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  • 17 Oct 2018
  • Research & Ideas

Pro Basketball Coaches Display Racial Bias When Selecting Lineups

“Driving Miss Daisy” effect, in which one member of a particular race, but not others, is exempted from bias.) In a new paper to be published in Organizational Science, Zhang found that the bias a coach shows isn’t set, but varies from... View Details
Keywords: by Michael Blanding; Sports
  • 28 Apr 2003
  • Research & Ideas

Supply Chain Risk: Deal With It

the key risk factors have developed from a pressure to enhance productivity, eliminate waste, remove supply chain duplication, and drive for cost improvement," says William L. Michels, CEO of consulting firm ADR North America, Ann... View Details
Keywords: by David Stauffer
  • 10 Sep 2007
  • Research & Ideas

High Note: Managing the Medici String Quartet

then they want to do something interesting and new with it. And so the work of a string quartet playing at this level becomes an entirely new creation, a new version of one of... View Details
Keywords: by Martha Lagace; Music
  • 10 Jul 2007
  • What Do You Think?

How Much of Leadership Is About Control, Delegation, or Theater?

that environment ." Ann Brown asks, "How long would it take for the results of consistent leadership actions and 'action messages' to show in the bottom line?" Steve Mosley suggested that the value of 10 percent shouldn't be underestimated in pointing... View Details
Keywords: by Jim Heskett
  • 27 Oct 2002
  • Research & Ideas

Want a Happy Customer? Coordinate Sales and Marketing

as customer acquisition, on-time delivery, developing new services and products, and running efficiently. But operating performance is also a result; it is derivative of human performance. Human performance involves many things but is... View Details
Keywords: by Benson Shapiro
  • January 2008
  • Case

Lenovo: Building A Global Brand (Multimedia case)

By: John A. Quelch and Carin-Isabel Knoop
Announced in December 2004, the $1.75 billion acquisition of IBM's PC division by Lenovo, China's largest PC maker, made headlines around the world. A relative upstart in the business, Lenovo acquired the division of IBM that invented the PC in 1981. While Lenovo was... View Details
Keywords: Marketing Strategy; Multinational Firms and Management; Information Infrastructure; Global Strategy; Acquisition; Brands and Branding; Manufacturing Industry; Computer Industry; China
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  • 11 Mar 2008
  • First Look

First Look: March 11, 2008

Abstract Go-shop provisions have changed the way in which private equity firms execute public-company buyouts. While there has been considerable practitioner commentary on go-shops in the three years since they first appeared, this paper... View Details
Keywords: Martha Lagace
  • 08 Sep 2008
  • HBS Case

The Value of Environmental Activists

There are many methods, most financial, to measure the success of companies in meeting goals. But the question becomes a lot harder at Harvard Business School when MBAs are challenged to measure the efforts of environmental organizations like Greenpeace and the World... View Details
Keywords: by Sarah Jane Gilbert; Energy; Utilities
  • 20 Jan 2015
  • First Look

First Look: January 20

rededicating themselves to improving the value they deliver to their patients: better outcomes and lower costs. Time-driven activity-based costing offers the potential for clinicians to redesign their care processes toward that end. This costing approach, however, is... View Details
Keywords: Sean Silverthorne
  • October 2010 (Revised July 2013)
  • Case

ActionAid International: Globalizing Governance, Localizing Accountability

By: Alnoor Ebrahim and Rachel Gordon
As a global NGO working in 45 countries, ActionAid International aims to eradicate poverty by addressing its underlying causes such as injustice and inequality. This case follows a series of radical transformations implemented by the organization's CEO, Ramesh Singh—a... View Details
Keywords: Local Range; Globalized Firms and Management; Corporate Accountability; Corporate Governance; Leading Change; Organizational Change and Adaptation; Organizational Structure; Nonprofit Organizations; Power and Influence; Johannesburg; London
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  • 18 Mar 2008
  • First Look

First Look: March 18, 2008

professional relationships may "bridge" the asymmetric information. This bridge may be particularly strong if both firms were financed by the same venture capital firm. Third, geographic proximity may also reduce the asymmetric... View Details
Keywords: Martha Lagace
  • 28 Mar 2024
  • Blog Post

IFC India: RMZ EcoWorld

About EcoWorldDevelopment of EcoWorld began in 2016 by Indian real estate firm RMZ to accommodate Bangalore’s increasing need for office space, particularly for tech firms. Accordingly, the development was designed to be a... View Details
  • January 2017 (Revised February 2018)
  • Case

Godiva Japan: Think Local, Scale Global

By: Rohit Deshpandé, Esel Cekin and Akiko Kanno
This case tracks Jerome Chouchan’s strategies and execution for a successful turnaround of Godiva Japan’s operations, which were experiencing a decline in sales when he became the managing director of the company in 2010. Through various initiatives and innovations,... View Details
Keywords: Branding; Internationalization; Innovation; Positioning; Customer Segmentation; Occasion-based Segmentation; Execution; Talent; Customer-focused Strategies; Product Positioning; Globalized Firms and Management; Change Management; Talent and Talent Management; Customer Focus and Relationships; Product; Segmentation; Innovation and Invention; Brands and Branding; Retail Industry; Food and Beverage Industry; Japan
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  • 16 Aug 2004
  • Research & Ideas

Luxury Isn’t What It Used to Be

its appeal, yet consumers—particularly young, fashion-conscious consumers—want a product that looks fresh and unexpected. How does a luxury brand keep its edge and attract new devotees without losing its core following? "We can still... View Details
Keywords: by Julia Hanna; Consumer Products
  • 25 May 2010
  • First Look

First Look: May 25

  PublicationsHeterogeneity and Graceful Technology Retreats: A New Perspective on Responding to Dominant Technological Threats Authors:Ron Adner and Daniel Snow Publication:Industrial and Corporate Change (forthcoming) Abstract We... View Details
Keywords: Martha Lagace
  • 03 Jan 2011
  • Research & Ideas

Most Popular Articles of 2010

to Tactics Drivers such as globalization, deregulation, and technological change are profoundly changing the competitive game. Scholars and practitioners agree that the fastest-growing firms in this new... View Details
Keywords: by Staff
  • 22 Apr 2014
  • First Look

First Look: April 22

https://www.hbs.edu/faculty/Pages/download.aspx?name=13-064.pdf Comparing the Cash Policies of Public and Private Firms By: Farre-Mensa, Joan Abstract—I document that public U.S. firms hold twice as much cash... View Details
Keywords: Sean Silverthorne
  • 05 Dec 2006
  • First Look

First Look: December 5, 2006

Science Foundation. The developed platform offers an unprecedented view of the R&D-to-patenting innovation process and a close analysis of the strengths and limitations of the Industry R&D Survey. The files are linked through a name-matching algorithm... View Details
Keywords: Sean Silverthorne
  • 10 Feb 2016
  • HBS Seminar

Hong Luo of Harvard Business School and Julie Mortimer of Boston College, Department of Economics

  • 18 Jul 2019
  • Lessons from the Classroom

The Internet of Things Needs a Business Model. Here It Is

and develop new workflows. “We can put sensors on something and get great data out of it, but then the question becomes what are we going to do with that data—and how are we going to make money off of it?” So why, then, do most IoT... View Details
Keywords: by Michael Blanding; Computer