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  • March 2023 (Revised May 2023)
  • Supplement

OneTen At Delta Air Lines: Catalyzing Family-Sustaining Careers for Black Talent (B)

By: Linda A. Hill and Lydia Begag
In January 2023, Delta Air Lines (Delta) Chief Executive Officer (CEO) Ed Bastian and his team had just launched the third iteration of an internal skills-first apprenticeship program, designed to move frontline employees into "merit" positions in four job categories.... View Details
Keywords: Change Management; Growth and Development Strategy; Diversity; Race; Talent and Talent Management; Training; Human Resources; Air Transportation Industry; United States
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  • Web

The Competition - A Concrete Symbol: The Building of Harvard Business School 1908-1927 – Baker Library | Bloomberg Center, Historical Collections

HBS Quick Links HBS Home MBA Executive Education Doctoral Programs Faculty and Research Alumni Publishing Site Index HBS Home Contact Us Map/Directions A Concrete Symbol The Exhibition Introduction Educating Business View Details
  • September 2003 (Revised January 2005)
  • Case

Bridges to Excellence: Bringing Quality Health Care to Life

By: Richard M.J. Bohmer, Ingrid Marie Nembhard and Robert Galvin
General Electric launched Bridges to Excellence Diabetes Care Link, a program through which enrolled physicians receive bonuses of up to 10% of their salary for delivering quality care to diabetic patients covered by a participating employer or health plan. A day... View Details
Keywords: Health Care and Treatment; Motivation and Incentives; Programs; Ethics; Quality; Moral Sensibility; Service Delivery; Compensation and Benefits; Health Industry
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  • Web

Archival Collections - A Concrete Symbol: The Building of Harvard Business School 1908-1927 – Baker Library | Bloomberg Center, Historical Collections

HBS Quick Links HBS Home MBA Executive Education Doctoral Programs Faculty and Research Alumni Publishing Site Index HBS Home Contact Us Map/Directions A Concrete Symbol The Exhibition Introduction Educating Business View Details

    Dorothy A. Leonard

    Dorothy Leonard*, the William J. Abernathy Professor of Business Administration Emerita, joined the Harvard faculty in 1983 after teaching for three years at the Sloan School of Management, Massachusetts Institute of Technology. She has taught MBA courses in... View Details

    Keywords: computer; consulting; education industry; electronics; federal government; high technology; information technology industry; software; venture capital industry
    • 19 Aug 2022
    • Blog Post

    Climate Stories Episode #8: The Role of Solar and Wind Farming (and Other Tools) in the United States’ Clean Energy Future

    less than those of nuclear and coal. Utility-scale solar costs less than gas-fired generation, and in many parts of the world, wind is less expensive, as well. The U.S. Energy Information View Details
    • Web

    Building the Campus - A Concrete Symbol: The Building of Harvard Business School 1908-1927 – Baker Library | Bloomberg Center, Historical Collections

    HBS Quick Links HBS Home MBA Executive Education Doctoral Programs Faculty and Research Alumni Publishing Site Index HBS Home Contact Us Map/Directions A Concrete Symbol The Exhibition Introduction Educating Business View Details
    • January 2009 (Revised February 2009)
    • Case

    Pitney Bowes: Employer Health Strategy

    By: Michael E. Porter and Jennifer F Baron
    Pitney Bowes, a Fortune 500 mail and document management firm, offered its first health plans in the years following World War II. Over the ensuing decades, Pitney Bowes adapted its approach to employee health amid rising health care costs, shifting employer attitudes... View Details
    Keywords: Cost; Insurance; Policy; Health Care and Treatment; Compensation and Benefits; Employees; Corporate Strategy
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    • October 2004
    • Case

    Sales Force Training at Arrow Electronics (A)

    By: Jason R. Barro, Brian J. Hall and Aaron Zimmerman
    In the mid-1980s, Arrow, the world's largest electronics distributor, implemented a college recruiting program to hire salespeople. The program was part of an effort to increase the professionalism and skill set of the sales force in an industry where few salespeople... View Details
    Keywords: Human Resources; Compensation and Benefits; Recruitment; Retention; Selection and Staffing; Salesforce Management; Competition
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    • 23 Feb 2021
    • Research & Ideas

