Customer Relationship Management; Consulting Industry; Netherlands
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      DeLong, Thomas J., Ashish Nanda, and Monica Mullick. "&Samhoud Service Management." Harvard Business School Case 801-398, March 2001. (Revised May 2001.)
      • March 2001
      • Teaching Note

      Russell Reynolds Associates, 1999 TN

      By: Tarun Khanna
      Teaching Note for (9-100-039). View Details
      Keywords: Consulting Industry
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      Khanna, Tarun. "Russell Reynolds Associates, 1999 TN." Harvard Business School Teaching Note 701-115, March 2001.
      • March 2001 (Revised February 2004)
      • Case

      International Profit Associates

      By: Ashish Nanda, Thomas J. DeLong and Monica Mullick
      Describes the work environment, systems, and processes that allow International Profit Associates (IPA) to follow a systematic four-step approach to providing advisory service to small business owners. View Details
      Keywords: Organizational Structure; Business Processes; Business Model; Consulting Industry
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      Nanda, Ashish, Thomas J. DeLong, and Monica Mullick. "International Profit Associates." Harvard Business School Case 801-397, March 2001. (Revised February 2004.)
      • January 2001
      • Teaching Note

      ZEFER: Building and Positioning an e-Business Consulting Company TN

      By: Richard L. Nolan and George Francis Westerman III
      Keywords: Product Positioning; Internet and the Web; Business Ventures; Consulting Industry
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      Nolan, Richard L., and George Francis Westerman III. "ZEFER: Building and Positioning an e-Business Consulting Company TN." Harvard Business School Teaching Note 301-090, January 2001.
      • December 2000 (Revised July 2001)
      • Case

      Ventro: Builder of B2B Businesses (Condensed)

      By: Lynda M. Applegate and Meredith Collura
      Enables a condensed analysis of Ventro (formerly known as Chemdex), which builds and operates multiple B2B marketplace companies. Part of the Building-E-Business Online series. View Details
      Keywords: Business Model; Corporate Entrepreneurship; Technological Innovation; Management; Strategy; Business Strategy; Consulting Industry; Consulting Industry
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      Applegate, Lynda M., and Meredith Collura. "Ventro: Builder of B2B Businesses (Condensed)." Harvard Business School Case 801-274, December 2000. (Revised July 2001.)
      • 2000
      • Chapter

      Anticipating Greener Supply Chain Demands: One Singapore Company's Journey to ISO 14001

      By: Michael W. Toffel
      One major benefit of Jebsen & Jessen Packaging Pte Ltd (JJPS’s) implementation of ISO 14001 is that it acquired a third-party 'seal of approval' that will be used in its marketing efforts to meet the growing environmental concern of its customers within the electronics... View Details
      Keywords: Supply Chain Management; Corporate Social Responsibility and Impact; Standards; Environmental Sustainability; Singapore
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      Toffel, Michael W. "Anticipating Greener Supply Chain Demands: One Singapore Company's Journey to ISO 14001." Chap. 16 in ISO 14001 Case Studies and Practical Experiences, edited by Ruth Hillary, 182–199. Sheffield, U.K.: Greenleaf Publishing, 2000.
      • October 2000 (Revised March 2004)
      • Case

      Software Associates

      By: Robert S. Kaplan
      The president of a small consulting firm has just seen his second-quarter profit and loss statement, showing an increase in revenues but a substantial decline in profits. He asks his chief financial officer to explain the results. The CFO works hard to accumulate... View Details
      Keywords: Budgets and Budgeting; Cost; Financial Statements; Production; Management Analysis, Tools, and Techniques; Consulting Industry; Consulting Industry
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      Kaplan, Robert S. "Software Associates." Harvard Business School Case 101-038, October 2000. (Revised March 2004.)
      • October 2000 (Revised November 2000)
      • Case

      Bridgespan Group, The

      By: Allen S. Grossman and John D. Kalafatas
      Bain & Co., a consulting firm with a client list that ranges from entrepreneurial start-ups to global corporations, wanted to increase its involvement with nonprofit organizations. Rather than continuing to integrate the work into the existing organization, Bain... View Details
      Keywords: Nonprofit Organizations; Corporate Social Responsibility and Impact; Problems and Challenges; Leadership Style; Growth and Development Strategy; Consulting Industry
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      Grossman, Allen S., and John D. Kalafatas. "Bridgespan Group, The." Harvard Business School Case 301-011, October 2000. (Revised November 2000.)
      • October 2000 (Revised May 2001)
      • Case

      Digitas (A): Strategic Interactive Group

      By: Rosabeth M. Kanter, David Lane and Courtenay Sprague
      Kathy Biro, president of Digitas, an e-strategy consulting firm, has successfully grown out of the company's roots in the strategic interactive group. Her challenges now include managing the integration of the SIG with Digitas's other component, direct marketing firm... View Details
      Keywords: Change Management; Business Strategy; Internet and the Web; Integration; Expansion; Business or Company Management; Business Model; Organizational Design; Consulting Industry; Massachusetts
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      Kanter, Rosabeth M., David Lane, and Courtenay Sprague. "Digitas (A): Strategic Interactive Group." Harvard Business School Case 301-052, October 2000. (Revised May 2001.)
      • September 2000 (Revised August 2011)
      • Teaching Note

