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(4,383)
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Show Results For
- All HBS Web
(4,383)
- People (13)
- News (1,156)
- Research (2,492)
- Events (22)
- Multimedia (44)
- Faculty Publications (1,842)
- May 2019
- Article
Marketplace Lending: A New Banking Paradigm?
By: Boris Vallée and Yao Zeng
Marketplace lending relies on large-scale loan screening by investors, a major deviation from the traditional banking paradigm. Theoretically, participation of sophisticated investors in marketplace lending improves screening outcomes but also creates adverse... View Details
Keywords: Marketplace Lending; Screening; Sophisticated Investors; Adverse Selection; Financing and Loans; Performance; Information
Vallée, Boris, and Yao Zeng. "Marketplace Lending: A New Banking Paradigm?" Review of Financial Studies 32, no. 5 (May 2019): 1939–1982.
- July 1997
- Teaching Note
U.S. Bank of Washington (TN)
By: W. Carl Kester
Teaching Note for (9-292-057). View Details
- October 2021 (Revised December 2021)
- Case
Customer-Centric Design with Artificial Intelligence: Commonwealth Bank
By: Karim R. Lakhani, Yael Grushka-Cockayne, Jin Hyun Paik and Steven Randazzo
As Commonwealth Bank (CommBank) CEO Matt Comyn delivered the full financial year results in August 2021 over videoconference, it took less than two minutes for him to make his first mention of the organization's Customer Engagement Engine (CEE), the AI-driven customer... View Details
Keywords: Artificial Intelligence; Customer-centricity; Banks and Banking; Customer Focus and Relationships; Technological Innovation; Transformation; Organizational Change and Adaptation; Performance; AI and Machine Learning; Financial Services Industry; Australia
Lakhani, Karim R., Yael Grushka-Cockayne, Jin Hyun Paik, and Steven Randazzo. "Customer-Centric Design with Artificial Intelligence: Commonwealth Bank." Harvard Business School Case 622-065, October 2021. (Revised December 2021.)
- 20 Dec 2018
- Cold Call Podcast
Using Fintech to Disrupt Eastern Bank from Within
- August 2003 (Revised June 2005)
- Case
Royal Bank of Scotland, The: Masters of Integration
By: Nitin Nohria and James Weber
Describes the acquisition of Nat West by Royal Bank of Scotland. Describes the strategic rationale for the acquisition and the process by which the integration of the two banks was accomplished. The acquisition is remarkable for how successful it was, given the typical... View Details
Keywords: Mergers and Acquisitions; Integration; Banks and Banking; Success; Banking Industry; Scotland
Nohria, Nitin, and James Weber. "Royal Bank of Scotland, The: Masters of Integration." Harvard Business School Case 404-026, August 2003. (Revised June 2005.)
- March 1974 (Revised June 1996)
- Case
First National City Bank Operating Group (A)
By: Jay W. Lorsch
Growth in the banking field has produced new demands on the "back office." Traditional management practices in check processing and paper handling operations have resulted in ten years of cost increases and quality loss. New manager of the operating group faces an... View Details
Keywords: Change Management; Transition; Banks and Banking; Management Practices and Processes; Managerial Roles; Production; Banking Industry
Lorsch, Jay W. "First National City Bank Operating Group (A)." Harvard Business School Case 474-165, March 1974. (Revised June 1996.)
- Fall 2012
- Article
Foreign Entry and the Mexican Banking System, 1997-2007
By: Stephen Haber and Aldo Musacchio
What is the impact of foreign bank entry on the pricing and availability of credit in developing economies? The Mexican banking system provides a quasi-experiment to address this question because in 1997 the Mexican government radically changed the laws governing the... View Details
Keywords: Banks and Banking; Ownership; Foreign Direct Investment; Laws and Statutes; Developing Countries and Economies; Banking Industry; Mexico
Haber, Stephen, and Aldo Musacchio. "Foreign Entry and the Mexican Banking System, 1997-2007." Economía 13, no. 1 (Fall 2012): 13–37.
- January 1989 (Revised July 1991)
- Case
Bank for International Development, Software Case
By: W. Carl Kester and Timothy A. Luehrman
A hypothetical case in which an assistant treasurer of a supranational bank is asked to determine in which currencies it has been cheaper ex post to borrow. An integral part of the case is a Lotus 1-2-3 worksheet containing monthly data on yen and dollar interest... View Details
Keywords: Decisions; Interest Rates; International Finance; Relationships; Currency; Management Analysis, Tools, and Techniques; Analytics and Data Science; Inflation and Deflation
Kester, W. Carl, and Timothy A. Luehrman. "Bank for International Development, Software Case." Harvard Business School Case 289-034, January 1989. (Revised July 1991.)
- June 2014
- Case
Telenor: Banking Myanmar's Unbanked
By: Tarun Khanna, Elena Corsi, Emilie Billaud and Kristina Maslauskaite
- December 1984
- Case
Inland National Bank (A)
Bartczak, Norman, and Charles M. Williams. "Inland National Bank (A)." Harvard Business School Case 185-081, December 1984.
- November 1980 (Revised March 1984)
- Case
Buffalo Savings Bank (A)
Lovelock, Christopher H. "Buffalo Savings Bank (A)." Harvard Business School Case 581-059, November 1980. (Revised March 1984.)
- April 1977 (Revised July 1977)
- Case
Great Eastern National Bank
Gibson, Cyrus F., and Wm. Earner. "Great Eastern National Bank." Harvard Business School Case 477-092, April 1977. (Revised July 1977.)
- 17 May 2011
- News
From Banking to Baubles
- October 8, 2008
- Article
How to Unfreeze Bank Lending
By: Robert C. Pozen
Pozen, Robert C. "How to Unfreeze Bank Lending." Wall Street Journal (October 8, 2008).
- 15 Jan 2014
- News
Banks Cutting Costs to Get Return on Equity
- 2013
- Working Paper
Bank Failures and Output During the Great Depression
By: Jeffrey Miron and Natalia Rigol
In response to the Financial Crisis of 2008, macroeconomic policymakers employed a range of tools designed to prevent failures of large, complex financial institutions (“banks”). The Treasury and the Fed justified these actions by arguing that bank failures exacerbate... View Details
Miron, Jeffrey, and Natalia Rigol. "Bank Failures and Output During the Great Depression." NBER Working Paper Series, No. 19418, August 2013.
- April 2014
- Article
Can an 'Ethical' Bank Support Guns and Fracking?
By: Christopher Marquis and Juan Almandoz
A case study is presented on business ethics and bank management. The situation facing the president of a community bank established to operate as a green business and to consider ethical issues of bank loans when it is considering an application for a large commercial... View Details
Marquis, Christopher, and Juan Almandoz. "Can an 'Ethical' Bank Support Guns and Fracking?" R1404L. Harvard Business Review 92, no. 4 (April 2014): 123–127.
- 07 Apr 2011
- News
Banks 'Too Big to Fail' Could Get Bigger
- 03 Dec 2009
- News