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- Faculty Publications (148)
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- All HBS Web (704)
- Faculty Publications (148)
- 10 Oct 2011
- Research & Ideas
Retailing Revolution: Category Killers on the Brink
declined or held flat, and return on invested capital (ROIC) has suffered dramatically. This decline in ROIC has been exacerbated by the significant growth in store square footage before the recession. Retail store count exploded through... View Details
- March 2016 (Revised May 2018)
- Case
ASOS PLC
By: John R. Wells and Gabriel Ellsworth
Launched in 2000, ASOS was one of the world’s largest online fashion specialists in 2018. Focusing on young consumers aged 16–25 years, the company offered over 85,000 items on its websites, many times more than the largest fashion stores, and added several thousand... View Details
Keywords: ASOS; AsSeenOnScreen; Online Fashion; Online Apparel; Nick Beighton; Nick Robertson; E-commerce; E-Commerce Strategy; Online Retail; Multichannel Retailing; Omnichannel; Social Media; Marketplaces; Shipping; Advertising; Digital Marketing; Business Growth and Maturation; Business Model; Business Startups; For-Profit Firms; Customer Focus and Relationships; Age; Gender; Currency Exchange Rate; Profit; Revenue; Geography; Geographic Scope; Global Range; Global Strategy; Globalized Firms and Management; Globalized Markets and Industries; Business History; Selection and Staffing; Journals and Magazines; Human Capital; Business or Company Management; Crisis Management; Goals and Objectives; Growth and Development; Growth and Development Strategy; Growth Management; Management Succession; Brands and Branding; Marketing Channels; Marketing Communications; Marketing Strategy; Product Positioning; Social Marketing; Media; Distribution; Distribution Channels; Order Taking and Fulfillment; Infrastructure; Logistics; Public Ownership; Problems and Challenges; Strategy; Adaptation; Business Strategy; Competition; Competitive Strategy; Corporate Strategy; Expansion; Vertical Integration; Segmentation; Internet and the Web; Mobile and Wireless Technology; Apparel and Accessories Industry; Fashion Industry; Retail Industry; United Kingdom; England; London
Wells, John R., and Gabriel Ellsworth. "ASOS PLC." Harvard Business School Case 716-449, March 2016. (Revised May 2018.)
- 15 Oct 2007
- Research & Ideas
Businesses Beware: The World Is Not Flat
But when I began to research a broader range of measures including investment, phone calls, tourism, and immigration, I found that, surprisingly, the average extent of globalization is only 10 percent. For example, for every dollar of View Details
Keywords: by Martha Lagace
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
proactive effort to be as effective and clear as possible in their communication to both internal and external stakeholders. Importantly, a vast majority of the initiatives that companies in our sample are implementing do not require large View Details
- January 2021 (Revised April 2022)
- Case
Best Buy's Corie Barry: Confronting the COVID-19 Pandemic
By: William W. George and Amram Migdal
This case examines the leadership of Corie Barry, the new CEO of Best Buy, with a focus on actions the company took in 2020 to adapt to the COVID-19 pandemic. The case includes a history of Best Buy’s strategy and leadership, including the transitions between the... View Details
Keywords: COVID-19 Pandemic; Change; Disruption; Volatility; Communication; Competency and Skills; Customers; Decision Making; Ethics; Fairness; Moral Sensibility; Values and Beliefs; Finance; Cash Flow; Financial Condition; Financial Liquidity; Goods and Commodities; Corporate Governance; Health Pandemics; Human Resources; Executive Compensation; Employees; Employee Relationship Management; Resignation and Termination; Retention; Selection and Staffing; Innovation and Invention; Jobs and Positions; Job Cuts and Outsourcing; Job Design and Levels; Job Interviews; Job Offer; Labor; Employment; Human Capital; Working Conditions; Law; Leadership; Leadership Development; Leadership Style; Management; Business or Company Management; Crisis Management; Growth and Development Strategy; Management Practices and Processes; Management Style; Management Succession; Management Systems; Management Teams; Risk Management; Operations; Distribution; Order Taking and Fulfillment; Logistics; Service Delivery; Service Operations; Supply Chain; Organizations; Corporate Social Responsibility and Impact; Organizational Change and Adaptation; Outcome or Result; Personal Development and Career; Retirement; Work-Life Balance; Planning; Strategic Planning; Problems and Challenges; Relationships; Business and Community Relations; Labor and Management Relations; Risk and Uncertainty; Safety; Science; Strategy; Retail Industry; North and Central America; United States; Minnesota
George, William W., and Amram Migdal. "Best Buy's Corie Barry: Confronting the COVID-19 Pandemic." Harvard Business School Case 321-073, January 2021. (Revised April 2022.)
