Communication Complexity - Publications - Faculty & Research

September 2012 (Revised May 2015)
Case

Philips-Visicu

By: Regina E. Herzlinger, Natalie Kindred and Sara M. McKinley

Would the advent of global payment models and ACOs create sufficient demand for a telemedicine offering covering the care continuum, from hospitals to the home? This was the decision facing Royal Philips Electronics (Philips), the Netherlands-based producer of... View Details

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Meagan Hill

communities are complex and very different from each other. I have a lot to learn; I plan on spending the next few years learning by doing pro-bono consulting work." View Details

Keywords: Financial Services

14 Jan 2019
Op-Ed

These 4 CEOs Created a New Standard of Leadership

contribute to society in meaningful ways, not just profit from it. They believed that organization had to benefit all stakeholders: their customers, employees, shareholders, and communities and that this approach would result in sustained... View Details

Keywords: by Bill George; Health; Banking; Food & Beverage; Consumer Products

09 Jul 2020
Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

insights and practices as pandemic recovery plans are developed. Consider these five elements of organizational decision-making: information gathering; strategy; combining long-term thinking with short-term actions; clear communication... View Details

Keywords: by Boris Groysberg and Sarah Abbott

Web

Course Overview - Institute For Strategy And Competitiveness

distinctive challenges facing first-time chief executives in large, complex enterprises. The focus of the workshop is on defining an agenda as CEO, and preparing for the most challenging issues that a new CEO is likely to face.... View Details

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Financial Accounting Online Course | HBS Online

the business aspect of their problems. Gaurang Manjrekar Technology Consultant Gain confidence in your ability to understand financial statements and communicate financial results. My job is project-based, and I'm currently leading the... View Details

26 Oct 2021
Research & Ideas

What Companies Want Most in a CEO: A Good Listener

skills who can: actively listen to others; empathize genuinely with others’ experiences; persuade people to work toward a common goal; and communicate clearly—or, as Sadun puts it, “touch the chords of listeners.” Top executives who... View Details

Keywords: by Jay Fitzgerald

29 Jan 2018
Book

How 'Teaming' Saved 33 Lives in the Chilean Mining Disaster

family members, emergency response teams, rescue workers, and reporters poured into the vicinity. Meanwhile, the Chilean mining community dispatched experts, drilling machines, and bulldozers. At the request of President Pinera, Codelco,... View Details

Keywords: by Amy C. Edmondson; Mining

06 Mar 2006
Research & Ideas

Four Strategies for Making Concessions

that the cost estimates are accurate (and perhaps conservative) given the complexity of the project and the short deadline. If the project manager is willing to make a concession, she might say: "This isn't easy for us, but we've... View Details

Keywords: by Deepak Malhotra

Web

Events - Health Care

CEO, ARCHANGELS Dr. Pippa Shulman, Chief Strategy Officer and Chief Medical Officer, Medically Home Moderator: Marcus Osborne, MBA 2007, previously CEO, RightMove Download to Calendar May 30 30 May 2025 Harvard University Open to the Harvard View Details

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Business for Social Impact | Social Enterprise | Harvard Business School

markets to create both economic and social value. Publications Techint: Strategic Choices for Community Impact By: Lauren Cohen, Virak Prum, Kenneth Charman, Pedro Levindo and Mariana Cal April 2025 | Faculty Research In early 2024 Erika... View Details

08 Jun 2010
First Look

First Look: June 8

We conclude by showing that spinoffs may be a particularly complex setting for analysts to evaluate relative to other forms of corporate restructuring, such as IPOs, mergers, or bankruptcies, providing one potential explanation for our... View Details

Keywords: Martha Lagace

30 Mar 2003
Research & Ideas

The Future of IT Consulting

in sorting out action plans for their various lines of business. By the end of the decade, more than 60 percent of the computer communications will be computer-to-computer.— Nolan and Bennigson Newness and View Details

Keywords: by Sarah Jane Johnston; Consulting

15 Dec 2023
News

The Musts of 2023

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. At fall reunions, we set up shop on campus and asked alumni about what media moved them this year. What changed their minds or their hearts. And their answers ran... View Details

01 Jun 2024
News

Quantum Leap

today’s fastest digital supercomputers years to complete. Quantum computers will be able to carry out complex financial chores like pricing derivatives and optimizing portfolios in the blink of an eye. They will crack even the strongest... View Details

Keywords: Alexander Gelfand; photographed by Chris Sorensen; quantum computing; innovation; leadership; Computer and Electronic Product Manufacturing; Manufacturing

09 Jun 2022
Blog Post

The MBA Class of 2022 Looks Back

following all guidelines, we were able to celebrate Diwali as a section. It was the first time that I felt a sense of community and the first time that I realized that the people surrounding me were going to be in my life for the rest of... View Details

09 Nov 2010
First Look

First Look: November 9, 2010

excel in small firms, where they can set a goal and then empower others to work toward it. Navy and Air Force officers, who operate expensive, complex systems, such as submarines and aircraft carriers, are trained to follow processes to... View Details

Keywords: Sean Silverthorne

Web

For Organizations | Social Enterprise | Harvard Business School

Organizations and professionals from around the world participate in our Executive Education programs, access our research publications, and interact with our students and alumni through field-based projects, recruitment activities, and View Details

06 Oct 2010
Research & Ideas

John Kotter: Four Ways to Kill a Good Idea

fear mongering and all the other attack strategies (more on that soon). Delay There are questions and concerns that can kill a good proposal simply by creating a deadly delay. They so slow the communication and discussion of a plan that... View Details

Keywords: by John Kotter & Lorne A. Whitehead

14 Sep 2021
Blog Post

Top 5 Myths About HBS

supportive this community is. This is probably one of the safest, most supporting communities I've ever existed in. There are a lot of different things that help to facilitate collaboration. Academically,... View Details

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