    COVID-19 Shines New Light on Working Conditions in Supply Chains

    more than 20 years, the devastation in meatpacking is just one example of how lax regulation can make a grave situation deadly. The lack of safety guidance from the US Occupational Health and Safety View Details
    Keywords: by Danielle Kost; Apparel & Accessories
    • Web

    Concrete Symbols - A Concrete Symbol: The Building of Harvard Business School 1908-1927 – Baker Library | Bloomberg Center, Historical Collections

    HBS Quick Links HBS Home MBA Executive Education Doctoral Programs Faculty and Research Alumni Publishing Site Index HBS Home Contact Us Map/Directions A Concrete Symbol The Exhibition Introduction Educating Business View Details
    • 03 Mar 2008
    • First Look

    First Look: March 4, 2008

    Information, and Financial Education Programs Author:Annamaria Lusardi Abstract Individuals are increasingly in charge of their own financial security after retirement. But how well-equipped are individuals... View Details
    Keywords: Martha Lagace
    • 13 Aug 2019
    • Blog Post

    What is the MS/MBA Biotechnology: Life Sciences Program?

    MS/MBA Biotechnology: Life Sciences Webinar Discover the new MS/MBA Biotechnology: Life Sciences Program, the two-year joint degree that blends business, science, and ethics. Hear from the Amitabh Chandra, Ph.D., MS/MBA Program Faculty... View Details
    • April 14, 2017
    • Article

    Companies Like United Need to Cultivate Good Judgment, and Free Their Employees to Use It

    By: John A. Deighton
    United Airlines has pledged to improve its training programs and empower its employees to put customers first in the wake of a video showing a passenger being dragged from a plane. Of all the U.S. air carriers, United should have known the power of social media and... View Details
    Keywords: Crisis Management; Customer Focus and Relationships; Employees; Training; Air Transportation Industry
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    • Research Summary

    Overview

    Inside the State: Bureaucratic Norms and Primary Education in Rural India (Book manuscript in progress)

    When and how do poor democracies implement primary education effectively? India has earned accolades for its robust democracy. Yet the state’s historic... View Details
    Keywords: Education Reform; Bureaucracy; Policy Implementation; India
    • 21 Nov 2024
    • Blog Post

    Thoughts on the JD/MBA From a Recent Grad

    Anne Deng graduated from Harvard’s JD/MBA program in 2023. Before starting the program, Anne worked at Morgan Stanley as an Investment Banking Analyst. During her studies, Anne spent her first summer at Partners Group, a private equity... View Details
    • Web

    The Campus Emerges - A Concrete Symbol: The Building of Harvard Business School 1908-1927 – Baker Library | Bloomberg Center, Historical Collections

    HBS Quick Links HBS Home MBA Executive Education Doctoral Programs Faculty and Research Alumni Publishing Site Index HBS Home Contact Us Map/Directions A Concrete Symbol The Exhibition Introduction Educating Business View Details
    • Web

    George F. Baker - A Concrete Symbol: The Building of Harvard Business School 1908-1927 – Baker Library | Bloomberg Center, Historical Collections

    HBS Quick Links HBS Home MBA Executive Education Doctoral Programs Faculty and Research Alumni Publishing Site Index HBS Home Contact Us Map/Directions A Concrete Symbol The Exhibition Introduction Educating Business View Details
    • Web

    McKim, Mead & White - A Concrete Symbol: The Building of Harvard Business School 1908-1927 – Baker Library | Bloomberg Center, Historical Collections

    HBS Quick Links HBS Home MBA Executive Education Doctoral Programs Faculty and Research Alumni Publishing Site Index HBS Home Contact Us Map/Directions A Concrete Symbol The Exhibition Introduction Educating Business View Details
    • 25 Apr 2007
    • Research & Ideas

    Feeling Stuck? Getting Past Impasse

    Director of Career Development Programs at Harvard Business School. "Without it we cannot grow, change, and—eventually—live more fully in a larger world," Butler writes in his new book, Getting... View Details
    Keywords: by Martha Lagace