Bottom Up Attention - Publications - Faculty & Research

29 Jul 2002
Research & Ideas

Time Pressure and Creativity: Why Time is Not on Your Side

study; we asked participants to fill it out and send it back by the end of the day. Each team did this through their entire project (or project phase) that we were studying (anywhere from five weeks up to nine months). Of course, the... View Details

Keywords: by Sean Silverthorne; Education; Fine Arts

05 Dec 2016
Research & Ideas

How To Deceive Others With Truthful Statements (It's Called 'Paltering,' And It's Risky)

counterpart says, “Since sales have gone up the last 10 years, I expect them to go up next year.” You are not actively correcting this false belief. If you mislead with paltering, you might say, “Well, as... View Details

Keywords: by Dina Gerdeman

Web

Questioning, Listening & Responding - Christensen Center for Teaching & Learning

class session and encourage students to listen closely to each other. Effective listening goes beyond attention to the content of student contributions: it also includes: What is said and how it tracks with the class discussion and agenda... View Details

04 Jun 2013
First Look

First Look: June 4

looking across products allows one to pick up on things that get lost in discussing a single product. Note that this case often gets used with HBS No. 505-075, "Note on Innovation Diffusion: Rogers' Five Factors," which can be... View Details

Keywords: Sean Silverthorne

07 Jul 2008
Research & Ideas

Innovation Corrupted: How Managers Can Avoid Another Enron

"reserve requirement" to back up supply commitments. Enron had a major advantage over competitors as a middleman between producers and consumers because it operated one of the nation's largest natural gas pipeline networks.... View Details

Keywords: by Martha Lagace; Energy; Utilities

19 Dec 2023
Research & Ideas

15 Podcast Episodes That Grabbed Listeners in 2023

Happiness, artificial intelligence, and climate change were just some of the themes that caught the attention of Harvard Business School podcast listeners in 2023. Here are some of the most-downloaded episodes of the year: Deep Purpose... View Details

Keywords: by Danielle Kost

18 Mar 2013
HBS Case

HBS Cases: LEGO

be combined. Thomke's experience goes back a long way—as a kid growing up in Germany he participated in a LEGO competition. As an adult, though, his interests lie more in the business behind the bricks. "When you've written many... View Details

Keywords: by Maggie Starvish; Entertainment & Recreation

10 Jan 2024
Research & Ideas

Technology and COVID Upended Tipping Norms. Will Consumers Keep Paying?

percent or less for bad service. That was the expectation up until COVID.” However, “post-COVID,” as businesses came back from pandemic-induced lockdowns, consumer behavior shifted. “Consumers started to realize the value of waitstaff... View Details

Keywords: by Anna Lamb, Harvard Gazette

15 Oct 2008
First Look

First Look: October 15, 2008

Accepting this position would be a move back into mainstream media but also a career shift from line positions to a corporate staff role. The case profiles Fili-Krushel's media experiences, and her use of interpersonal influence and negotiation, leading View Details

Keywords: Martha Lagace

12 Apr 2022
Research & Ideas

Swiping Right: How Data Helped This Online Dating Site Make More Matches

tell us what desirability is. If you’re more desirable, the theory is, you should be getting more attention via these messages,” McFowland says. Extremely attractive users might receive 100 messages, whereas middling users might land 50,... View Details

Keywords: by Kara Baskin

Blog

What Can You Do to Foster Gender Equity?

up over half of the college-educated workforce in the United States, for example, they are still vastly underrepresented in corporate leadership ranks. So, why haven't organizations made more progress in promoting women? I worked with a... View Details

06 Jun 2018
Research & Ideas

Cut Salaries or Cut People? The Best Way to Survive a Downturn

could get up to speed quickly elsewhere. The bottom line So is it wise in a downturn to save expenses by slashing commissions? Depends, Stanton says. If the workers leave during down months, then cutting... View Details

Keywords: by Rachel Layne

07 Nov 2023
News

Love and Money

more efficient. And so concierge services like matchmakers or dating coaching or consulting services, they're very expensive. It's a luxury good that you can buy to make it more efficient, so that when you show up for an actual date, you... View Details

01 Sep 2023
News

That Was Then, This Is Now

small, are the most vibrant. They fill and shape my heart, my memories. The brief cheek-to-cheek snuggle with my one-year-old, before nap time steals him away. Strolling with a friend, swathed in the warm spring evening, catching up on... View Details

Keywords: Photographed by Tony Deifell (MBA 2002); edited by Julia Hanna. Above: Heidi Brooks, photographed in 2003 and 2023.; life experience; family; leadership

04 Sep 2001
Research & Ideas

Is Government Just Stupid? How Bad Decisions Are Made

react to each politician's promises: If elected, I will do everything possible to ensure that all Americans will be treated by the doctor of their choice and receive as much medical attention as they require. If elected, I will do... View Details

Keywords: by Max H. Bazerman, Jonathan Baron & Katherine Shonk

Web

Leadership - Faculty & Research

kilometers to the south. As a result of nature's onslaught, three of Daini's four reactors lacked sufficient power to achieve cooldown. To prevent the disaster experienced up north, the site superintendent, Naohiro Masuda, and his team... View Details

05 May 2022
HBS Case

College Degrees: The Job Requirement Companies Seek, but Don't Really Need

who possess not only the hard skills to do technical work, but soft skills, such as communicating and managing, the note asserts. On the flip side, employees who are over-educated for their work tend to leave their positions quickly, creating churn for companies that... View Details

Keywords: by Jay Fitzgerald

12 Feb 2018
Research & Ideas

Customers at the Back of the Line Are Anxious—Can You Keep Them from Leaving?

the UPS Foundation Associate Professor of Service Management in the Technology and Operations Management Unit. “When we are feeling bad, one way we cope is by comparing ourselves to people who are worse off than we are.” Perhaps nowhere... View Details

Keywords: by Michael Blanding; Retail; Service

13 Jul 2010
First Look

First Look: July 13

Publication:Harvard Business Review 88, nos. 7-8 (July-August 2010) An abstract is unavailable at this time. Read the Article: http://hbr.org/2010/07/column-powerlessness-corrupts/ar/1 Are You Ignoring Trends That Could Shake Up Your... View Details