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      Management Information SystemsRemove Management Information Systems →

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      • April 1987
      • Case

      Giant Systems Division: The Personnel Function

      By: Michael Beer
      Keywords: Human Resources; Management
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      Beer, Michael. "Giant Systems Division: The Personnel Function." Harvard Business School Case 487-070, April 1987.
      • April 1987 (Revised July 1989)
      • Case

      Lockheed-Georgia Co.: Executive Information Systems

      By: Lynda M. Applegate
      Keywords: Business Divisions; Information Technology Industry
      Citation
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      Applegate, Lynda M. "Lockheed-Georgia Co.: Executive Information Systems." Harvard Business School Case 187-135, April 1987. (Revised July 1989.)
      • April 1987 (Revised January 1988)
      • Background Note

      Managing Information Technology: IT Organization and Leadership

      By: Lynda M. Applegate
      Keywords: Information Technology; Management; Infrastructure; Leadership
      Citation
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      Applegate, Lynda M. "Managing Information Technology: IT Organization and Leadership." Harvard Business School Background Note 187-150, April 1987. (Revised January 1988.)
      • April 1987 (Revised January 1988)
      • Background Note

      Managing Information Technology: System Development Project Management

      By: Lynda M. Applegate
      Keywords: Information Technology; System; Projects; Management
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      Applegate, Lynda M. "Managing Information Technology: System Development Project Management." Harvard Business School Background Note 187-149, April 1987. (Revised January 1988.)
      • April 1987 (Revised July 1988)
      • Background Note

      Managing Information Technology: Technology Overview

      By: Lynda M. Applegate
      Keywords: Information Technology; Management
      Citation
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      Applegate, Lynda M. "Managing Information Technology: Technology Overview." Harvard Business School Background Note 187-148, April 1987. (Revised July 1988.)
      • March 1987 (Revised October 1993)
      • Case

      Au Bon Pain: The French Bakery Cafe, The Partner/Manager Program

      By: W. Earl Sasser
      In recent years, Au Bon Pain (ABP), a chain of upscale French bakeries/sandwich cafes based in Boston, confronted a set of human resource problems endemic to the fast food industry (i.e., a labor shortage which made it difficult to attract and maintain quality crew... View Details
      Keywords: Motivation and Incentives; Managerial Roles; Retention; Employees; Performance Improvement; Recruitment; Problems and Challenges; Compensation and Benefits; Food and Beverage Industry; Service Industry; Boston
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      Sasser, W. Earl. "Au Bon Pain: The French Bakery Cafe, The Partner/Manager Program." Harvard Business School Case 687-063, March 1987. (Revised October 1993.)
      • January 1987 (Revised February 1992)
      • Case

      New Technology at World Aluminum Corp.: The Jumping Ring Circulator

      By: Dorothy Leonard-Barton
      Keywords: Operations; Management; Information Technology; Innovation and Invention
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      Leonard-Barton, Dorothy. "New Technology at World Aluminum Corp.: The Jumping Ring Circulator." Harvard Business School Case 687-050, January 1987. (Revised February 1992.)
      • January 1987 (Revised January 2002)
      • Case

      Baker Precision Instruments, Inc.

      By: Ramchandran Jaikumar, Roy Shapiro, Donald Rosenfield and Kathryn E. Stecke
      A rapidly growing machine parts manufacturer is trying to decide whether to acquire an advanced Flexible Manufacturing System or Systems. The selection decisions must address the impact of new technology, the effect of setup times on production planning and capacity,... View Details
      Keywords: Information Technology; Cost vs Benefits; Machinery and Machining; Production; Decision Choices and Conditions; Management Systems; Manufacturing Industry; Industrial Products Industry
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      Jaikumar, Ramchandran, Roy Shapiro, Donald Rosenfield, and Kathryn E. Stecke. "Baker Precision Instruments, Inc." Harvard Business School Case 687-052, January 1987. (Revised January 2002.)
      • 01 Jan 1987
      • Conference Presentation

      Executive Support Systems for Hospital Strategic Planning

      By: L. M. Applegate and R. O. Mason
      Keywords: Management Systems; Strategic Planning; Health Care and Treatment; Health Industry
      Citation
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      Applegate, L. M., and R. O. Mason. "Executive Support Systems for Hospital Strategic Planning." Paper presented at the International Conference on Systems Sciences, January 01, 1987.
      • December 1986 (Revised July 1989)
      • Background Note

      Note on the Hospital Information Systems Industry

      By: Regina E. Herzlinger
      Keywords: Information Technology; Health Care and Treatment
      Citation
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      Herzlinger, Regina E. "Note on the Hospital Information Systems Industry." Harvard Business School Background Note 187-092, December 1986. (Revised July 1989.)
      • December 1986 (Revised November 1989)
      • Case

      Hewlett-Packard: Manufacturing Productivity Division (A)

      By: Benson P. Shapiro and Lawrence B. Levine
      In late summer 1986, the management of the Manufacturing Productivity Division (MPD) of Hewlett-Packard (HP) was in the process of making major market selection and product policy decisions. MPD is a small division which develops and markets manufacturing productivity... View Details
      Keywords: Business Divisions; Marketing; Product Marketing; Market Entry and Exit; Production; Research and Development; Manufacturing Industry
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      Shapiro, Benson P., and Lawrence B. Levine. "Hewlett-Packard: Manufacturing Productivity Division (A)." Harvard Business School Case 587-101, December 1986. (Revised November 1989.)
      • 01 Dec 1986
      • Conference Presentation

