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  • May 2008 (Revised September 2009)
  • Case

IBM's Dynamic Workplace

By: Rosabeth M. Kanter
IBM already competed for talent by being a best workplace. It was one of the first companies to provide paid vacations, health insurance, sick leave, job sharing, and domestic partner benefits. Its human resources portfolio included a full array of progressive policies... View Details
Keywords: Values and Beliefs; Globalized Firms and Management; Leading Change; Corporate Social Responsibility and Impact; Organizational Culture; Social Enterprise
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  • 11 Mar 2008
  • First Look

First Look: March 11, 2008

Abstract Go-shop provisions have changed the way in which private equity firms execute public-company buyouts. While there has been considerable practitioner commentary on go-shops in the three years since they first appeared, this paper... View Details
Keywords: Martha Lagace
  • February 2025
  • Article

Deep Responsibility, SDGs, and Asia: A Historical Perspective

By: Geoffrey Jones
Although it was only in 2015 the 17 SDGs were adopted by UN Member States, many of the underlying ideas can be found in the strategies of some businesses going back to the nineteenth century. Asia was the home of many of the most advanced concepts of business... View Details
Keywords: ESG; Multinational Corporation; Sustainability; Corporate Social Responsibility and Impact; Multinational Firms and Management; Corporate Governance; Leadership; Asia
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  • October 2016
  • Supplement

24 Hour Fitness (B): Ownership Changes, 2005–2016

By: John R. Wells and Gabriel Ellsworth
In 2016, 24 Hour Fitness was the number-two fitness chain in the United States, generating revenues of $1.4 billion from 441 clubs serving 3.8 million members. Based in San Ramon, California, 24 Hour Fitness operated clubs in 13 states. Having grown rapidly to become... View Details
Keywords: Advertising; Advertising Campaigns; Buildings and Facilities; Acquisition; Business Growth and Maturation; Business Model; Business Organization; For-Profit Firms; Customers; Customer Focus and Relationships; Customer Satisfaction; Age; Training; Private Equity; Financing and Loans; Price; Profit; Revenue; Geographic Location; Geographic Scope; Health; Nutrition; Business History; Human Resources; Employees; Employee Relationship Management; Recruitment; Selection and Staffing; Journals and Magazines; Human Capital; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Management Teams; Marketing; Brands and Branding; Marketing Channels; Marketing Communications; Marketing Strategy; Social Marketing; Demand and Consumers; Market Entry and Exit; Media; Organizational Design; Private Ownership; Problems and Challenges; Groups and Teams; Sales; Salesforce Management; Situation or Environment; Welfare or Wellbeing; Sports; Strategy; Business Strategy; Competition; Competitive Strategy; Competitive Advantage; Corporate Strategy; Expansion; Segmentation; Information Technology; Internet; Mobile Technology; Online Technology; Software; Web Sites; Value; Valuation; Health Industry; Media and Broadcasting Industry; United States; California; San Francisco
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  • Web

Entrepreneurial Management Awards & Honors - Faculty & Research

2022) included as one of the Next Big Idea Club’s 2022 Books We Can't Wait to Read. Ranjay Gulati : Deep Purpose (Harper Business, 2022) included as one of the Porchlight Business Bestsellers of 2022. Ranjay Gulati : Deep Purpose included as one of the Thinkers50 Best... View Details
  • 19 Oct 2021
  • Research & Ideas

Fed Up Workers and Supply Woes: What's Next for Dollar Stores?

School, is an expert on global supply chain and co-wrote an HBS case study, revised in 2019, on Dollar General, one of the largest dollar store operators, shortly before it was acquired by New York investment View Details
Keywords: by Christine Pazzanese, Harvard Gazette; Retail
  • 05 Mar 2019
  • Blog Post

Part 2: Military Transition and the JD/MBA - The Path to Your Goals

you beyond your limits in terms of intellectual challenge, diligence, and time management.  But you emerge from the experience a better student, attorney, businessperson, leader, manager, and even a better person.  Second, the program may not be cost-effective.  The... View Details
  • 01 Jan 2013
  • News

