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- All HBS Web (646)
- Faculty Publications (90)
- 06 Aug 2018
- Research & Ideas
Supersmart Manufacturing Tools are Lowering Prices on TVs, Bulbs, and Solar Panels
knowledge, is now being embedded into the tools and building blocks used to make products? Willy Shih: Knowledge is one of the core resources in a company, and translating that knowledge into processes that produce products and services... View Details
- 01 Mar 2012
- News
Robots to the Rescue
Mountz Photo courtesy Kiva Systems Kiva's robots in action Main article: Where Innovation Rules In the News: Boston Globe: Amazon Buys Kiva for $775M Those who know Mick Mountz (MBA 1996) well were not overly surprised when he started a... View Details
- 11 Jul 2006
- First Look
First Look: July 11, 2006
the following century. Firms employed marketing and marketing strategies to diffuse products and brands internationally despite business, economic, and cultural obstacles to globalization. The process was difficult and complex. The... View Details
Keywords: Sean Silverthorne
- 10 Jul 2000
- Research & Ideas
IT Links for Boundaryless Companies
That includes, especially, an understanding of the open standards process through which the Internet was built, with engineers stacking one set of open protocols on top of another from the physical—how you plug the wires together—through... View Details
Keywords: by Kenneth Liss
- 12 Jul 2006
- Research & Ideas
Competition the Cure for Healthcare
finally, the right question became, why is competition failing? And that led us to the distinction between zero-sum competition and positive-sum competition, and the central importance of value. Q: Why isn't high quality, value-driven healthcare more expensive? A:... View Details
- 25 Oct 2017
- Research & Ideas
Will Machine Learning Make You a Better Manager?
that enable them to predict new patterns for the future. ”We are in a new industrial revolution led by algorithms” We have all seen the process in action, whether it’s Amazon telling us we “may also like” to View Details
- 21 Mar 2004
- Research & Ideas
Loyalty: Don’t Give Away the Store
Frequent shopping programs that reward customers with discounts or other perks are commonplace in grocery stores, but many are not as effective in influencing buying behavior as they could be, argues HBS professor Rajiv Lal. "The... View Details
- 29 Dec 2014
- Research & Ideas
Most Popular Articles and Research Papers of 2014
How Grocery Bags Manipulate Your Mind People who bring personal shopping bags to the grocery store to help the environment are more likely to buy organic items—but also to treat themselves to ice cream and cookies, according to new... View Details
- 19 Jul 2010
- Research & Ideas
How Mercadona Fixes Retail’s ’Last 10 Yards’ Problem
with a relentless focus on process and product improvement." Employee Investment Is Critical For Mercadona, investment in employees is part and parcel of process and product improvement. In 2008, the... View Details
- 01 Jun 2024
- News
Case Study: Ready for an Upgrade
Illustration by Alvaro Dominguez The Los Angeles–based startup Stell was borne of a pain point almost as old as recorded history itself: paperwork. One of Stell’s cofounders, Malory McLemore (MBA 2022), had landed a job as an engineer at Airbus after earning a... View Details
- 08 Jul 2013
- Research & Ideas
Everything Must Go: A Strategy for Store Liquidation
the birth and midlife phases of business products and ideas," Raman observes. "We don't spend enough time thinking about the death or liquidation of businesses. What drew us to this problem is that death, or the process of... View Details
- 15 Nov 2004
- Research & Ideas
Solving the Health Care Conundrum
have been largely ineffective as they failed to address the root causes of the problems and have dealt instead with micromanaging and inspecting providers and forcing process compliance as opposed to achieving outcomes and results. The... View Details
- 06 Feb 2006
- Research & Ideas
Sorting Out the Patent Craze
example, the current battle over the next-generation format for DVD. Will it be Blu-ray (Sony) or HD DVD (Toshiba)? Without an accepted standard in this case, and one does not appear likely, consumers will be forced to buy one format or... View Details
- 05 May 2003
- What Do You Think?
Is This a Golden Era for Marketing Productivity?
their satisfaction, and influential enough to change others' buying patterns. They are also customers who identify so closely with a product, service, or company that they provide valuable advice concerning product improvements and even... View Details
Keywords: by James Heskett
- 01 Jun 2012
- News
What Industrial Policy?
value iPhones and high-definition TVs, but there is a big difference between them in terms of trade. Homes and health care can’t be exported, while manufactured goods make up about 80 percent of world trade. If Americans want to keep View Details
- 15 Aug 2024
- Blog Post
Navigating the Future of Renewable Energy at Port Esbjerg
rotate them, and the sophistication of the energy generation process were all palpable in this encounter. To see an operational wind turbine early in the trip was great context for many of the subsequent visits that explored individual... View Details
- 12 Jan 2017
- News
Personalizing Women’s Path to Success
serves companies that are trying to attract and retain high-potential diverse talent. The challenge for women, Skeete Tatum says, is not one of motivation, capability, or track record, but rather of not knowing where or how to start the View Details
Keywords: Jill Radsken
- 16 May 2012
- Research & Ideas
Can Decades of Military Overspending be Fixed?
process has a number of built-in, even cultural, aspects that resist change," Fox writes. "These include an irregular and erratic flow of weapons systems appropriations; the very nature of cutting-edge, highly risky research and... View Details
- 12 Aug 2002
- Research & Ideas
‘Let the Buyer Beware’ Doesn’t Protect Investors
recognized as a result of the bubble—have been those of the analysts who worked in the investment banks. The banks employ two kinds of analysts: Those who issue recommendations about individual firms, and those who try to get investors to View Details
Keywords: by D. Quinn Mills
- 19 Sep 2024
- Blog Post
A Day at Royal FloraHolland: The Epicenter of the Global Flower Market
visit to the Royal FloraHolland Flower Market. Image source: the authors. The Buying Process: From Growers to Buyers In the warehouse, every flower cart is assigned to a designated buyer. Warehouse employees, equipped with headsets, play... View Details