- Career Coach
Megan Gardner
capital led by Kleiner Perkins Caufield & Byer, expanded the company to 28 different cities with 350+ employees and contractors while growing the online member base to over a million people. She worked with top retailers like Target,... View Details
- 01 Jun 2020
- What Do You Think?
Will Challenged Amazon Tweak Its Retail Model Post-Pandemic?
product offerings, start treating the third party suppliers like partners, and invest in local distribution centers.” Other concerns included those associated with changing customer shopping habits, the use of new technologies, and... View Details
- 12 Mar 2018
- Op-Ed
Op-Ed: Why BlackRock CEO Larry Fink Is Not a Socialist
pressures to distribute earnings, and, in the process, sacrifice investments in employee development, innovation, and capital expenditures that are necessary for long-term growth.” The great long-term value... View Details
- 22 Jan 2001
- Research & Ideas
Control Your Inventory in a World of Lean Retailing
capital and risk. But the trade-off is that the manufacturer frequently runs short on its medium and especially its high-variability items. That means lost sales and maybe a canceled contract with a prized customer. In the third test, the... View Details
- 04 Sep 2019
- News
Research Brief: Ending the Legacy of Poverty
send their children to private schools, as well as providing enrichment activities such as music lessons or summer camps. As parents, they have more time to spend with their children, particularly when they are very young, and in the process pass along soft skills.... View Details
- February 2014 (Revised March 2022)
- Case
School Specialty, Inc.
By: Stuart C. Gilson and Kristin Mugford
Set in 2013, School Specialty was a financially troubled supplier of educational products to primary and secondary schools in the United States. The company planned to file Chapter 11 in order to address its excessive debt load, but needed to arrange... View Details
Keywords: School Specialty; Bankruptcy; Section 363; Financing; Chapter 11; Capital Structure; Financing and Loans; Insolvency and Bankruptcy; Distribution Industry; Distribution Industry; United States
Gilson, Stuart C., and Kristin Mugford. "School Specialty, Inc." Harvard Business School Case 214-084, February 2014. (Revised March 2022.)
- 03 Mar 2008
- Research & Ideas
Marketing Your Way Through a Recession
advertising should stress superior price performance, not corporate image. When economic hard times loom, we tend to retreat to our village. 5. Support distributors. In uncertain times, no one wants to tie up working capital in excess... View Details
Keywords: by John Quelch
- 12 Jan 2004
- What Do You Think?
How Should We Think About the Exportation of Jobs?
"In India, we are creating two different societies with a large disparity in income as well as access to knowledge and information." In large part, the comments seemed to reflect reactions to both differences in the fluidity of markets for View Details
Keywords: by James Heskett
- 29 Apr 2021
- News
Equal Partner
Photo courtesy Pialy Aditya Photo courtesy Pialy Aditya A couple of years ago, Pialy Aditya (MBA 2005) got an unexpected inquiry from a venture capital firm: Would she be interested in being a partner? Though she wasn’t looking for a new... View Details
- 01 Jun 2023
- News
Righting the Ship
When Ross Stuckey (PLDA 21, 2016) joined the headquarters of the NAVSEA Warfare Centers as their capital improvement program (CIP) manager in 2016, he was charged with leading divisional managers at each of the NAVSEA WC’s 10... View Details
Keywords: Maureen Harmon
- 01 Sep 2015
- News
An Unconventional Suggestion
that American citizens, companies, and communities will fail to capitalize on this historic opportunity because of misunderstanding and distrust.” Alumni may view a recording of Professor Michael Porter’s recent Trending@HBS webinar talk... View Details
- 01 Sep 2006
- News
Faculty Books
Transforming Your Go-to-Market Strategy by V. Kasturi Rangan with Marie Bell (HBS Press) Most distribution channels are outdated and unwieldy, serving neither customers nor channel partners adequately. This book shows how members of View Details
- 01 Jun 2001
- News
But It's All Right Now (In Fact, It's a Gas)
somehow revive the dormant business, stated a front-page article in the Wall Street Journal (March 13, 2001). Seeking a new source of supply, Shearer eventually settled on Trinidad and Tobago, better known as the calypso capital of the... View Details
Bernard A. Edison
apparel through outlets including J. Riggings and Jeans West. Edison centered his outlets in suburban malls to capitalize on the growth of this distribution channel in the 70’s and 80’s. View Details
Keywords: Retail
- 02 Dec 2018
- News
An Investor’s Guide to Climate Change: Risks and Opportunities
sustainability at Citigroup; Michael Ellis (MBA 2008), managing director of Inherent Group; Claire Broido Johnson (MBA 2002), president of CBJ Energy; and Jackson Lehr (MBA 2007), director of distributed energy ventures at National Grid.... View Details