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  • All HBS Web  (686)
    • People  (1)
    • News  (120)
    • Research  (457)
    • Events  (12)
    • Multimedia  (3)
  • Faculty Publications  (278)
← Page 15 of 686 Results →
  • 2024
  • Working Paper

Intrinsic Motivation and Referrals Within Firms: Evidence from a Large Microfinance Institution

By: Natalia Rigol and Benjamin N. Roth
Many organizations rely on internal referrals between employees with differing comparative advantages. Yet when an employee encounters a lucrative opportunity, they may be motivated to retain it even when doing so harms efficiency. We develop a framework that... View Details
Keywords: Loan Officers; Strategic Behavior; Strategic Disclosure; Microfinance; Financial Institutions; Financing and Loans
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Rigol, Natalia, and Benjamin N. Roth. "Intrinsic Motivation and Referrals Within Firms: Evidence from a Large Microfinance Institution." NBER Working Paper Series, No. 29427, October 2021.
  • 2016
  • Book

Institutions, Institutional Change and Economic Performance in Emerging Markets

By: Lakshmi Iyer
Emerging markets play an increasingly important role in the global economy, accounting for 31% of global GDP and more than 50% of global foreign direct investment in 2012. However, doing business in emerging markets remains subject to a high degree of "policy risk,"... View Details
Keywords: Property Rights; Economic Policy; Political Economy; Emerging Markets; Economic Growth; Government and Politics; Business and Government Relations
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Iyer, Lakshmi. Institutions, Institutional Change and Economic Performance in Emerging Markets. World Scientific Publishing, 2016.
  • February 2008
  • Article

Where Do Transactions Come From? Modularity, Transactions, and the Boundaries of Firms

By: Carliss Y. Baldwin
This article constructs a theory of the location of transactions and the boundaries of firms in a productive system. It proposes that systems of production can be viewed as networks, in which tasks-cum-agents are the nodes and transfers—of material, energy and... View Details
Keywords: Boundaries; Production; Market Transactions; Supply Chain; Management; Cost; Theory; Performance Productivity; Information Management; Complexity
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Baldwin, Carliss Y. "Where Do Transactions Come From? Modularity, Transactions, and the Boundaries of Firms." Industrial and Corporate Change 17, no. 1 (February 2008): 155–195. (Selected as one of the top twenty articles in the first twenty years of publication, 1992-2011.)
  • Article

Renegotiation and the Form of Efficient Contracts

By: Jerry R. Green and J. J. Laffont
Two parties may agree to a mutually binding contract that will govern their behavior after an uncertain event becomes known. As there is no agent who can both observe this uncertain outcome and enforce the contract, contingent agreements are precluded. However, the... View Details
Keywords: Negotiation; Contracts
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Green, Jerry R., and J. J. Laffont. "Renegotiation and the Form of Efficient Contracts." Annales d'économie et de statistique, nos. 25-26 (January–June 1992): 123–150.
  • 27 Jun 2017
  • First Look

First Look at New Research and Ideas, June 27

wide array of robustness tests that address the concerns expressed by AS2016. Our empirical findings reinforce the conclusions of CW2013. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52775 Inventory Management for Mobile Money View Details
Keywords: Sean Silverthorne
  • 2016
  • Article

Organizational Decision-Making and Information: Angel Investments by Venture Capital Partners

By: Andy Wu
We study information aggregation in organizational decision-making for the financing of entrepreneurial ventures. We introduce a formal model of voting where agents face costly tacit information to improve their decision quality. Equilibrium outcomes suggest a... View Details
Keywords: Entrepreneurial Finance; Angel Investors; Organization Design; Voting; Group Decision-making; Information; Strategy; Organizations; Entrepreneurship; Decision Making; Financing and Loans
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Wu, Andy. "Organizational Decision-Making and Information: Angel Investments by Venture Capital Partners." Academy of Management Best Paper Proceedings (2016): 189–194.

    Regina E. Herzlinger

    Regina E. Herzlinger is the Nancy R. McPherson Professor of Business Administration at the Harvard Business School. She was the first woman to be tenured and chaired at Harvard Business School and serve on many established and start-up corporate health care/medical... View Details

    Keywords: health care; insurance industry; medical devices; retailing; digital health
    • August 2014
    • Article

    Incentives in a Stage-Gate Process

    By: Raul O. Chao, Kenneth C. Lichtendahl and Yael Grushka-Cockayne
    Many large organizations use a stage‐gate process to manage new product development projects. In a typical stage‐gate process project managers learn about potential ideas from research and exert effort in development while senior executives make intervening go/no‐go... View Details
    Keywords: Stage-Gate Process; Production; Operations; Product Development; Innovation and Invention
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    Chao, Raul O., Kenneth C. Lichtendahl, and Yael Grushka-Cockayne. "Incentives in a Stage-Gate Process." Production and Operations Management 23, no. 8 (August 2014): 1286–1298.
    • November 2009
    • Article

    What Would Peter Say?

