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  • Web

HBS - Financials | Supplemental Financial Information

since its creation has been remarkable, spurred by the demand for a high-quality online business education as a tool for career and personal advancement. Expanding its course portfolio with timely new offerings, HBS Online launched Strategy Execution, a course View Details
  • 20 Oct 2010
  • Op-Ed

Export Competitiveness: Reversing the Logic

productivity, i.e. artificially low exchange rates, export subsidies, etc., might have that effect if compensating changes in other prices, for example relative wages, do not occur. Competitiveness strategies are highly country-specific,... View Details
Keywords: by Christian Ketels
  • 23 Apr 2018
  • Research & Ideas

Sponsorship Programs Could Actually Widen the Gender Gap

FabioFilzi Key aspects of corporate sponsorship programs, while designed to advance women’s careers, may end up widening the gender gap rather than narrowing it, according to new experimental research. “We’re not trying to say that... View Details
Keywords: by Carmen Nobel
  • 28 Aug 2012
  • First Look

First Look: August 28

issues of econometric and scientific uncertainty. As a result, the basis for the broader legitimacy of the WTO is shifting from questions of representation that have long drawn attention to epistemic issues, especially concerning the View Details
Keywords: Sean Silverthorne
  • 18 Jul 2011
  • Research & Ideas

Looking in the Mirror: Questions Every Leader Must Ask

describes various approaches for giving and receiving feedback. In particular, it offers various techniques that should be implemented in advance of the year-end review, which typically arrives too late for professionals to make changes that would improve their View Details
Keywords: by Carmen Nobel
  • September 2017 (Revised March 2018)
  • Case

Chai Point: Disrupting Chai

By: Shikhar Ghosh, Ramana Nanda and Rachna Tahilyani
Chai Point is India’s largest organized chai retailer. It has missed its target for retail store openings by approximately 25%, goals that are very important to its investors who are also board members. However, it has developed an exciting new internet-based tea... View Details
Keywords: Strategy; Venture Capital; Stock; Business Model; Mobile Technology; Technological Innovation; Marketing; Marketing Strategy; Internet and the Web; Mobile and Wireless Technology; Food; Selection and Staffing; Employee Stock Ownership Plan; Resignation and Termination; Compensation and Benefits; Resource Allocation; Product Positioning; Distribution Channels; Product Design; Supply Chain; Governing and Advisory Boards; Food and Beverage Industry; Retail Industry; Asia; India; Karnataka; Bangalore
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  • Web

HBS - Financials | Supplemental Financial Information

and participation. The group welcomed 12,722 participants across 179 programs, comprising 132 in-person programs, 28 hybrid programs, and 19 fully virtual programs. A combined 92 Focused and Comprehensive Leadership Programs were designed... View Details
  • 12 Nov 2021
  • News

Alumni Business Leaders on Confronting the Climate Change Challenge

global and a series of regional B Climate Collectives designed to support businesses to share what they are learning on topics such as how to move to a regenerative business model. How might you explore ways to reimagine your business... View Details
  • September 2020
  • Case

Uber at a Crossroads (2017)

By: Ramon Casadesus-Masanell and Karen Elterman
This case describes the history of Uber, its business model—including the ways it differed from that of the traditional taxi industry—and its competition with Lyft. The case is set in 2017, a year in which Uber was plagued by even more scandals than usual, though its... View Details
Keywords: Business Startups; Business Model; Customer Satisfaction; Fairness; Values and Beliefs; Price; Profit; Revenue; Investment; Government Legislation; Business History; Compensation and Benefits; Resignation and Termination; Employment; Wages; Lawfulness; Leadership Style; Leading Change; Management Style; Market Entry and Exit; Digital Platforms; Product Design; Organizational Culture; Problems and Challenges; Attitudes; Strategy; Competitive Strategy; Expansion; Transportation Networks; Mobile and Wireless Technology; Valuation; Transportation Industry; Technology Industry; United States
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  • January 2021 (Revised April 2022)
  • Case

