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Show Results For
- All HBS Web
(1,519)
- People (4)
- News (492)
- Research (856)
- Multimedia (2)
- Faculty Publications (61)
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- 03 May 2023
- Research & Ideas
Why Confronting Racism in AI 'Creates a Better Future for All of Us'
turns out that the people who created the internet, primarily White men, didn’t classify or tag themselves as anything. This means that when you ask the AI system – which uses information up to the year 2020—to show an image of a white... View Details
Keywords: by Barbara DeLollis
- 29 Aug 2022
- Op-Ed
Income Inequality Is Rising. Are We Even Measuring It Correctly?
these two additional measurements, they may end up with trousers that fit them better. For retailers, the goal is to devise measures that capture the variability in people’s preferences well enough, while minimizing the number of... View Details
- 17 Sep 2012
- Research & Ideas
Blue Skies, Distractions Arise: How Weather Affects Productivity
"Although weather conditions are exogenous and uncontrollable, organizations could assign more clerical work on rainy days than sunny days to tap into the effects of bad weather on productivity, assigning work [on sunny days] that does not require sustained View Details
Keywords: by Carmen Nobel
- 22 Oct 2007
- Research & Ideas
Bringing ‘Lean’ Principles to Service Industries
the more familiar lean technique of value stream mapping (VSM) to identify and decrease wasted time and effort throughout the software development process. Improving From The Bottom Up While most... View Details
- 27 Apr 2021
- Research & Ideas
IPO or M&A? How Venture Capital Shapes a Startup's Future
really paying attention to. It turns out from our research, it matters a lot.” Going beyond the term sheet McDonald, along with Columbia University’s Dan Wang and Emily Cox Pahnke from the University of Washington, examined 71,624 funding... View Details
Keywords: by Rachel Layne
- 22 Jul 2014
- First Look
First Look: July 22
This structure allows bank depositors to remain "sleepy": they do not have to pay attention to transient fluctuations in the mark-to-market value of bank assets. In contrast, shadow banks create safe claims by giving their... View Details
Keywords: Sean Silverthorne
- 25 Jan 2010
- Research & Ideas
A Macroeconomic View of the Current Economy
If they didn't understand it already, executives and corporate managers have learned one huge lesson over the past couple of years: macroeconomics matters. Interest rates. Exchange rates. Trade deficits. The Gross Domestic Product. Inflation. All of these can affect a... View Details
Keywords: by Sean Silverthorne
- 23 Jul 2012
- Research & Ideas
The Power of Conversational Leadership
this approach positively affects a company's bottom line. "In many ways the book is not about communication as much as it is about performance," Groysberg says. "In an economic environment where there is so much uncertainty, the senior... View Details
Keywords: by Carmen Nobel
- 05 Oct 2020
- Book
Want to Be Happier? Make More Free Time
justifying my choices by telling myself what a lot of us tell ourselves: that we’re working hard now so we will have more time to be happy later,” she says. “We all need to make better decisions on the margins, so we don’t wake up one day... View Details
Keywords: by Dina Gerdeman
- 18 Feb 2009
- First Look
First Look: February 18, 2009
process, she brought her boyfriend and his sister into the business to help her, and ended up learning important lessons about mixing family and business. Now looking to raise venture capital, Thiers has just received an email from a... View Details
Keywords: Martha Lagace
- 17 Feb 2022
- Book
When Employees Feel a Sense of Purpose, Companies Succeed
common set of expectations,” one scholarly article observes, “we are ‘under control’ whenever we are in their presence. If we want to be accepted, we try to live up to their expectations.” In companies with strong cultures, norms of... View Details
Keywords: by Ranjay Gulati
- 31 Mar 2011
- Research & Ideas
From SpinPop to SpinBrush: Entrepreneurial Lessons from John Osher
John Osher is one of those casually and spectacularly successful people who make serial entrepreneurship look like a cakewalk. He began racking up wins at an early age—starting and selling both a vintage clothing store and an earring... View Details
- 13 Jan 2015
- First Look
First Look: January 13
Online Sales By: Teixeira, Thales S. Abstract—Consumers have become avid media multitaskers, moving seamlessly between their TVs and digital devices. Shorter TV commercials have reduced both the quantity and quality of consumer attention... View Details
Keywords: Sean Silverthorne
- 30 Jun 2015
- First Look
First Look: June 30, 2015
that sales representatives, who were responsible for a large portfolio of imaging products, were not giving enough attention to Ultrasound. He was wondering if change in the size and compensation structure of the sales force would solve... View Details
Keywords: Carmen Nobel
- 19 Jan 2015
- Research & Ideas
Is Wikipedia More Biased Than Encyclopædia Britannica?
as good as the experts, others show [that] Wikipedia is not accurate at all." Complicating matters, however, many of the topics that we look up in the Britannica—any encyclopedia—aren't factually cut-and-dried. "Most of the topics of... View Details
- 11 Jul 2019
- Sharpening Your Skills
Deconstructing 'Customer Experience'
with customers. Fix This! Why is it so Painful to Buy a New Car? Car-buying sends shivers up the backbones of American consumers, so why hasn’t the industry stepped up to create a better experience? Amazon... View Details
- 11 Aug 2008
- Research & Ideas
Strategy Execution and the Balanced Scorecard
organization with no sense of priorities or impact from process improvements. Consequently, much effort does not show up in tangible results. Companies need a formal process for using strategic objectives to set priorities for where... View Details
Keywords: by Martha Lagace
- 02 Dec 2002
- Research & Ideas
The Secret of How Microsoft Stays on Top
along with it—in essence, defining the way that applications should interact with its preexisting software components. It extended the model to its application business, sharing increasing amounts of code between products like Word and Excel. Over time, as more and... View Details
Keywords: by Sean Silverthorne
- 02 Jun 2020
- Research & Ideas
Coronavirus Careers: Cloud Kitchens Are Now Serving
names—including virtual kitchens, ghost kitchens, shared kitchens, dark kitchens, and shadow kitchens. “A brick-and-mortar restaurant in New York City costs $1 million to $1.5 million to set up, while a cloud kitchen can get up and... View Details
- 08 Oct 2008
- Research & Ideas
Book Excerpt: A Sense of Urgency
took away dozens of a firm's key customers. The crisis could have been anticipated. But because the management believed that only an unexpected burning platform could help push a complacent organization out of its comfort zone, it didn't pay View Details
Keywords: by John P. Kotter