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  • All HBS Web  (1,003)
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    • News  (235)
    • Research  (538)
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Show Results For

  • All HBS Web  (1,003)
    • People  (1)
    • News  (235)
    • Research  (538)
    • Multimedia  (4)
  • Faculty Publications  (174)
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  • 09 Jan 2006
  • Research & Ideas

When Benchmarks Don’t Work

product, or service against the best-known similar activity, so that challenging but attainable goals can be set and a realistic course of action implemented to efficiently become and remain best of the best. In one dramatic benchmarking... View Details
Keywords: by Robert S. Kaplan; Service
  • 15 Jan 2014
  • Research & Ideas

Managing the Family Business: It Takes a Village

I led on family business management in Santiago in 1999. I've worked with their family business system ever since. Nelson, then CEO of RBS and also leader of his family branch, attended the seminar to develop plans for his family business... View Details
  • 30 Jun 2021
  • In Practice

The Harvard Business School Faculty Summer Reader 2021

Barack Obama narrating A Promised Land. There truly is no other way to absorb this massive tale of his life, family, marriage, and political journey. I'm five hours into the 29-hour tale and plan to listen to Michelle's version of the... View Details
Keywords: by Kathryn Haviland
  • 24 Nov 2003
  • Research & Ideas

Boards and Corporate Governance: A Balanced Scorecard Approach

Board Scorecard, and the Executive Scorecard. These Scorecards clarify goals, priorities, processes, and ownership, and define the linkages between desired financial results and the actions needed to achieve them. Context Professor Palepu... View Details
Keywords: Re: Robert S. Kaplan & Krishna G. Palepu
  • 23 Jun 2003
  • Research & Ideas

Building a Better Buyer-Seller Relationship

But commitment forms between firms.— Narakesari Narayandas "It doesn't happen from day one, much as you want it to," he said. "A lot of work and planning need to go into it. So make sure you get through the investment phase... View Details
Keywords: by Martha Lagace
  • 07 Nov 2012
  • HBS Case

HBS Cases: Sir Alex Ferguson--Managing Manchester United

like? A: Yes, that's true. It is one of the sacrifices I make in the name of research! But in all seriousness, my coauthor Tom Dye (HBS MBA 2012) and I felt it was important to take our time and do this right. I first met Sir Alex last fall during one of his trips to... View Details
Keywords: by Sean Silverthorne; Sports; Entertainment & Recreation
  • 10 Sep 2020
  • Research & Ideas

The COVID Two-Step for Leaders: Protect and Pivot

the crisis to emerge stronger than others in our industry?” “How can the organization learn through this experience to win in a new world?” Saenz and O’Keeffe explain: “To guide the decisions and actions that will answer those... View Details
Keywords: by Boris Groysberg and Katherine Connolly Baden
  • 13 Oct 2009
  • Research & Ideas

7 Lessons for Navigating the Storm

No one can be an effective leader in a crisis by attempting to go it alone. Leaders must be the first to recognize this reality and plan accordingly." The seven leadership lessons include: Face reality, starting with yourself. Don't... View Details
Keywords: by Martha Lagace
  • 09 Sep 2015
  • Research & Ideas

Leadership Lessons of the Great Recession: Options for Economic Downturns

Dave Cote and his team brought to managing their company during the Great Recession. The shift to managing companies for short-term financial interests has been an increasing trend among US businesses, leading to a focus on actions that... View Details
Keywords: by Sandra Sucher & Susan Winterberg; Aerospace; Electronics
  • 14 Jul 2020
  • Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

rapidly leveraging new ways of doing things, both from an operational and commercial standpoint, quickly became a number one priority. Keeping up to date with the latest governmental information was a useful starting point for many, but it wasn’t enough to generate... View Details
Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa
  • 15 Oct 2007
  • Research & Ideas

Businesses Beware: The World Is Not Flat

expansion," Ghemawat argues. While identifying similarities from one place to the next is essential, effective cross-border strategies will take careful stock of differences as well. An expert on global strategy, Ghemawat lays out an View Details
Keywords: by Martha Lagace
  • 13 Apr 2016
  • Research & Ideas

Why Your Company Wants to be a 'Cognitive Referent' (Hint: SpaceX)

Technology and Operations Management Unit at Harvard Business School. After all, 2007 was the year that Twitter was founded; Airbnb formed the following year. For startups jockeying for position in nascent markets, pressure is intense to come up with a viable business... View Details
Keywords: by Roberta Holland; Aerospace; Food & Beverage; Retail
  • 30 Mar 2018
  • What Do You Think?

What Should Mark Zuckerberg Do?

address. Employees watched closely the numbers of users who might elect the “DeleteMyAccount” button on Facebook. What would you do? Mark Zuckerberg has come to you today to help formulate a plan of action... View Details
Keywords: by James Heskett; Web Services; Information Technology
  • 19 Sep 2016
  • Research & Ideas

Why Isn't Business Research More Relevant to Business Practitioners?

of practical relevance of much of our research might suggest that few of us also have the ambition to improve the decisions of the managers and policymakers whose actions we study” Toffel’s paper serves as a call to arms for scholars to... View Details
Keywords: by Carmen Nobel; Education
  • Research Summary

Research Thrust

By: Rakesh Khurana
I am trained in organizational sociology and my main areas of interest lie in macro-organizational theory and the dynamics of executive labor markets. To date, my research has focused on two themes. The first revolves around understanding the forces that govern the... View Details
  • 02 Feb 2004
  • Research & Ideas

Mapping Your Corporate Strategy

take the ideas further, starting with The Balanced Scorecard: Translating Strategy into Action (1996) and The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment (2000). Most recently,... View Details
Keywords: by Martha Lagace
  • 15 May 2020
  • Research & Ideas

Find Your Pragmatic Path through Radical Uncertainty

the future. Process planning and scenario planning make more sense than fixed projections because they focus on answerable questions. What is required to remain solvent per month? What startup costs will be... View Details
Keywords: by Howard Stevenson, Eugene B. Kogan, and Shirley Spence
  • 07 Apr 2014
  • Research & Ideas

Negotiation and All That Jazz

actions any more than you'd let them dictate yours." As a result, Wheeler is skeptical about one-size-fits-all negotiation strategies. An approach that succeeds in one context could be disastrous in another. That makes him equally... View Details
Keywords: by Michael Blanding
  • 09 Sep 2013
  • Lessons from the Classroom

Teaching Climate Change to Skeptics

A few years ago, Joseph B. Lassiter traveled to San Francisco, Houston, and New York to hold discussions with Harvard alumni on the topic of business and the environment. Each time, he surveyed the audience about the touchy subject of climate change and how society... View Details
Keywords: by Carmen Nobel
  • 04 Feb 2021
  • Research & Ideas

Inside CEOs' Pandemic Worries: Uncertainty, Employees, and Kids

the pandemic’s suddenness caught many without sufficient ready cash. A real estate CEO noted: “We had ongoing construction and needed to pay our contractors but were not sure that we would receive payments as planned from our customers... View Details
Keywords: by Gamze D. Yucaoglu, Robin Abrahams, and Boris Groysberg
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