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Show Results For
- All HBS Web
(5,343)
- People (12)
- News (844)
- Research (2,513)
- Events (29)
- Multimedia (44)
- Faculty Publications (1,647)
- 2003
- Other Unpublished Work
Evaluating Total Cost of Ownership for Software Platforms: Comparing Apples, Oranges, and Cucumbers
By: Alan MacCormack
MacCormack, Alan. "Evaluating Total Cost of Ownership for Software Platforms: Comparing Apples, Oranges, and Cucumbers." AEI-Brookings Joint Center for Regulatory Studies Related Publication, April 2003.
- 2006
- Working Paper
A Dependency Matrix Tool to Analyze Software Architecture
By: Alan MacCormack, Carliss Y. Baldwin and John Rusnak
- 13 Aug 2024
- Research & Ideas
Why Companies Shouldn't Delay Software Updates—Even After CrowdStrike's Flaw
some IT experts I’ve talked to are surprised by the results.” Why? The cost of software updates—both in terms of time and money—may cause businesses to delay manual updates to vulnerable systems, says Shane... View Details
- 24 Oct 2004 - 27 Oct 2004
- Conference Presentation
Empirical Research in Software Deveopment: Lessons from the Field
By: Alan MacCormack
- 05 Oct 2017
- Blog Post
Working as a Software Engineer in Industrial Technology
manufacturing and industrial space. A recurring theme among them was the way in which each had led their companies through massive technological changes, with everything from automation to analytics and... View Details
Keywords: Technology
- 2025
- Working Paper
Incentive-Compatible Recovery from Manipulated Signals, with Applications to Decentralized Physical Infrastructure
By: Jason Milionis, Jens Ernstberger, Joseph Bonneau, Scott Duke Kominers and Tim Roughgarden
We introduce the first formal model capturing the elicitation of unverifiable information from a party (the "source") with implicit signals derived by other players (the "observers"). Our model is motivated in part by applications in decentralized physical... View Details
Milionis, Jason, Jens Ernstberger, Joseph Bonneau, Scott Duke Kominers, and Tim Roughgarden. "Incentive-Compatible Recovery from Manipulated Signals, with Applications to Decentralized Physical Infrastructure." Working Paper, March 2025.
- Web
Software Environments via Conda - Research Computing Services
Software Tools Software Environments via Conda 6ms Conda is a general-purpose, cross-platform package manager written in Python and developed by Continuum Analytics. HBSGrid... View Details
- May 1994
- Background Note
Segmenting Customers in Mature Industrial Markets: An Application
In mature industrial markets, segmenting customers by size, industry, or product benefits alone rarely is sufficient. Customer behavior regarding trade-offs between price and service also becomes an important criterion. This note offers a framework to enable such... View Details
Keywords: Segmentation; Framework; Consumer Behavior; Marketing Strategy; Industrial Products Industry
Rangan, V. Kasturi. "Segmenting Customers in Mature Industrial Markets: An Application." Harvard Business School Background Note 594-089, May 1994.
- 2023
- Working Paper
Applications or Approvals: What Drives Racial Disparities in the Paycheck Protection Program?
By: Sergey Chernenko, Nathan Kaplan, Asani Sarkar and David S. Scharfstein
We use the 2020 Small Business Credit Survey to study the sources of racial disparities in use of the Paycheck Protection Program (PPP). Black-owned firms are 8.9 percentage points less likely than observably similar white-owned firms to receive PPP loans. About 55% of... View Details
Chernenko, Sergey, Nathan Kaplan, Asani Sarkar, and David S. Scharfstein. "Applications or Approvals: What Drives Racial Disparities in the Paycheck Protection Program?" NBER Working Paper Series, No. 31172, April 2023.
