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  • All HBS Web  (8,509)
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  • 16 Dec 2013
  • HBS Case

D’O: Making a Michelin-Starred Restaurant Affordable

cost/quality tradeoff for a Michelin-starred restaurant," said Gary P. Pisano, the Harry E. Figgie, Jr. Professor of Business Administration at Harvard Business School and the lead author of the HBS case study Chef Davide Oldani and Ristorante D'O. "And I'm... View Details
Keywords: by Carmen Nobel & Joanie Tobin; Food & Beverage
  • 15 Oct 2012
  • Research & Ideas

Why Business IT Innovation is so Difficult

process. Even if a given manufacturer might be ready, if its customers weren't, the [firm] couldn't make the jump." Full results of the research are described in her working paper Do Market Leaders Lead in Business Process Innovation? The... View Details
Keywords: by Maggie Starvish
  • 16 Jul 2008
  • Op-Ed

What Should Employers Do about Health Care?

system. Business leaders know that what is measured will improve. A critical step is to expect outcome measurement by providers for each medical condition, adjusted for patient population. Over time, outcome measures should be defined and... View Details
Keywords: by Michael E. Porter, Elizabeth O. Teisberg & Scott Wallace; Health
  • 12 May 2003
  • Research & Ideas

How Hot is the “Hot Spot” Business?

"We'll either be in the middle of another bubble or we'll just be coming off of one." The pace of innovation is one of the most important and exciting questions that tech leaders will need to face, concluded McFarlan. The most... View Details
Keywords: by Sean Silverthorne & Martha Lagace; Technology; Communications; Telecommunications
  • 30 Jan 2017
  • Research & Ideas

Vanguard, Trian And The Problem With 'Passive' Index Funds

management in long-term strategic planning. Vanguard Corporate Governance Principles   Source: Letter by F. William McNabb II to the independent leaders of the boards of directors, February 27, 2015, Vanguard.com. “The letters from the... View Details
Keywords: by Michael Blanding; Financial Services
  • 16 Jun 2009
  • First Look

First Look: June 16

and harness the wisdom of crowds. Most organizations, however, don't find it easy or natural to use these new tools initially. And executives see many possible pitfalls associated with them. Enterprise 2.0 explores these concerns and shows how business View Details
Keywords: Martha Lagace
  • 27 Jun 2007
  • Lessons from the Classroom

Learning to Make the Move to CEO

explains. "We illustrate mechanisms that will encourage dialogue across internal boundaries and look at techniques such as using stretch goals to get people to think outside the box." In The Classroom The AMP classroom is full of experienced View Details
Keywords: by Julia Hanna; Education
  • 30 Jun 2003
  • Research & Ideas

Computer Security is For Managers, Too

root cause. The tools needed are no different from those used for years in quality assurance programs. They include fishbone diagrams, eight-step processes, and plan-do-check-act cycles. Toyota, a world leader in quality manufacturing,... View Details
Keywords: by Robert D. Austin & Christopher A.R. Darby
  • 20 Jul 2010
  • First Look

First Look: July 20

of the hyper-competitive commodity business, he continually faced new challenges. The company had become a leader in gasoline powered motorcycles and small gas engines, but increasing taxes and restrictions on the use of motorcycles in... View Details
Keywords: Martha Lagace
  • 24 Feb 2014
  • Research & Ideas

Uncovering Racial Discrimination in the ‘Sharing Economy’

discrimination was affecting the online marketplaces of the sharing economy. A Marketplace Leader Edelman and Luca focused their research on Airbnb for a couple of reasons. One, the San Francisco-based company, founded in 2008, is among... View Details
Keywords: by Carmen Nobel; Construction; Real Estate; Advertising
  • 23 Aug 2010
  • Research & Ideas

The Drive to Acquire’s Impact on Globalization

"Humans have evolved a leadership brain," says HBS professor emeritus Paul R. Lawrence. "Good leaders are people with a conscience who respect and reward all the four drives of other stakeholders [the drive to acquire, to... View Details
Keywords: by Paul R. Lawrence
  • 29 Jul 2002
  • Research & Ideas

Get Off the Dime!

problems, but it helped chip away at a serious barrier to improvement. This plant came to us through a company we acquired. That company had been a leader in its industry for a long time. The employees probably thought they had all the... View Details
Keywords: by John P. Kotter & Dan S. Cohen
  • 23 Jan 2008
  • First Look

First Look: January 23, 2008

led primarily by the State CIO. Being one of the first states to develop a statewide Roadmap, Arizona was being recognized as a national leader in the area of healthcare IT. While the CIO and his team had successfully initiated a... View Details
Keywords: Martha Lagace
  • 21 Nov 2005
  • Research & Ideas

The Geography of Corporate Giving

systems that include common club memberships and overlapping boards. These connections help inform companies what others in their local area are doing and directly put them in touch with local needs. Prior research on Minneapolis has shown how local clubs and the... View Details
Keywords: by Sean Silverthorne
  • 04 Mar 2013
  • Lessons from the Classroom

Lessons from Running GM’s OnStar

Among the most popular elective courses at Harvard Business School is Building and Sustaining a Successful Enterprise (BSSE). Developed by Professor Clayton M. Christensen, the course teaches future leaders how to use well-researched... View Details
Keywords: by Carmen Nobel; Auto
  • 06 Nov 2012
  • First Look

First Look: November 6

financial instruments-currencies, stocks, and bonds. The very rootlessness of America's immigrant leaders gave them a better understanding of money, credit, and banks and the way each could be made to serve the public good. The remarkable... View Details
Keywords: Sean Silverthorne
  • 23 Apr 2019
  • First Look

New Research and Ideas, April 23, 2019

process of learning from experience. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55991 forthcoming Organization & Environment Assessing the Impact of CEO Activism By: Chatterji, Aaron K., and Michael W. Toffel Abstract—CEO activism refers to... View Details
Keywords: Dina Gerdeman
  • 29 Jun 2015
  • HBS Case

Consumer-centered Health Care Depends on Accessible Medical Records

as data companies. Partnerships could alleviate this concern. For example, Philips recently aligned itself with Salesforce.com, a leader in customer relationship management approaches that could be applied to patients. Consumer tech... View Details
Keywords: by Dina Gerdeman; Health; Technology
  • 07 Oct 2014
  • First Look

First Look: October 7

http://hbr.org/product/Via-Verde/an/214105-PDF-ENG Harvard Business School Case 714-517 Airgas, Inc. In 2013, Airgas was the market leader in packaged industrial gas distribution. Recent acquisitions had made it into a larger player in... View Details
Keywords: Sean Silverthorne
  • 07 Jan 2013
  • Lessons from the Classroom

Culture Changers: Managing High-Impact Entrepreneurs

interesting and important thing." Another question: Do leaders in these industries give the audience what they want, or something new and different? Of course, the safe thing to do is to sell work that aligns with prevailing cultural... View Details
Keywords: by Sean Silverthorne; Beauty & Cosmetics; Food & Beverage; Entertainment & Recreation; Information; Publishing
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