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- All HBS Web (746)
- Faculty Publications (89)
- 25 Mar 2015
- HBS Case
Tate’s Digital Makeover Transforms the Traditional Museum
the virtual realm to court new audiences, even if it means changing the idea of what a "museum" is in the process? Tate personifies the latter strategy, conceiving of its online presence as a "fifth gallery" equal in stature to the other four. The... View Details
- 15 Jun 2007
- Research & Ideas
Remembering Alfred Chandler
fields of sociology, economics, and business administration as well. All 3 books have received enormous attention and will continue to do so. But it should also be remembered that Al made contributions to business history throughout his... View Details
Keywords: by Sean Silverthorne
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
started by offering the new product to their existing clients and eventually expanded its focus to new clients such as small bars and restaurants. The product will be offered for free for 2020, and interested clients will be able to sign... View Details
- 11 Jan 2000
- Research & Ideas
Calling All Managers: How to Build a Better Call Center
service representatives to handle the majority of calls on their own, without transferring queries further down the line, it is evidence that the company places equal focus on its representatives (so-called "employee... View Details
- 02 Jan 2018
- News
Bringing Teachers to All of America
I'm really proud of. We've impacted tens of thousands of kids. “I think Teach For America has played a really critical role, in that, over the last 25 years, it has drawn attention to this idea of educational equity. Teach For America... View Details
- 14 Sep 2016
- Research & Ideas
Web Surfers Have a Schedule and Stick to It
those sites account for a significant percentage of online attention.” Getting a clearer window into how households allocate what little available attention they have could have implications for other markets, Greenstein adds, such as... View Details
- 01 Sep 2006
- News
Charting the Year Ahead
succession, competing for volunteers’ and members’ scarce time, and maintaining their distinctive connection to the School. Fifty club leaders convened at HBS in June at the annual Clubs Officers Leadership Conference and offered insightful input to View Details
- 01 Oct 2008
- Research & Ideas
How Much Time Should CEOs Devote to Customers?
customer intimacy but product innovation; the CEO will need to spend time with his chief scientists, medical opinion leaders, government regulators, and CEOs of the companies distributing pharmaceuticals, but not so much time with end consumers. And, if cost... View Details
Keywords: by John Quelch
- 17 May 2004
- Research & Ideas
Why We Don’t Study Corporate Responsibility
very little attention to the impact of organizations on society. We suggest that the study of organizations could be even stronger if the increasing focus on economic performance were accompanied by... View Details
Keywords: by Manda Salls
- 13 Sep 2006
- Op-Ed
Rising CEO Pay: What Directors Should Do
Ask any thoughtful corporate board member what they are most concerned about these days, and it is not Sarbanes-Oxley. It is CEO pay. Directors worry because shareholders continue to express outrage, and the media attention to the issue... View Details
Keywords: by Jay W. Lorsch
Leonard A. Lauder
stellar financial results while successfully launching a series of new products. His attention to detail, focus on quality, and personal service have become standards for the company and its employees. View Details
Keywords: Personal Care & Home Products
- 25 Sep 2019
- News
Leading the Evolution of E-Commerce
allowing more time to focus on what the consumer wants, she says. What the consumer wants is what Fleiss—a mother of three—also wants: efficiency and ease of use. “The idea here is to combine the convenience of e-commerce with the... View Details
- 01 May 2020
- In Practice
COVID-19’s Hard Lessons Might Prepare Business for Climate Change
impacting the planet. These tentative findings suggest that COVID-19 is making climate increasingly a top-of-mind issue. Now, it is up to corporations and policy makers to translate this attentional focus... View Details
Keywords: by Danielle Kost
- 01 Jun 2001
- News
HBS Press Books in Brief
they must do to reshape their businesses for the 21st century. The Attention Economy: Understanding the New Currency of Business, by Thomas H. Davenport and John C. Beck, presents a revolutionary model for managing and measuring... View Details
- 04 Nov 2019
- News
A Home for Startups
targeting entrepreneurs, freelancers, SMEs, and enterprises. We provide a fully integrated work ecosystem, comprising of flexible work spaces, amenities, business support services, and a supportive community that any growing company needs to make them more successful.... View Details
Keywords: work space
- 01 Jun 2006
- News
CEO Compensation Troubles
Ask any thoughtful corporate board member what they are most concerned about these days, and it is not Sarbanes-Oxley. It is CEO pay. Directors worry because shareholders continue to express outrage, and the media attention to the issue... View Details
- 02 Apr 2015
- Research & Ideas
Digital Initiative Summit: Freeing Patient Data to Enable Innovation
mending information gap in health care. Majmudar, whose own company is working at the intersection of health data and wearables, pushed future innovators to focus on ideas that will have measurable impacts on people's health. Hsiang also... View Details
- Web
Impact & Testimonials | Information Technology
I’ve experienced in other remote settings. And the attention to detail the HBS Live Online Classrooms team brings to each session elevates the experience even further. It’s been a game-changer for us. Youngme Moon ; Donald K. David... View Details
- Web
The Reinvention of Kodak | Information Technology
find sustained market growth amidst digital advancements. The focus is on CEO Jeff Clarke's decision on whether to continue film production or close the factory permanently. Professor Ryan Raffaelli on location at Kodak headquarters in... View Details
- 02 Dec 2010
- News
Ten Rules for Entrepreneurs
like most, failed. But the experience made him curious about the differences between entrepreneurial winners and losers. Having written a book about West Point, he resolved to turn his attention to “the West Point of capitalism”: HBS.... View Details