Joanna M. Jacobson, MBA 1987

is spectacularly good at opening people's ears to others and requiring them to make an articulate argument," she observes. Having discovered a passion for marketing at HBS, Jacobson moved to New York to join Colgate-Palmolive and was... View Details
Keywords: Susan Young
  • 25 Oct 2011
  • First Look

First Look: October 25

over the past decade as one of the most active areas of research in economics and strategy. The literature has constantly struggled, however, with a lack of agreement on a proper definition; for instance, some existing definitions imply that retail View Details
Keywords: Sean Silverthorne
  • 18 Mar 2008
  • First Look

First Look: March 18, 2008

professional relationships may "bridge" the asymmetric information. This bridge may be particularly strong if both firms were financed by the same venture capital firm. Third, geographic proximity may also reduce the asymmetric... View Details
Keywords: Martha Lagace
  • 14 Jul 2003
  • Research & Ideas

Understaffed and Overworked: What Now?

Meet Cheryl Andrus: Manager. Survivor. A vice president responsible for corporate and product marketing at FranklinCovey in Salt Lake City, Andrus was asked in August 2002 to also take charge of one of the company's business lines. Along with these View Details
Keywords: by Paul Michelman
  • 05 Dec 2006
  • First Look

First Look: December 5, 2006

Science Foundation. The developed platform offers an unprecedented view of the R&D-to-patenting innovation process and a close analysis of the strengths and limitations of the Industry R&D Survey. The files are linked through a name-matching algorithm... View Details
Keywords: Sean Silverthorne
  • 16 Oct 2012
  • First Look

First Look: October 16

location decisions of these firms upon moving to western Germany were driven by non-economic factors and heuristics rather than existing industrial conditions. Relocating firms increased the likelihood of... View Details
Keywords: Sean Silverthorne
  • 05 Dec 2016
  • Research & Ideas

How The 2016 Presidential Candidates Misled Us With Truthful Statements

federal lawsuit—were sued. We settled the suit with zero—no admission of guilt. It was very easy to do. But they sued many people.” The facts: While it’s true that the Trumps did not admit guilt in the consent decree, a New York Times... View Details
Keywords: by Dina Gerdeman
  • 02 Aug 2020
  • What Do You Think?

Is the 'Experimentation Organization' Becoming the Competitive Gold Standard?

would be interesting , he continued, to examine sectors other than technology “for their natural tendencies and what drives such culture and procedural traits.” Joe noted that some of the principles of experiment design provide “a piece of business wisdom that’s lost... View Details
Keywords: by James Heskett; Technology
  • 22 Apr 2014
  • First Look

First Look: April 22

https://www.hbs.edu/faculty/Pages/download.aspx?name=13-064.pdf Comparing the Cash Policies of Public and Private Firms By: Farre-Mensa, Joan Abstract—I document that public U.S. firms hold twice as much cash... View Details
Keywords: Sean Silverthorne
  • 24 Jun 2014
  • First Look

First Look: June 24

Journal of Law & Economics Deregulation, Misallocation, and Size: Evidence from India By: Alfaro, Laura, and Anusha Chari Abstract—This paper examines the impact of the deregulation of compulsory industrial licensing in India on firm... View Details
Keywords: Sean Silverthorne
  • 01 Nov 2010
  • Research & Ideas

How IT Shapes Top-Down and Bottom-Up Decision Making

What determines whether decisions happen on the bottom, middle, or top rung of the corporate ladder? New research offers a surprising conclusion: The answer often lies in the technology that a company uses. Information-based systems, such... View Details
Keywords: by Carmen Nobel
  • 16 Aug 2004
  • Research & Ideas

Luxury Isn’t What It Used to Be

its appeal, yet consumers—particularly young, fashion-conscious consumers—want a product that looks fresh and unexpected. How does a luxury brand keep its edge and attract new devotees without losing its core following? "We can still... View Details
Keywords: by Julia Hanna; Consumer Products
  • 10 Sep 2001
  • Research & Ideas

Do You Have Change Fatigue?

Chances are you've got a story like Andrea Zintz's. Now president of Andrea Zintz & Associates, a consulting firm in Pennington, N.J., she was working for a health-care concern in 1997 when the firm's executive committee decided to... View Details
Keywords: by Nick Morgan