Filter Results:
(337)
Show Results For
- All HBS Web
(657)
- News (163)
- Research (337)
- Events (2)
- Multimedia (8)
- Faculty Publications (239)
Show Results For
- All HBS Web
(657)
- News (163)
- Research (337)
- Events (2)
- Multimedia (8)
- Faculty Publications (239)
Sort by
- 15 Sep 2003
- Research & Ideas
The Lessons of New-Market Disruption
very inexpensive commodity components that perform basic computations in household appliances, like irons and toasters. At the time, microcontroller manufacturers were just beginning to use automated test equipment. Although the... View Details
- 28 Mar 2017
- First Look
First Look at New Research, March 28
months since it went live. But traction with the firm’s developer friendly product, an API that allows large enterprise customers to automate their shipping needs, had initially been slow until one customer single handedly tripled the API... View Details
Keywords: Sean Silverthorne
- 12 Oct 1999
- Research & Ideas
Rapid Response: Inside the Retailing Revolution
trucks unload their just-in-time goods from automated distribution centers on a weekly basis, and the variety of products available is seemingly infinite. A typical department store now stocks some 800,000 items, with that number climbing... View Details
- 02 Jan 2018
- First Look
First Look at New Research and Ideas, January 3, 2018
if he develops product that can be monetized. O’Malley conducts tests in insurance cross-selling and small business lending, eventually launching a completely automated small business lending product. Rivers keeps the promise by helping... View Details
Keywords: Sean Silverthorne
- 12 Aug 2008
- Op-Ed
Google-Yahoo Ad Deal is Bad for Online Advertising
bids. The API is an automated method for efficient computer-to-computer communications—letting an advertiser use software to manage its account automatically. The AdWords API provides a function whereby an advertiser can retrieve its ads,... View Details
- 19 Aug 2002
- Research & Ideas
Here Comes Internet2—Time to Shed Dot Vertigo
business has had a skewed perception of information technology, Nolan observed. Business usually looks at IT as a way of automating transactions. Computers were imagined not to change the information structure of a business per se, but to... View Details
Keywords: by Martha Lagace
- 14 Apr 2008
- Research & Ideas
The Surprising Right Fit for Software Testing
another under construction in Scotland, and branches being planned in Sweden and India. Its niche, according to the case, is testing when the cost of establishing automated testing is too expensive and complex. In March 2008 Sonne was... View Details
- 13 Dec 2016
- First Look
December 13, 2016
emerged in areas ranging from labor markets to credit applications to housing—sometimes made worse by a lack of regulation, the absence of in-person interactions, and the use of automation and big data. How can companies reverse the tide?... View Details
Keywords: Carmen Nobel
- 09 Oct 2018
- First Look
New Research and Ideas, October 9, 2018
minutes at minimal cost with no branding or design skills required. As it sets out to raise its Series B, the founders make some critical changes to their business model, moving to a subscription model and adding additional products and services to View Details
Keywords: Dina Gerdeman
- 26 Oct 2017
- Research Event
In an Era of 'Fake News,' What is the Future of Advertising and Publishing?
automated system, users would pay nominal sums for content as they moved between web pages without the attentions of outside commercial interests. All of the panels saw their main job as linking together the vast and fragmented contents... View Details
- 11 Jan 2000
- Research & Ideas
Calling All Managers: How to Build a Better Call Center
call centers, with their attendant voice response units (VRUs—also known as automated voice response systems), need not be so inefficient. When a company manages its call center well, effectively linking a triad of service, information... View Details
- 01 Feb 2017
- What Do You Think?
Is the Next Jobs Crisis Just Ahead?
the perspective. Sandeep offered that one of the key factors to be considered global demographics. “You have an aging population in the West, which when coupled with increased barriers on cross border immigration would result in acceleration of View Details
- 09 Mar 2020
- Research & Ideas
Warring Algorithms Could Be Driving Up Consumer Prices
prevalent, and their use will likely receive greater scrutiny as policymakers try to understand the implications for competition. In their paper, MacKay and Brown suggest that one potential policy solution would be restricting the use of competitor pricing as an input... View Details
- 04 Aug 2014
- Op-Ed
Why Small-Business Lending Is Not Recovering
sheets, use sparse tax returns, and keep inadequate income statements. Community banks have traditionally placed greater emphasis on relationships with borrowers in their underwriting processes, but these relationships are expensive and have not in the past translated... View Details
- 06 May 2002
- Research & Ideas
A Toolkit for Customer Innovation
information on a computer screen and send his new design directly to an automated machine (perhaps located at the customer site) that will manufacture a sample within minutes. After tasting the sample, the customer can make any... View Details
Keywords: by Stefan Thomke & Eric Von Hippel
- 12 Jul 2006
- Research & Ideas
Competition the Cure for Healthcare
delivery, but an enabler. Automating current care delivery processes will have limited benefits. Conversely, there is much that can be done to radically improve value without fully electronic records. Q: What do we do about 45 million... View Details
- 18 Apr 2017
- First Look
First Look at New Ideas, April 18
Danaher’s stock price had reached an all-time high. In 2015, Danaher had decided to split off its test and measurement, fuel and fleet management, and automation businesses, leaving the “new Danaher” focused on life sciences, diagnostics,... View Details
Keywords: by Sean Silverthorne
- 09 Jul 2012
- Research & Ideas
The Unconscious Executive
process. So is driving to work—many people get to work without entirely remembering how their drive was and what they saw on the road. Lots of processes are automated and therefore very efficient. Our research shows thinking and deciding... View Details
Keywords: by Martha Lagace
- 01 Mar 2018
- What Do You Think?
Two Decades Later, is the 'New Economy' Finally Here?
create platforms to automate peer-to-peer engagement, and leverage assets by sharing and renting vs. owning. They emphasize experimentation (“fail fast” without career limiting consequences) versus long-range strategic planning, operate... View Details
Keywords: by James Heskett
- 17 Nov 2015
- First Look
November 17, 2015
that improved player development. In 2014 Hopp, who had personally invested 300 million in the club, built a “footbonaut,” an automated training environment that collected data on players’ skills and strengths. The tool, one of three in... View Details
Keywords: Sean Silverthorne