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Publications

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  • All HBS Web  (1,014)
    • People  (3)
    • News  (368)
    • Research  (457)
    • Multimedia  (6)
  • Faculty Publications  (155)

Show Results For

  • All HBS Web  (1,014)
    • People  (3)
    • News  (368)
    • Research  (457)
    • Multimedia  (6)
  • Faculty Publications  (155)
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  • 06 Nov 2012
  • First Look

First Look: November 6

foreign-born financial specialists-immigrants-solved the fiscal crisis and set the United States on a path to long-term economic success. Pulitzer Prize-winning author Thomas K. McCraw analyzes the skills and worldliness of Alexander... View Details
Keywords: Sean Silverthorne
  • 03 Oct 2017
  • First Look

First Look at Research and Ideas, October 3, 2017

Reenen Abstract—We investigate the link between hospital performance and managerial education by collecting a large database of management practices and skills in hospitals across nine countries. We find that hospitals that are closer to... View Details
Keywords: by Sean Silverthorne
  • 20 Jan 2017
  • Research & Ideas

Here’s How Businessman Trump Is Likely to Approach the Presidency

leadership style to “drain the swamp” of the Washington bureaucracy and deliver results for the American people. The United States is not a company, of course, and its citizens are not employees, but voters still were drawn to his promises of a fresh approach to... View Details
Keywords: by Christina Pazzanese
  • 03 Feb 2016
  • Research & Ideas

The State of Customer Service Leadership

and desires of customers, employees, and investors sets them apart from the bulk of competitors that routinely emphasize one constituency to the detriment of others. Aisner: What are some of the skills that great service leaders must... View Details
Keywords: by Jim Aisner; Retail
  • 26 Nov 2013
  • First Look

First Look: November 26

workforce is not a quick fix to control costs or improve the quality of care. A poorly planned redesign can even result in increased costs and decreased quality. Changes in skill mix and role definitions should be preceded by a detailed... View Details
Keywords: Sean Silverthorne
  • 25 Sep 2017
  • Research & Ideas

Why Politics is Failing America, and What Business Can Do To Help

According to a new Harvard Business School report from Michael E. Porter, the Bishop William Lawrence University Professor, and co-author Katherine Gehl, a former CEO and political activist, Washington’s proverbial “swamp” isn’t a set of... View Details
Keywords: by Christina Pazzanese, Harvard Gazette
  • 08 Nov 2016
  • First Look

November 8, 2016

because Patagonia was a private company. The Tompkins dual strategy of exit from business and application of entrepreneurial skills to conservation resulted in large environmental gains, including sequestering and storing an estimated 80... View Details
Keywords: Sean Silverthorne
  • 04 Jul 2005
  • Research & Ideas

Should You Outsource Your Marketing?

benefit considerably by outsourcing, for example, analytical functions to qualified suppliers if those skills are lacking in-house. But some aspects of marketing are less amenable to outsourcing—those that directly drive marketing... View Details
Keywords: by Poping Lin
  • 26 Jul 2004
  • Research & Ideas

A Better Way to Negotiate: Backward

negotiations with a potential acquirer's CEO. Instead, we researched who the CEO would turn to regarding acquisitions. Of course, his CFO would be pivotal. Continuing to map backward, we turned up an analyst in the finance department whom... View Details
Keywords: by James K. Sebenius
  • 29 Oct 2018
  • Research & Ideas

Hunting for a Hot Job in High Tech? Try 'Digitization Economist'

to the researchers, successful digital economists share three broad skill sets: the ability to assess and interpret empirical relationships and work with data; the ability to understand and design markets and incentives, taking into... View Details
Keywords: by Roberta Holland; Technology; Education
  • 04 Sep 2012
  • Research & Ideas

Book Excerpt: Indispensable: When Leaders Really Matter

describing how individual Athenian leaders, particularly Pericles, played a crucial factor in the course of the Peloponnesian War, as their varying skills and preferences led directly to Athenian victories and defeats. Many, many have... View Details
  • 21 Nov 2012
  • Research & Ideas

What Health Care Managers Need to Know--and How to Teach Them

digital platform, and the increased fiscal pressures created by the worldwide economic crisis. Unfortunately, the educational programs for future health care leaders fail to provide many of the needed skills, according to a survey of CEOs... View Details
Keywords: by Paul Guttry; Health; Education
  • 25 Nov 2008
  • First Look

First Look: November 25, 2008

unique panel dataset on firm hierarchies (1986-1999) of large U.S. firms and find that increasing competition leads firms to become flatter, i.e., (i) reduce the number of positions between the CEO and division managers (DM), (ii)... View Details
Keywords: Martha Lagace
  • 12 Apr 2016
  • First Look

April 12, 2016

member to discover how and whether his employees can speed up cleaning, checking, restocking, and refueling. Expert commentary comes from Atilla Korkmazoglu, president of ground handling and cargo operations at Celebi Aviation Holding, and Vikram Oberoi, managing... View Details
Keywords: Sean Silverthorne
  • 17 Dec 2001
  • Research & Ideas

Becoming the Next Real Estate Mogul

the firm's people was the most fulfilling of all. You need to know how to work with people, and that skill is largely experiential and driven by personality.—Kevin McCall Peter Palandjian (HBS MBA '93), chairman and View Details
Keywords: by Julia Hanna; Construction; Real Estate
  • 28 Oct 2014
  • First Look

First Look: October 28

resources, but that some children fail to follow that norm in the actual game. The gap between norm and behavior was correlated with self-regulation skills on a parent-report individual differences measure. Specifically, we show that... View Details
Keywords: Carmen Nobel
  • 13 Oct 2003
  • Research & Ideas

How to Pick Managers for Disruptive Growth

We suspect that the mistakes happen when firms choose managers at any level—from CEO to business unit head to project manager—based on what we call "right stuff" thinking, borrowing the term from Tom Wolfe's famous book and the... View Details
Keywords: by Michael Raynor
  • 06 Mar 2007
  • First Look

First Look: March 6, 2007

"platform") around the rapidly expanding online video industry. Simultaneously, CEO Jeremy Allaire was completing a major funding round that would enable the company to make strategic investments in some or all of several... View Details
Keywords: Martha Lagace
  • 07 Apr 2003
  • Research & Ideas

Three Steps for Crisis Prevention

leaders remain oblivious to an emerging threat or problem—a lack of attention that can plague even the most skilled executives. After European Commission regulators refused to approve General Electric's $42 billion acquisition of... View Details
Keywords: by Michael D. Watkins & Max H. Bazerman
  • 27 Mar 2012
  • First Look

First Look: March 27

raises aggregate productivity through two channels: (1) trust facilitates reallocation between firms by allowing more efficient firms to grow as CEOs can decentralize more decisions and (2) trust complements the adoption of new... View Details
Keywords: Carmen Nobel
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