- 13 Aug 2024
Applying to HBS: Breaking Down the Written Application
This virtual event provides prospective applicants with insights into the HBS MBA application. A member of the Admissions Board will break down the components of the application, including guidance on navigating the essay View Details
- 09 Jul 2024
Applying to HBS: Breaking Down the Written Application
This virtual event provides prospective applicants with insights into the HBS MBA application. A member of the Admissions Board will break down the components of the application, including guidance on navigating the essay View Details
- 08 Oct 2024
Applying to HBS: Breaking Down the Written Application
Join us for an insightful virtual event where you'll get a clear breakdown of the HBS MBA application. Learn directly from an Admissions Board member how to craft a compelling essay, choose strong recommenders and more! We will also bust... View Details
- April 2011
- Article
The Emotional Impact and Behavioral Consequences of Post-M&A Integration: An Ethnographic Case Study in the Software Industry
By: David Ager
This ethnographic case study has focused in depth on one type of acquisition, that of two small, young firms (each with less than 2,000 employees and less than ten years in operation) acquired by one company in the software development industry based in the United... View Details
Keywords: Integration; Organizational Change and Adaptation; Behavior; Groups and Teams; Mergers and Acquisitions; Emotions
Ager, David. "The Emotional Impact and Behavioral Consequences of Post-M&A Integration: An Ethnographic Case Study in the Software Industry." Journal of Contemporary Ethnography 40, no. 2 (April 2011): 199–230.
- 30 Mar 2023
- Video
The Economics of Science: Turning Ideas into Applications
Applications or Approvals: What Drives Racial Disparities in the Paycheck Protection Program?
We use the 2020 Small Business Credit Survey to study the sources of racial disparities in use of the Paycheck Protection Program (PPP). Black-owned firms are 8.9 percentage points less likely to receive PPP loans than observably similar white-owned firms. About... View Details
- September 2018
- Article
Aggregation of Consumer Ratings: An Application to Yelp.com
By: Weijia Dai, Ginger Jin, Jungmin Lee and Michael Luca
Because consumer reviews leverage the wisdom of the crowd, the way in which they are aggregated is a central decision faced by platforms. We explore this "rating aggregation problem" and offer a structural approach to solving it, allowing for (1) reviewers to vary in... View Details
Keywords: User Generated Content; Crowdsourcing; Yelp; Social and Collaborative Networks; Information; Internet and the Web; Learning; Mathematical Methods; E-commerce
Dai, Weijia, Ginger Jin, Jungmin Lee, and Michael Luca. "Aggregation of Consumer Ratings: An Application to Yelp.com." Quantitative Marketing and Economics 16, no. 3 (September 2018): 289–339.
- 2007
- Working Paper
Evolution Analysis of Large-Scale Software Systems Using Design Structure Matrices and Design Rule Theory
By: Matthew J. LaMantia, Yuanfang Cai, Alan David MacCormack and John Rusnak
LaMantia, Matthew J., Yuanfang Cai, Alan David MacCormack, and John Rusnak. "Evolution Analysis of Large-Scale Software Systems Using Design Structure Matrices and Design Rule Theory." Harvard Business School Working Paper, No. 07-081, April 2007.
- 2005
- Chapter
Why Hackers Do What They Do: Understanding Motivation and Effort in Free/Open Source Software Projects
By: Karim R. Lakhani and Robert Wolf
Lakhani, Karim R., and Robert Wolf. "Why Hackers Do What They Do: Understanding Motivation and Effort in Free/Open Source Software Projects." In Perspectives on Free and Open Source Software, edited by Joe Feller, Brian Fitzgerald, Scott Hissam, and Karim R. Lakhani. Cambridge: MIT Press, 2005.
- April 2014
- Article
The Cost of High-Powered Incentives: Employee Gaming in Enterprise Software Sales
By: Ian Larkin
This paper investigates the pricing distortions that arise from the use of a common non-linear incentive scheme at a leading enterprise software vendor. The empirical results demonstrate that salespeople are adept at gaming the timing of deal closure to take advantage... View Details
Keywords: Incentives; Motivation; Compensation; Gaming; Sales Force Management; Motivation and Incentives; Salesforce Management; Software; Compensation and Benefits; Information Technology Industry
Larkin, Ian. "The Cost of High-Powered Incentives: Employee Gaming in Enterprise Software Sales." Journal of Labor Economics 32, no. 2 (April 2014): 199–227.