    By: Rosabeth Moss Kanter
    Heeding the wisdom of Peter Drucker might have helped us avoid - and will help us solve - numerous challenges, from restoring trust in business to tackling climate change. He issued early warnings about excessive executive pay, the auto industry's failure to adapt and... View Details
    Keywords: Judgments; Employee Relationship Management; Leadership; Goals and Objectives; Management Practices and Processes; Organizational Change and Adaptation; Business and Community Relations; Business and Government Relations; Business and Shareholder Relations
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    Kanter, Rosabeth Moss. "What Would Peter Say?" Harvard Business Review 87, no. 11 (November 2009).
    • May 2016
    • Case

    AbbVie

    By: Kevin Schulman, Laura Little, Samyukta Mullangi and Stephen Schleicher
    This case focuses on the impact of a novel regulatory pathway, the biosimilars pathway, on the strategy of a major pharmaceutical firm that finds its largest product (60% of revenue) at risk. The case reviews the rationale for the pathway, the emerging biosimilars... View Details
    Keywords: Pharmaceutical Company; M&A Valuation; AbbVie; Health Care; Health Care and Treatment; Pharmaceutical Industry; Health Industry; United States
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    Schulman, Kevin, Laura Little, Samyukta Mullangi, and Stephen Schleicher. "AbbVie." Harvard Business School Case 316-095, May 2016.
    • 2015
    • Chapter

    Negotiations: Statistical Aspects

    By: James K. Sebenius
    'Negotiation analysis' seeks to develop prescriptive theory and useful advice for negotiators and third parties. It generally emphasizes the parties' underlying interests, alternatives to negotiated agreement, approaches to productively manage the inherent tension... View Details
    Keywords: Negotiation Preparation; Negotiation Tactics; Negotiation Participants
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    Sebenius, James K. "Negotiations: Statistical Aspects." In International Encyclopedia of the Social & Behavioral Sciences. 2nd ed. Edited by James D. Wright, 430–436. London: Elsevier, 2015.
    • 2014
    • Working Paper

    Monitoring Public Procurement: Evidence from a Regression Discontinuity Design in Chile

    By: Maria Paula Gerardino, Stephan Litschig and Dina D. Pomeranz
    The government is the biggest buyer in the economy of most countries. At the same time, the public procurement process if often thought to be fraught with corruption and malpractice. However, there is little evidence regarding the impact of audits aimed at reducing... View Details
    Keywords: Procurement; Chile; Corruption; Public Finance; Public Procurement; Public Sector; Public Administration Industry; Chile
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    Gerardino, Maria Paula, Stephan Litschig, and Dina D. Pomeranz. "Monitoring Public Procurement: Evidence from a Regression Discontinuity Design in Chile." Working Paper, September 2014. (Latest version available upon request.)
    • 2009
    • Working Paper

    Consistency and Monotonicity in One-Sided Assignment Problems

    By: Bettina-Elisabeth Klaus and Alexandru Nichifor
    One-sided assignment problems combine important features of two well-known matching models. First, as in roommate problems, any two agents can be matched and second, as in two-sided assignment problems, the payoffs of a matching can be divided between the agents. We... View Details
    Keywords: Markets
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    Klaus, Bettina-Elisabeth, and Alexandru Nichifor. "Consistency and Monotonicity in One-Sided Assignment Problems." Harvard Business School Working Paper, No. 09-146, June 2009.

      Institutions, Institutional Change and Economic Performance in Emerging Markets

      Emerging markets play an increasingly important role in the global economy, accounting for 31% of global GDP and more than 50% of global foreign direct investment in 2012. However, doing business in emerging markets remains subject to a high degree of "policy risk,"... View Details

      • 2004
      • Book

      Birth of a Salesman: The Transformation of Selling in America

      By: Walter A. Friedman
      This book chronicles the remarkable metamorphosis of the American salesman from itinerant amateur to trained expert. From the mid-nineteenth century to the eve of World War II, the development of sales management transformed an economy populated by peddlers and... View Details
      Keywords: Sales; Employees; Transformation; United States
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      Friedman, Walter A. Birth of a Salesman: The Transformation of Selling in America. Cambridge: Harvard University Press, 2004.

        Entrepreneurs, Managers, and Leaders

        Entrepreneurs, Managers and Leaders examines the role that business leaders play in shaping industries and how evolving industries shape leaders.  This co-evolutionary process of leadership and industry development is told through the dynamic story of the... View Details

        • Program

        Leading Change and Organizational Renewal

        agent of corporate change and organizational renewal. Details Drive the changes your organization needs to thrive Anticipate, evaluate, and proactively respond to external shifts Analyze disruptive technologies as both threats and... View Details
        • Program

        Leading and Building a Culture of Innovation

        longer-term opportunities while meeting shorter-term objectives Work effectively with peers and upper management to facilitate necessary change and realize the potential of pioneering ideas Embrace your role as change agent Bring out the... View Details
        • 12 Feb 2009
        • Working Paper Summaries

        Platform Competition, Compatibility, and Social Efficiency

        Keywords: by Ramon Casadesus-Masanell & Francisco Ruiz-Aliseda; Computer
        • Forthcoming
        • Article

        Mitigating the Negative Effects of Customer Anxiety Through Access to Human Contact

        By: Michelle A. Kinch and Ryan W. Buell
        Prior research in social psychology has shown that when people feel anxious, they seek advice from others. However, companies that operate in high-anxiety settings (like financial services, health care, and education) are increasingly deploying self-service... View Details
        Keywords: Anxiety; Self-service; Empirical Operations; Behavioral Operations; Communication Technology; Behavior; Customer Focus and Relationships; Trust; Satisfaction; Financial Services Industry
        Citation
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        Kinch, Michelle A., and Ryan W. Buell. "Mitigating the Negative Effects of Customer Anxiety Through Access to Human Contact." Management Science (forthcoming).
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