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Show Results For
- All HBS Web
(720)
- News (179)
- Research (352)
- Events (6)
- Multimedia (13)
- Faculty Publications (268)
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- 07 Aug 2013
- What Do You Think?
Is There Still a Role for Judgment in Decision-Making?
does (not) mean we have the tools to understand what it is saying. Judgment is still crucial ." Debra Bordignon put an interesting twist on the issue, saying, "Where systems, tools, and artificial View Details
Keywords: by James Heskett
- 09 Dec 2019
- Research & Ideas
Identify Great Customers from Their First Purchase
the customer would do in the future. As with other artificial intelligence tools, the drawback to this technology is that the model acts as a sort of black box, so researchers can’t determine the exact... View Details
- 25 May 2021
- Research & Ideas
White Airbnb Hosts Earn More. Can AI Shrink the Racial Gap?
travel industry. People eager to shake off their COVID-19 cabin fever are gearing up to take vacations, raising Airbnb bookings by 52 percent last quarter from a year earlier. Harnessing artificial View Details
- 21 Aug 2017
- Lessons from the Classroom
Companies Love Big Data But Lack the Strategy To Use It Effectively
the class toward her personal passion, precision medicine. “Health care is rife with examples like these—and such applications of big data will only expand over the coming years. I spend a lot of time thinking about questions like, How will View Details
Keywords: by Dina Gerdeman
- 08 Dec 2020
- Research & Ideas
Why Companies Hunt for Talent on Digital Platforms, Not in Resume Piles
startups that might not see the same flood of resumes as Google or Facebook but nevertheless have very specific qualifications in the workers they are seeking to hire. “If I’m a small data science startup, I may need someone who knows a particular type of View Details
- 01 May 2019
- What Do You Think?
What Should the Leadership of YouTube Do?
This would require greater promotion of the site to creators of content, some of whom were raising issues about their split of the revenue. It also required a rewrite of the recommendation algorithm that led viewers to related videos, thus building engagement.... View Details
- 16 Jul 2024
- Research & Ideas
Weighing Digital Tradeoffs in Private Equity
When private equity (PE) firms buy a company, they typically follow a standard playbook to create value—streamlining operations, restructuring debt, changing management, and cutting costs. However, as digital technologies and artificial... View Details
- 05 Nov 2024
- Research & Ideas
AI Can Help Leaders Communicate, But Can't Make Employees Listen
If a chatbot can Slack convincingly in the boss’s voice, will employees follow orders once they realize the CEO is actually a machine? A novel two-part study finds that an artificial intelligence (AI)... View Details
- 09 Oct 2018
- First Look
New Research and Ideas, October 9, 2018
Harvard Business School 519-017 Tailor Brands: Artificial Intelligence-Driven Branding Using proprietary artificial intelligence technology, startup Tailor Brands set out to... View Details
Keywords: Dina Gerdeman
- 03 Apr 2019
- Book
Fintech's Game-Changing Opportunities for Small Business
businesses, were so momentous. [ ] There is no question, however, that small business intelligence will develop quickly on the coattails of other areas of big data and artificial intelligence. Combining data... View Details
- 27 Jun 2024
- Research & Ideas
Gen AI Marketing: How Some 'Gibberish' Code Can Give Products an Edge
Himabindu Lakkaraju, an assistant professor at Harvard Business School. The study is one of the first to explore the ethics of repositioning content to influence query results produced by LLM applications such as ChatGPT, Google Gemini, Claude, and other View Details
- 31 May 2023
- Research & Ideas
With Predictive Analytics, Companies Can Tap the Ultimate Opportunity: Customers’ Routines
haven’t made a service part of their routines, the authors find. These findings come as companies such as Procter & Gamble, Adidas, and McDonald’s are trying to collect more consumer data to hone their marketing messages. With View Details
- 01 Dec 2020
- What Do You Think?
How Can We Get Companies to Invest More in Low-Wage Workers?
assess how technology, such as robots and artificial intelligence, impacts work and workers. One conclusion was that technology would change the nature of work, but still leave us with more demand for workers than supply. Inequality in... View Details
Keywords: by James Heskett
- 11 Oct 2024
- Research & Ideas
How AI Could Ease the Refugee Crisis and Bring New Talent to Businesses
The world’s refugee population has exploded over the last decade, straining the resources of international resettlement agencies as staff struggle to keep up with manually matching millions of refugees and asylum seekers to host countries. View Details
- 28 Oct 2024
- Op-Ed
Latino Voters Have Grown More Politically Divided. That’s Not Surprising.
Like: Election 2024: Why Demographics Won't Predict the Next President Election 2024: What's at Stake for Business and the Workplace? How Politics Drives Business Decisions in a Polarized Nation Feedback or ideas to share? Email the Working Knowledge team at... View Details
- 01 May 2018
- First Look
First Look at New Research and Ideas, May 1, 2018
Artificial Intelligence and the Machine Learning Revolution in Finance: Cogent Labs and the Google Cloud Platform (GCP) No abstract available. Purchase this case:... View Details
Keywords: Sean Silverthorne
- 08 Aug 2023
- Research & Ideas
The Rise of Employee Analytics: Productivity Dream or Micromanagement Nightmare?
other fields, including professional sports. Artificial intelligence (AI) is also having its moment, with the rise of ChatGPT and the ripples through the tech and content worlds that it continues to... View Details
Keywords: by Ben Rand
- 10 Sep 2024
- Research & Ideas
What Happens When Business Owners Turn to ChatBots for Advice
AI can help you become a better writer, coder, and researcher. But can the powerful technology boost business acumen and economic performance? Sort of, says a recent study. An experimental artificial View Details
Keywords: by Ben Rand
- 21 Oct 2024
- Research & Ideas
What Happens in Vegas Could Shape the Metaverse
invite all people to escape reality. You Might Also Like: Chance Encounters: What's at Stake in Return-to-Office Decisions (Virtual) Reality Check: How Long Before We Live in the 'Metaverse'? How Will the Metaverse Affect Productivity? Feedback or ideas to share? Email... View Details
- 23 Jun 2021
- Research & Ideas
One More Way the Startup World Hampers Women Entrepreneurs
to female consumers. An app that allows pregnant women to request a seat on public transport, for example, was rated more than 99 percent female-focused, while an app using artificial intelligence to help... View Details
Keywords: by Michael Blanding