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  • February 2008
  • Supplement

EFI, Inc. (C)

By: David B. Godes and Lauren Barley
This is a follow-on case to EFI, Inc. (A) and (B). It reports on the sales force's response to the new plan and provides some data as to their performance in the quarters immediately following the implementation of the new plan. View Details
Keywords: Motivation and Incentives; Salesforce Management; Compensation and Benefits; Information Technology Industry
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  • 01 Dec 2022
  • News

Singing to the Corn

trainee. “The first thing they told us was, ‘The good news is that despite the big reengineering effort, you guys are safe. The bad news is that you’re going to help us do it, and get to our number.’” Keen wanted to prove himself to fit... View Details
Keywords: Julia Hanna; photographed by Vance Jacobs; Agriculture
  • 29 Aug 2023
  • News

Helping Consumers Decarbonize their Purchases

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. In this episode, we’re going to be highlighting an episode of another HBS podcast: Climate Rising, which focuses on what businesses are doing, can do, and should do... View Details
  • August 2024
  • Case

Getting into the Arena (A): Shelane Etchison

By: Robert F. White and David Allen
This case explores the political campaign of Shelane Etchison, a pioneering U.S. Army veteran and double-degree Harvard graduate who ran for the U.S. House of Representatives in North Carolina's Ninth Congressional District in 2024. Seeking office for the first time,... View Details
Keywords: Political Elections; Motivation and Incentives; Strategy; Public Administration Industry; United States; North Carolina
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  • 12 Oct 2022
  • Research & Ideas

When Design Enables Discrimination: Learning from Anti-Asian Bias on Airbnb

early months of the pandemic compared to other hosts in New York City. The drop in reviews for Asian hosts began in the spring of 2020 and remained low through November 2020. Scapegoating during the pandemic Reports of racially View Details
Keywords: by Pamela Reynolds; Technology; Travel
  • 23 Mar 2016
  • Working Paper Summaries

Finding Excuses to Decline the Ask

Keywords: by Christine Exley & Ragan Petrie
  • 18 Jun 2018
  • Research & Ideas

Warning: Scary Warning Labels Work!

The law, which is still being hashed out in court, requires manufacturers to say sugary drinks can lead to obesity, diabetes, and tooth decay. New research from Harvard Business School suggests that even if San Francisco wins its court... View Details
Keywords: by Dina Gerdeman; Advertising; Public Relations
  • September 2009 (Revised March 2015)
  • Case

eBay Partner Network (A)

By: Benjamin Edelman and Ian Larkin
eBay considers adjustments to the structure and rules of its affiliate marketing program, eBay Partner Network (ePN). In particular, eBay reevaluates affiliate compensation structure, the role of bonuses for especially productive affiliates, and the overall rationale... View Details
Keywords: Compensation and Benefits; Marketing Strategy; Partners and Partnerships; Motivation and Incentives; Online Technology; Service Industry
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  • 9 Nov 2021
  • Interview

How to Build Psychological Safety in Your Workplace with The Fearless Organization Author, Amy C. Edmondson

By: Amy C. Edmondson and Dominic Monkhouse
If you want to be better at leading a team. If you want to know how to lead a good decision making process. Or how to engage and inspire people to bring their full self to work, don’t miss Amy Edmondson, Harvard Business School professor and author of The Fearless... View Details
Keywords: Psychological Safety; Organizational Culture; Groups and Teams; Decision Making; Motivation and Incentives
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  • January 2011 (Revised December 2017)
  • Case

Tombstones

By: Timothy A. Luehrman and David Lane
This case consists primarily of excerpts from term sheets and prospectuses for six securities offerings made by US companies during 2009-2010, just after the financial crisis and recession of 2008-09. There are three issues of senior unsecured notes, one floating rate... View Details
Keywords: Financial Crisis; Equity; Debt Securities; Bonds; Motivation and Incentives; United States
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  • September 2006 (Revised November 2006)
  • Case

Cathy Benko: WINning at Deloitte (A)

