Confidence - Publications - Faculty & Research

03 Mar 2003
Research & Ideas

Top Ten Legal Mistakes Made by Entrepreneurs

My goal for the course—and for the coaching I give entrepreneurs—is to give them sufficient comfort with the legal concepts to feel confident in driving the process, to understand the ways in which the law is a constraint, but also the... View Details

Keywords: by Staff

09 Nov 2016
Op-Ed

6 Lessons from Donald Trump's Winning Marketing Manual

suppressed the ad hominem insults, and peaked at the right time, confounding the pollsters and media pundits. In every recent speech, he repeated the same messages, inviting voters to imagine the future if they bought into the promises of a Trump administration. He... View Details

Keywords: by John A. Quelch

Research Summary

The Institutional Foundations of Lending: Indirect Regulation and State-Building

The Institutional Foundations of Lending: Indirect Regulation and State-Building makes two main theoretical contributions to the scholarship on credit markets and institutional development. First, the book demonstrates that opportunistic lenders can take... View Details

28 Nov 2005
Research & Ideas

Unilever: Transformation and Tradition

extent to influence how policies were interpreted, in part because of the respect in which the company was held. The corporate reputation for integrity and competence was a major competitive advantage in this respect. A part of the reason why Unilever seemed less View Details

Keywords: by Geoffrey Jones; Consumer Products

23 Jun 2003
Research & Ideas

Building a Better Buyer-Seller Relationship

qualities, he said: Modularity. There has to be a natural progression from one part to another—some connection. Healing power. It has to solve an important, visible customer pain. High quality. The supplier must be confident of its... View Details

Keywords: by Martha Lagace

06 Oct 2020
Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

You have to project confidence that you’re going to be able to see this through successfully, with a minimum amount of hurt to the company, but also to all of the stakeholders who are relying on your leadership to get them through the... View Details

Keywords: by Sean Silverthorne

26 Mar 2020
Research & Ideas

7 Leadership Principles for Managing in the Time of Coronavirus

uncertain situation. Confidence. You have to be calm, but not still-water calm. You have to project confidence that you’re going to be able to see this through successfully, with a minimum amount of hurt to the company, but also to all of... View Details

Keywords: by John A. Quelch; Health

03 Jan 2023
What Do You Think?

How Would the Leadership Style of Girl Scouts' Frances Hesselbein Fare Today?

the Food and Drug Administration issued no warnings. Hesselbein expressed her confidence that the American public would not let that stop cookie sales. They eventually rebounded. Recognizing Jack Welch’s achievements, most responses to... View Details

Keywords: Re: James L. Heskett

05 Jun 2009
What Do You Think?

What Does Slower Economic Growth Really Mean?

bad . Quantitative metrics serve as best indicators when they are based on qualitative platforms." Along this line, Ken Ackerman reminded us that "Growth is a product of confidence we spend too little time measuring the mood of... View Details

Keywords: by Jim Heskett; Financial Services; Construction; Real Estate

02 Oct 2006
Research & Ideas

Negotiating in Three Dimensions

Tactics, deal design, and set-up are three crucial components of the most effective negotiations. Yet many negotiators focus only on the tactical part, running the risk of undermining their own best interests. How can you negotiate more skillfully and View Details

Keywords: by Martha Lagace

12 Oct 1999
Research & Ideas

Porter’s Perspective: Competing in the Global Economy

true cluster in Costa Rica will take decades to complete, but I'm confident that it will be sustainable because the country offers some unique qualities that are a source of competitive advantage — among them, the highest computer usage... View Details

Keywords: Re: Michael E. Porter

25 Mar 2015
HBS Case

Tate’s Digital Makeover Transforms the Traditional Museum

Avery, it is essential for organizations diving into digital not to give in to the temptation to farm out blogging and social media to outside companies. "You have to be confident that whoever is speaking on behalf of the institution... View Details

Keywords: by Michael Blanding; Education

31 Jan 2007
HBS Case

When Good Teams Go Bad

win." Chemistry seems to be the difference between Coach P's more talented varsity boat and his upstart JVs. Embarrassing losses to the JVs have the varsity crew members dispirited and complaining about one another. Confidence is... View Details

Keywords: by Garry Emmons

26 Nov 2001
Research & Ideas

How Toyota Turns Workers Into Problem Solvers

from Toyota can confidently distribute a tremendous amount of responsibility to the people who actually do the work, from the most senior, expeirenced member of the organization to the most junior. This is accomplished because of the... View Details

Keywords: by Sarah Jane Johnston; Manufacturing; Transportation; Auto

06 Nov 2008
Op-Ed

Selling Out The American Dream

zero. Consumer confidence has plummeted with the value of 401(k) plans and retirement nest eggs. Retail sales fell 1.2 percent in September, double the expected decline. Car sales are at a fifteen-year low. And credit card defaults look... View Details

Keywords: by John Quelch

Teaching Interest

MBA Elective Curriculum-- Competing Through Business Models

By: Ramon Casadesus-Masanell

The words “business model” are inescapable in our daily fare of business news. These two ubiquitous words seemed to effortlessly rise up to prominence during the dot-com boom of the late 1990s. When businesspeople, journalists, academics, and other... View Details

Keywords: Business Model; Strategy; Competitive Strategy

January 2016
Case

Haiti Hope: Innovating the Mango Value Chain

By: Amy C. Edmondson and Jean-François Harvey

This case study examines a market-based approach to economic development through the eyes of NGO TechnoServe's project manager, implementing a US$9.5 million five-year public-private partnership between Coca-Cola, IDB, and USAID. The case ends at the beginning of the... View Details

Citation

Educators

Purchase

27 Feb 2017
Research & Ideas

Reputation is Vital to Survival in Turbulent Markets

Gran a y Montero (the oldest and largest construction company in Peru) We propose reputation can be an antecedent that allows firms to engage in change. We suggest that reputation, at its core, provides stability; maintaining a favorable reputation engenders... View Details