Best Buy's Corie Barry: Confronting the COVID-19 Pandemic

By: William W. George and Amram Migdal
This case examines the leadership of Corie Barry, the new CEO of Best Buy, with a focus on actions the company took in 2020 to adapt to the COVID-19 pandemic. The case includes a history of Best Buy’s strategy and leadership, including the transitions between the... View Details
Keywords: COVID-19 Pandemic; Change; Disruption; Volatility; Communication; Competency and Skills; Customers; Decision Making; Ethics; Fairness; Moral Sensibility; Values and Beliefs; Finance; Cash Flow; Financial Condition; Financial Liquidity; Goods and Commodities; Corporate Governance; Health Pandemics; Human Resources; Executive Compensation; Employees; Employee Relationship Management; Resignation and Termination; Retention; Selection and Staffing; Innovation and Invention; Jobs and Positions; Job Cuts and Outsourcing; Job Design and Levels; Job Interviews; Job Offer; Labor; Employment; Human Capital; Working Conditions; Law; Leadership; Leadership Development; Leadership Style; Management; Business or Company Management; Crisis Management; Growth and Development Strategy; Management Practices and Processes; Management Style; Management Succession; Management Systems; Management Teams; Risk Management; Operations; Distribution; Order Taking and Fulfillment; Logistics; Service Delivery; Service Operations; Supply Chain; Organizations; Corporate Social Responsibility and Impact; Organizational Change and Adaptation; Outcome or Result; Personal Development and Career; Retirement; Work-Life Balance; Planning; Strategic Planning; Problems and Challenges; Relationships; Business and Community Relations; Labor and Management Relations; Risk and Uncertainty; Safety; Science; Strategy; Retail Industry; North and Central America; United States; Minnesota
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  • 14 Jul 2020
  • Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

As economies reopen after forced shutdowns caused by COVID-19, managers around the world are faced with a dual challenge: keep the workforce safe while preserving business viability in an evolving and volatile market. How should businesses start to View Details
Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa
  • 03 May 2010
  • Research & Ideas

What Is the Future of MBA Education?

I am also looking at how incentive systems can be designed to promote long-run performance. Excerpt From rethinking The Mba: Business Education At A Crossroads By Srikant M. Datar, David A. Garvin, and Patrick G. Cullen Voices from the... View Details
Keywords: by Martha Lagace; Education
  • 11 Jul 2012
  • Research & Ideas

The Future of Boards

MacIver, and Back to the Drawing Board: Designing Corporate Boards for a Complex World, with Colin B. Carter. (Read an excerpt from The Future of Boards.) Julia Hanna: You've been studying board dynamics since the 1980s. What is a trend... View Details
Keywords: by Julia Hanna
  • 09 Jul 2013
  • Research & Ideas

Catching Up With Boards--Jay Lorsch

"the top 200 chief executives at public companies with at least $1 billion in revenue got a big pay raise over last year," with a median 2012 compensation package of $15.1 million, up 16 percent from 2011. What's going on here?... View Details
Keywords: by Jim Aisner
  • 30 Oct 2005
  • Research & Ideas

Tuning Jobs to Fit Your Company

In a recent Harvard Business Review article, professor Robert Simons wrote about how organizations can design jobs for maximum performance. In this excerpt, Simons discusses what he terms the four basic "spans" of a job—control,... View Details
Keywords: by Robert Simons
  • 22 Mar 2017
  • Research & Ideas

What's the Ideal Frequency for a Sales Quota?

from a Field Experiment, authored by Harvard Business School marketing professors Doug J. Chung and Das Narayandas. “With so many people and resources at stake, the design of the sales force compensation... View Details
Keywords: by Carmen Nobel
  • August 2005 (Revised March 2006)
  • Case

Moneyball (A): What Are You Paying For?

By: Frances X. Frei, Dennis Campbell and Eliot Sherman
Explores the contextual elements of Major League Baseball and presents data to allow for an analytic examination of alleged market inefficiencies within the sport. View Details
Keywords: Market Design; Performance; Sports; Compensation and Benefits; Sports Industry; United States
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  • Web

Global Opportunity Fellowship GO: ASIA - Alumni

students from countries on the United States Treasury Department's Office of Foreign Assets Control (OFAC) Sanctions ; or to individuals identified by name, or related to or connected with anyone on the Specially Designated Nationals List... View Details
  • 14 Oct 2008
  • Research & Ideas

Should You Bring Advertising Expertise In-House?

advertiser operate an in-house agency that produces a specific set of services at a lower cost than the compensation required to retain an outside agency? In addition, there are transaction costs. How do the costs of planning, adapting,... View Details
Keywords: by Sarah Jane Gilbert; Advertising
  • 14 Nov 2007
  • Research & Ideas

Growing CEOs from the Inside

them a lame duck. At worst, they may want to avoid leaving. So a board member might ask, "Don't you think we should discuss succession? You might get hit by a truck." And the CEO will say, "I have a successor in mind, and I've told John [the chair of the... View Details
Keywords: by Sean Silverthorne; Employment