By: Kathleen L. McGinn, Deborah M. Kolb and Cailin B. Hammer
Jim Quigley, CEO of Deloitte and Touche's consulting practice, asks senior partner Cathy Benko to lead Deloitte & Touche's much publicized Initiative for the Retention and Advancement of Women (WIN). Benko, already the Lead Client Service Partner on one of Deloitte's... View Details
Keywords: Motivation and Incentives; Leadership Development; Talent and Talent Management; Personal Development and Career; Gender; Consulting Industry; United States
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  • January 1975 (Revised September 1982)
  • Case

First Federal Savings (A)

By: Jay W. Lorsch
Raises questions about basing a reward system on profit and changing MBO indicators through time. View Details
Keywords: Motivation and Incentives; Compensation and Benefits; Banking Industry
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  • September 2011 (Revised May 2013)
  • Case

New Resource Bank: In Pursuit of Green

By: Christopher Marquis and Juan Almandoz
New Resource Bank was founded in San Francisco in 2006 with a mission focused on environmental sustainability. The case illustrates the opportunities and challenges of banking on values and the challenges of organizations defining a social and environmental commitment.... View Details
Keywords: Motivation and Incentives; Corporate Entrepreneurship; Business and Stakeholder Relations; Corporate Social Responsibility and Impact; Strategy; Business and Government Relations; Banking Industry; San Francisco
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  • 25 Aug 2022
  • News

Up on the Corner

opportunity too great to help families whose struggles she understands all too well. She remains motivated by the community support she sees for her work and the prospect of perfecting a model for affordable... View Details
Keywords: Alexander Gelfand; photographed by Melissa Golden; Real Estate
  • 22 Aug 2011
  • Research & Ideas

Getting to Eureka!: How Companies Can Promote Creativity

wins were more frequently associated with the positive emotions and intrinsic motivation that in turn generated the creativity needed to develop innovative approaches to problems. That doesn't mean that... View Details
Keywords: by Michael Blanding
  • Article

Enfranchisement of Service Workers

By: Leonard A. Schlesinger and James Heskett
Enfranchisement is achieved through an integration of empowerment with methods of pay for performance. Evidence from Ito Yokado Group in Japan and Nordstrom in the US demonstrates the positive effects of enfranchisement. Successful efforts to enfranchise employees: 1.... View Details
Keywords: Motivation and Incentives; Franchise Ownership; Employees; Compensation and Benefits; Service Industry; Japan; United States
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  • February 7, 2013
  • Other Article

Is Doing Good ‘Good Enough’?: Unleashing the Power of Self-Interest in Philanthropy

By: Josh Baron
To take advantage of the unprecedented opportunities for philanthropy to make a difference in society, we have to encourage people to think more consciously and creatively about: "What's in this for me?" View Details
Keywords: Motivation and Incentives; Philanthropy and Charitable Giving
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  • May 1998 (Revised May 2001)
  • Case

Merchandising at Nine West Retail Stores

By: Ananth Raman and Colin S Welch
Describes the merchandising decision process (organization, structure, and incentives) at Nine West retail stores, a large footwear retailer in the United States. Also describes changes currently occurring at Nine West and thus provides a context in which students can... View Details
Keywords: Organizational Structure; Situation or Environment; Motivation and Incentives; Decision Making; Change; Budgets and Budgeting; Forecasting and Prediction; Brands and Branding; Marketing Strategy; Product Marketing; Apparel and Accessories Industry; Apparel and Accessories Industry; United States
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  • March 2001 (Revised May 2002)
  • Supplement

Circon (B)

By: Brian J. Hall, Guhan Subramanian and Christopher A Rose
Supplements the (A) case. View Details
Keywords: Motivation and Incentives; Corporate Governance; Medical Devices and Supplies Industry; United States
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  • September 2016
  • Case

Designing Performance Metrics at GoDaddy

By: C. Fritz Foley and Michael Lemm
Scott Wagner has recently joined GoDaddy, a leading provider of cloud-based software and services that helped individuals and small businesses establish a web presence, in the dual role of chief operating officer and chief financial officer. One of his first tasks is... View Details
Keywords: Motivation and Incentives; Management Practices and Processes; Performance Evaluation; Compensation and Benefits; Web Services Industry
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