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Show Results For
- All HBS Web
(6,054)
- People (7)
- News (1,256)
- Research (3,228)
- Events (79)
- Multimedia (78)
- Faculty Publications (2,523)
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- 25 Apr 2012
- What Do You Think?
How Will the “Age of Big Data” Affect Management?
them "data whisperers") is so acute that it may be years before a sufficient supply can be trained. The McKinsey Global Institute estimates that up to 190,000 are needed now in the US, along with 1.5 million managers capable of using... View Details
Keywords: Re: James L. Heskett
- 30 Aug 2010
- Research & Ideas
Turning Employees Into Problem Solvers
Ten years ago, the Institute of Medicine published To Err is Human, a groundbreaking report that pushed the issue of medical errors into the public spotlight. That we all make mistakes was certainly nothing new: Operational failures occur... View Details
- 02 Sep 2002
- What Do You Think?
What Can Business Schools Do to Avoid Bad Apples?
immense cost to individuals, and the economy in general, of a loss of trust in our business institutions and those who lead them. We know a few things on which to base a judgment. First, any organization can best avoid loss of... View Details
Keywords: by James Heskett
- 05 Aug 2002
- Research & Ideas
Are Consumers the Cure for Broken Health Insurance?
far-reaching. First, the number and variety of investment choices skyrocketed, as new mutual fund companies rushed into the market with creative, differentiated offerings. Today, according to Institutional Investor, more than 90 percent... View Details
Keywords: by Regina E. Herzlinger
- 26 Mar 2019
- First Look
New Research and Ideas, March 26, 2019
auditor, we identify structural contingencies in the institutional environment and in program design under which codes and monitoring are more likely to be associated with improvements in working conditions. At the View Details
Keywords: Dina Gerdeman
- 19 Aug 2008
- First Look
First Look: August 19, 2008
institution in Japan for many years. These contacts have brought to Carlyle a number of good quality companies, but the volume of buyouts done by Carlyle in Japan has not been what they hoped it would be. Students are asked how the firm... View Details
Keywords: Sean Silverthorne
- 18 Sep 2018
- First Look
New Research and Ideas, September 18, 2018
structures and consumer values in diversification decisions. The findings contribute to the broader literatures on institutional entrepreneurship, market categories, and social movements. They also help activists and managers appraising... View Details
Keywords: Dina Gerdeman
- 04 Jun 2007
- Research & Ideas
Is Health Care Making You Better—or Dead?
Kaiser Permanente in California, which started out as a very innovative, customer-focused institution that at some point "lost its soul," as you write. What does the Kaiser story tell us? A: It tells us that it would be great if... View Details
- 17 Oct 2013
- Research & Ideas
Reserve Bank Governor Discusses India’s Financial Opportunities
said. As for the issue of human capital, Rajan noted that the majority of the populous is undereducated. "We need more education," he said. "Harvard is of course unique, but we need more institutions that emulate you."... View Details
Keywords: by Carmen Nobel
- 09 Apr 2013
- First Look
First Look: April 9
conditions improve and the (B) case recounts some of those choices. The case focuses on the question of the importance in Austal's maintaining manufacturing close to its design center and how it will do this as its center of gravity increasingly shifts to other... View Details
Keywords: Sean Silverthorne
- 03 Oct 2013
- Research & Ideas
Lehman Brothers Plus Five: Have We Learned from Our Mistakes?
how these institutions affect one another. This expertise—combined with better institutional transparency and the banks' new lower—risk practices-leads to a more stable system than the one that existed five... View Details
- 11 May 2011
- Research & Ideas
Building a Better Board
things you need to need to know if you want to give a CEO meaningful counsel. The goal of the performance discussion is not just to fill out a report card to justify the compensation decision, but also to help a good CEO become a great CEO." When he was at Arrow,... View Details
Keywords: by Carmen Nobel
- 02 Aug 2004
- Research & Ideas
Health Care Research and Prospects
of specialized institutional problems that one really has to understand and get around to be able to do good research, and there are big opportunities to leverage efforts across faculty. Since 1997, faculty at HBS have launched quite a... View Details
- August 2018
- Case
Garanti Payment Systems: Digital Transformation Strategy (A)
By: Shelle M. Santana and Esel Çekin
Işıl Akdemir Evlioğlu, executive vice president of marketing at Garanti Payment Systems (GPS), a subsidiary of Garanti Bank, is grappling with three questions. First, should GPS create its own mobile app for credit card customers or leverage the bank’s already... View Details
Keywords: Loyalty Program; Campaign Management; Campaign Enrollment; Branding; Customer Acquisition; Regulations; Regulatory Changes; Bank; Retail Banks; Banking; Credit Card; Payment Systems; Installment; Mobile App; Call Center; Data Analytics; Digital Technology; Banks and Banking; Business Subsidiaries; Mobile and Wireless Technology; Credit Cards; Brands and Branding; Governing Rules, Regulations, and Reforms; Decision Choices and Conditions; Digital Transformation; Financial Services Industry
Santana, Shelle M., and Esel Çekin. "Garanti Payment Systems: Digital Transformation Strategy (A)." Harvard Business School Case 519-014, August 2018.
- May 2008 (Revised September 2014)
- Teaching Note
TD Canada Trust (A), (B), and (C)
By: Dennis Campbell
- 06 Apr 2015
- Research & Ideas
After Germanwings, More Attention Needed on Employee Mental Health
chronic work stress, while only 36 percent reported their employers provided adequate support to manage it. According to the National Institute of Mental Health, some 6.7 percent of American adults experience "major depressive disorder;... View Details
- 25 Jun 2013
- First Look
First Look: June 25
too little influence to structural and situational factors. We examine whether this tendency leads even experienced professionals to make systematic mistakes in their selection decisions, favoring alumni from academic institutions with... View Details
Keywords: Anna Secino
- 12 Jun 2012
- First Look
First Look: June 12
sensible and do reduce some risks that could severely damage a company. But rules-based risk management will not diminish either the likelihood or the impact of a disaster, such as Deepwater Horizon, just as it did not prevent the failure of many financial View Details
Keywords: Sean Silverthorne
- 24 Aug 2009
- Research & Ideas
SuperCorp: Values as Guidance System
principles help them create continuity through time, from past successes and traditions to present goals to future visions and changes. They become institutions that have meaning beyond the current bundle of assets or lines of business.... View Details
Keywords: by Rosabeth Moss Kanter
- 29 Sep 2008
- Research & Ideas
How Economics May Lead to Better Football Games
several weeks before the regular season had even ended. The 1990–1991 postseason was particularly dire: Premature matching led, predictably, to games that left undecided the pressing question of which team was best. Faced with these View Details