      AGENCY.COM (A) and (B) TN

      By: Ashish Nanda and Thomas J. DeLong
      Teaching Note for (9-800-061) and (9-800-062). View Details
      Keywords: Internet and the Web; Entrepreneurship; Business Startups; Corporate Finance; Growth and Development; Consulting Industry; Consulting Industry; San Francisco
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      Nanda, Ashish, and Thomas J. DeLong. "AGENCY.COM (A) and (B) TN." Harvard Business School Teaching Note 801-014, September 2000. (Revised August 2011.)
      • September 2000
      • Teaching Note

      Tim Hertach at GL Consulting Series TN

      By: Ashish Nanda, Thomas J. DeLong and Stephanie L. Woerner
      Teaching Note for (9-800-153), (9-800-382), (9-800-383), and (9-800-172). View Details
      Keywords: Consulting Industry
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      Nanda, Ashish, Thomas J. DeLong, and Stephanie L. Woerner. "Tim Hertach at GL Consulting Series TN." Harvard Business School Teaching Note 801-029, September 2000.
      • September 2000
      • Teaching Note

      Strategic Services at Andersen Consulting TN

      By: Thomas J. DeLong
      Teaching Note for (9-899-065). View Details
      Keywords: Consulting Industry
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      DeLong, Thomas J. "Strategic Services at Andersen Consulting TN." Harvard Business School Teaching Note 801-136, September 2000.
      • September 2000
      • Teaching Note

      Diamond in the Rough (A) and (B) TN

      By: Thomas J. DeLong and Ashish Nanda
      Teaching Note for (9-898-115) and (9-898-151). View Details
      Keywords: Consulting Industry; Consulting Industry
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      DeLong, Thomas J., and Ashish Nanda. "Diamond in the Rough (A) and (B) TN." Harvard Business School Teaching Note 801-134, September 2000.
      • August 2000 (Revised September 2000)
      • Case

      Extraprise

      By: Srikant M. Datar, Krishna G. Palepu and Sarah S. Khetani
      In the three years since it was founded, the Boston-based Internet strategy consulting firm, Extraprise, has changed its strategy three times. Jennifer Gabler, the CFO, considers what kinds of control systems she can put in place to ensure the company can continue to... View Details
      Keywords: Information Management; Management Analysis, Tools, and Techniques; Mathematical Methods; Information Technology; Outcome or Result; Business Growth and Maturation; Growth and Development Strategy; Web Services Industry; Information Technology Industry; Boston
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      Datar, Srikant M., Krishna G. Palepu, and Sarah S. Khetani. "Extraprise." Harvard Business School Case 101-001, August 2000. (Revised September 2000.)
      • July 2000
      • Background Note

      Industry Transformation

      By: Michael E. Porter and Jan W. Rivkin
      One of the steepest challenges a strategist faces is to navigate his or her company through a period of industry transformation--an era of rapid and wholesale changes in industry structure. This note considers how periods of transformation typically unfold. It then... View Details
      Keywords: Technological Innovation; Management; Management Practices and Processes; Industry Growth; Industry Structures; Strategy; Competitive Strategy; Corporate Strategy; Consulting Industry; Consulting Industry
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      Porter, Michael E., and Jan W. Rivkin. "Industry Transformation." Harvard Business School Background Note 701-008, July 2000.
      • July 2000 (Revised February 2001)
      • Case

      ZEFER: Building and Positioning an e-Business Consulting Company

      By: Richard L. Nolan, George Francis Westerman III and Matthew Sandoval
      Keywords: Business Growth and Maturation; Consulting Industry
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      Nolan, Richard L., George Francis Westerman III, and Matthew Sandoval. "ZEFER: Building and Positioning an e-Business Consulting Company." Harvard Business School Case 301-010, July 2000. (Revised February 2001.)
      • July 2000
      • Case

      Aerospace Technologies, Inc.

      By: Paul M. Healy and Jacob Cohen
      Ben Galil's privately held engineering consulting firm represents aerospace products manufacturers in Israeli government biddings. The company incurs expenses for years before getting paid. This case deals with the alternative methods for booking revenues and expenses... View Details
      Keywords: Accrual Accounting; Accounting; Revenue; Cost; Business or Company Management; Profit; Engineering; Bids and Bidding; Government and Politics; Private Ownership; Consulting Industry; Israel
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      Healy, Paul M., and Jacob Cohen. "Aerospace Technologies, Inc." Harvard Business School Case 101-003, July 2000.
      • June 2000 (Revised April 2002)
      • Case

      Tim Hertach at GL Consulting (B)

      By: Ashish Nanda, Thomas J. DeLong and Scot H. Landry
      Supplements the (A) case. A rewritten version of an earlier case. View Details
      Keywords: Consulting Industry
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      Nanda, Ashish, Thomas J. DeLong, and Scot H. Landry. "Tim Hertach at GL Consulting (B)." Harvard Business School Case 800-382, June 2000. (Revised April 2002.)
      • June 2000 (Revised May 2002)
      • Case

      Tim Hertach at GL Consulting (C)

      By: Ashish Nanda, Thomas J. DeLong and Scot H. Landry
      Supplements the (A) case. A rewritten version of an earlier case. View Details
      Keywords: Consulting Industry
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      Nanda, Ashish, Thomas J. DeLong, and Scot H. Landry. "Tim Hertach at GL Consulting (C)." Harvard Business School Case 800-383, June 2000. (Revised May 2002.)
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