Advice Taking - Publications - Faculty & Research

08 Sep 2011
What Do You Think?

What’s Apple’s Biggest Challenge: Replacing Steve or Wall Street?

logistics man," according to Miles Harris. Of course, if this were even feasible, it would pose difficult challenges to the continued success of Apple. Tom Dolembo's advice is "Go to Stanford, Alondra Hall Go to Harvard... View Details

Keywords: by James Heskett; Computer

03 Jul 2018
What Do You Think?

Should CEO Satya Nadella Cancel Microsoft’s Contract with ICE?

moral leadership, it needs to carefully examine and discuss issues that cross the line from legal to immoral. Microsoft needs to show its employees that it takes the issue of separation ( of families by ICE) seriously. How it does that... View Details

Keywords: by James Heskett; Computer; Technology

02 Jun 2003
Research & Ideas

Stuck in Gear: Why Managers Don’t Act

that a success formula may frequently go stale or, as he puts it, "harden," for a complex set of reasons that are, in fact, surprisingly predictable—though not easy to avoid. "To succeed in business, every manager must make choices and View Details

Keywords: by Martha Lagace

05 Nov 2024
Research & Ideas

AI Can Help Leaders Communicate, But Can't Make Employees Listen

efficient by automating busy leaders’ routine tasks—such as the electronic communication that takes 24 percent of a CEO’s time, studies show. In theory, this would allow the executive to devote more time to strategic planning, for... View Details

Keywords: by Ben Rand; Information Technology; Technology

19 Dec 2016
Research & Ideas

The 10 Most Popular Stories of 2016

Union will be far-reaching. John A. Quelch shares his thoughts on the ramifications of Brexit. Skills and Behaviors That Make Entrepreneurs Successful Research by Lynda Applegate, Janet Kraus, and Timothy Butler takes a unique approach to... View Details

Keywords: by Carmen Nobel

16 Apr 2001
Research & Ideas

Angels Face the Innovator’s Dilemma

the mark. "Microsoft can innovate faster than your life can change," Christensen observed dryly. The only thing we know for sure is that nobody knows the right strategy as the disruption takes root.—Clayton M. Christensen When... View Details

Keywords: by Martha Lagace; Financial Services

28 Oct 2015
Research & Ideas

A Dedication to Creation: India's Ad Man Ranjan Kapur

the subject of brand building, Kapur is very keen on the idea that brands take a long time to build, there are no shortcuts. He says, “One [piece of] advice that I would give is to make absolutely sure that... View Details

Keywords: by Sean Silverthorne; Advertising

23 Mar 2021
Book

Succeeding in the New Work-from-Anywhere World

When the pandemic forced employees to flee offices and work from home in droves last year, many business leaders worried that productivity might take a dive. Would remote workers be too tempted by the lures of Netflix or too distracted by... View Details

Keywords: by Michael Blanding

26 Apr 2004
Research & Ideas

A Clear Eye for Innovation

innovations while also making steady improvements to an existing business is so commonplace—and so fascinating—that it has become a battleground of management thought. For decades, scholars have spun theories to explain the puzzle and offered View Details

Keywords: by Charles A. O'Reilly III & Michael L. Tushman

20 Feb 2013
Research & Ideas

Big Deal: Reflections on the Megamerger of American and US Airways

company with an added fresh start. Of course, all this does not come without cost. American has been paying almost $20 million a month for legal and financial advice since it filed for bankruptcy. But for large companies (American had... View Details

Keywords: Re: Rosabeth M. Kanter & Stuart C. Gilson; Air Transportation

02 Apr 2001
What Do You Think?

Telecommuting: Dangerous to Health?

telecommuting can create the feeling of "losing touch," but when used judiciously, it can "lead to peace of mind." In addition to determining the role and timing of telecommuting, respondents provided advice for... View Details

Keywords: by James Heskett

31 Jul 2006
Research & Ideas

When Not to Trust Your Gut

the right appears to be more of a square than the one on the left, which looks longer and skinnier. Why bother taking out a ruler to measure the dimensions, since the difference is obvious? If this is what you think, you're wrong. Your... View Details

Keywords: by Max H. Bazerman & Deepak Malhotra

20 Oct 2014
Research & Ideas

Users Love Ello, But What’s the Business Model?

same way. Historically in the internet era, the notion for startups has been to build a large customer base and monetize it through advertising. But it's hard to name more than two companies that have done this successfully. If Google and Facebook are View Details

Keywords: Re: John A. Deighton & Sunil Gupta; Publishing; Financial Services

08 Jul 2015
What Do You Think?

Do Americans Work Too Much and Think About Work Too Little?

would ask, "What are you doing, Tony?" And, always a mischievous type who often made light of the culture, he would take delight in replying, "Nothing." Why do we work too hard and, at times, thoughtlessly? Edward Hare... View Details

Keywords: by James Heskett; Financial Services

23 Dec 2014
First Look

First Look: December 23

Abstract—Negotiation analysis seeks to develop prescriptive theory and useful advice for negotiators and third parties. It generally emphasizes the parties' underlying interests, alternatives to negotiated agreement, approaches to... View Details

Keywords: Carmen Nobel

19 May 2016
Research Event

Crowdsourcing, Patent Trolls, and Other Research Insights Highlighted at Harvard Business School Symposium

looking to hire. Holding contests to seek advice from the crowd may help companies fill the need for innovative answers more cheaply and quickly. “Contests create incentives and drive parallel search,” Lakhani said. “What you want when... View Details

Keywords: by Dina Gerdeman & Carmen Nobel

11 Dec 2020
Research & Ideas

Economic Jitters Push Pandemic Job Seekers to Big Companies, Not Startups

change,” he says. “So changes in behavior were driven mostly by changing beliefs or changing expectations of the job seekers.” Using cash to weather a talent drought So, what’s a job seeker with dreams of working for a startup to do? Bernstein offers the View Details

Keywords: by Rachel Layne

06 May 2013
Research & Ideas

How Local Events Shake Up Corporate Philanthropy

Planning to ask a big company for a charitable donation? You may be wise to time your request around a huge sporting event—specifically, an event that takes place in the firm's home city. A recent research paper shows that enormous events... View Details