      A Group Decision Support System for Idea Generation and Issue Analysis in Organization Planning

      By: L. M. Applegate, B. R. Konsynski and J. F. Nunamaker
      Keywords: Groups and Teams; Planning; Management Analysis, Tools, and Techniques
      Citation
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      Applegate, L. M., B. R. Konsynski, and J. F. Nunamaker. "A Group Decision Support System for Idea Generation and Issue Analysis in Organization Planning." Paper presented at the Conference on Cooperative Work, December 01, 1986.
      • November 1986 (Revised June 1987)
      • Case

      Fieldcrest Division of Fieldcrest Mills, Inc.: Compensation System for Field Sales Representatives

      By: Frank V. Cespedes
      Focuses on the compensation plan for Fieldcrest sales representatives. Management is reviewing the structure of the plan and must decide how to establish compensation goals and guidelines for the following year so that sales efforts are allocated among products and/or... View Details
      Keywords: Markets; Competitive Strategy; Compensation and Benefits
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      Cespedes, Frank V. "Fieldcrest Division of Fieldcrest Mills, Inc.: Compensation System for Field Sales Representatives." Harvard Business School Case 587-097, November 1986. (Revised June 1987.)
      • October 1986 (Revised November 1989)
      • Case

      Becton Dickinson & Co.: VACUTAINER Systems Division

      By: Frank V. Cespedes
      Concerns negotiations between managers of Becton Dickinson's (BD) VACUTAINER division (which manufactures and sells blood collection products) and managers of a large hospital buying group. Recent changes in the health care industry are the background for the... View Details
      Keywords: Distribution; Negotiation Participants; Negotiation Process; Price; Sales; Manufacturing Industry; Medical Devices and Supplies Industry; Health Industry; United States
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      Cespedes, Frank V. "Becton Dickinson & Co.: VACUTAINER Systems Division." Harvard Business School Case 587-085, October 1986. (Revised November 1989.)
      • August 1986 (Revised June 1987)
      • Case

      Lotus Development Corporation: Entering International Markets

      By: David B. Yoffie and John J. Coleman
      Lotus 1-2-3 exploded on the American market in the spring of 1983. Nine months later Jim Manzi, vice president of marketing, hired Chuck Digate to develop an international strategy for Lotus. Case explores Lotus' rapid rise to the top of the software market in the... View Details
      Keywords: Market Entry and Exit; Applications and Software; Global Strategy; Management Teams; Information Technology Industry; United States
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      Yoffie, David B., and John J. Coleman. "Lotus Development Corporation: Entering International Markets." Harvard Business School Case 387-034, August 1986. (Revised June 1987.)
      • June 1986 (Revised July 1990)
      • Case

      OTISLINE (A)

      By: F. Warren McFarlan and Donna B. Stoddard
      Describes the company's use of information technology to strengthen its position in the elevator sales and service market. Also demonstrates how information technology can be used to better manage and control a large geographically dispersed service organization. View Details
      Keywords: Information Technology; Technology Adoption; Sales; Marketing; Rank and Position; Salesforce Management; Service Operations; Management Analysis, Tools, and Techniques; Global Range; Accounting; Business Ventures; Industry Growth
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      McFarlan, F. Warren, and Donna B. Stoddard. "OTISLINE (A)." Harvard Business School Case 186-304, June 1986. (Revised July 1990.)
      • May 1986
      • Case

      Data Administration in Citibank Brazil (A): The Competitive Advantage

      By: Shoshana Zuboff
      Keywords: Banks and Banking; Information Management; Competitive Advantage; Banking Industry; Brazil
      Citation
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      Zuboff, Shoshana. "Data Administration in Citibank Brazil (A): The Competitive Advantage." Harvard Business School Case 486-109, May 1986.
      • May 1986 (Revised October 1986)
      • Case

      Data Administration in Citibank Brazil (B): Strategy and Technology

      By: Shoshana Zuboff
      Keywords: Banks and Banking; Information Management; Banking Industry; Brazil
      Citation
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      Zuboff, Shoshana. "Data Administration in Citibank Brazil (B): Strategy and Technology." Harvard Business School Case 486-110, May 1986. (Revised October 1986.)
      • May 1986 (Revised October 1986)
      • Case

      Data Administration in Citibank Brazil (C): The Back-End Project

      By: Shoshana Zuboff
      Keywords: Information Management; Banking Industry; Brazil
      Citation
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      Zuboff, Shoshana. "Data Administration in Citibank Brazil (C): The Back-End Project." Harvard Business School Case 486-111, May 1986. (Revised October 1986.)
      • May 1986
      • Case

      Data Administration in Citibank Brazil (D): Implementation of the Central Liabilities Pilot

      By: Shoshana Zuboff
      Keywords: Banks and Banking; Information Management; Banking Industry; Brazil
      Citation
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      Zuboff, Shoshana. "Data Administration in Citibank Brazil (D): Implementation of the Central Liabilities Pilot." Harvard Business School Case 486-112, May 1986.
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