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  • 24 Apr 2018
  • First Look

First Look at New Research and Ideas, April 24, 2018

Tella, and Lucas Llach Abstract—This article is an introduction to the special collection on Argentine Exceptionalism. First, we discuss why the case of Argentina is generally regarded as exceptional: the... View Details
Keywords: Sean Silverthorne
  • 05 Mar 2019
  • First Look

New Research and Ideas, March 5, 2019

firms attempt to manage recently acquired customers for whom only the first purchase has been observed. We propose a model that allows marketers to form “first impressions" of customers right after having been acquired. We define a first impression View Details
Keywords: Dina Gerdeman
  • 03 May 2016
  • First Look

First Look, May 3, 2016

for "big teaming": intense collaboration between professions and industries with completely different mindsets. To explore the kind of leadership required to build the future, Edmondson and Reynolds tell the story of an... View Details
Keywords: Sean Silverthorne
  • 24 Mar 2009
  • First Look

First Look: March 24, 2009

Economy Harvard Business School Case 709-043 This case, along with Saudi Arabia: "Modern Reform, Enduring Stability" (709-042), provides an opportunity to discuss Saudi Arabia's efforts to modernize, without really Westernizing,... View Details
Keywords: Martha Lagace
  • 10 Jan 2017
  • First Look

First Look at New Research: January 10, 2017

“Who are the world’s best negotiators? What makes them effective?” Inevitably Henry Kissinger’s name comes up as an elite, if controversial, negotiator from whom we can learn a great deal. At a time of... View Details
Keywords: Sean Silverthorne
  • 08 Feb 2011
  • First Look

First Look: Feb. 8

embrace Western models of professional organization as they now exist, or to set off on an independent path, adapting elements of Western practices to their own historical and cultural situation. In doing... View Details
Keywords: Sean Silverthorne
  • 18 Dec 2012
  • First Look

First Look: December 18

for anyone hoping to master the new-world skills required of successful business leaders today. As the narrative unfolds, Jim grapples with an array of business crises, some he inherited and some of his own... View Details
Keywords: Carmen Nobel
  • 18 Oct 2016
  • First Look

October 18, 2016

Coppersmith Capital. How should the board evaluate this offer? Should they reject it, on the basis that Zwanziger’s decision to expand into integrated healthcare solutions was the main reason behind the company’s poor stock performance,... View Details
Keywords: Sean Silverthorne
  • 02 Sep 2014
  • First Look

First Look: September 2

Abstract—Purpose-Understanding the Nobel Prize as a "true" heritage brand in a networked situation and its management challenges, especially regarding identity and reputation. Methodology-The Nobel Prize serves View Details
Keywords: Sean Silverthorne

    John W. Brown

    by 2004, and the number of employees increased from 325 to 15,000 during the same time period. Brown steadfastly expanded the company’s product lines and introduced an effective decentralized management structure View Details
    Keywords: Healthcare
    • 15 Oct 2013
    • First Look

    First Look: October 15

    Business School Case 213-050 Hotel Ivory Cheick Sanankoua is an MBA student who believes that he has found the perfect investment property, a small, independently owned hotel on the Ivory Coast. However, he... View Details
    Keywords: Sean Silverthorne
    • 17 Nov 2015
    • First Look

    November 17, 2015

    front-line employees. The case, therefore, presents students, particularly in leadership, organizational behavior, operations management, and service operations courses, with an opportunity to think through how a well-crafted transparency... View Details
    Keywords: Sean Silverthorne
    • 26 Jan 2010
    • First Look

    First Look: Jan. 26

    traffic are sufficiently improved relative to the offerings of the ad auctions when separate. When there is an insufficient improvement, such mergers can harm advertisers. Download the paper: http://www.hbs.edu/research/pdf/10-055.pdf... View Details
    Keywords: Martha Lagace
    • 09 Feb 2010
    • First Look

    First Look: Feb. 9

    reflect the predominant opportunities pursued by social entrepreneurs focused on public education in the United States over the last decade. The book offers an overarching framework for creating and evaluating social ventures View Details
    Keywords: Martha Lagace
    • 17 Jul 2018
    • First Look

    New Research and Ideas, July 17, 2018

    preferences. The second algorithm is more efficient, but applies only in the case when random utilities are logit. We show that the log-likelihood of the model has a particularly simple expression and we compute its derivatives. As View Details
    Keywords: Dina Gerdeman
    • 19 Mar 2019
    • First Look

    New Research and Ideas, March 19, 2019

    forthcoming Academy of Management Discoveries Creativity, Artificial Intelligence, and a World of Surprises By: Amabile, Teresa M. Abstract—In recent years, progress has been made toward AI Creativity, which I define as the production of... View Details
    Keywords: Dina Gerdeman
    • 28 Aug 2018
    • First Look

    New Research and Ideas, August 28, 2018

    the City as having “poor” operating conditions with “high-risk” hygiene violations (using the same low score threshold as above)—and find a further 7% decrease in purchase intentions. Moreover, the presence... View Details
    Keywords: Dina Gerdeman
    • 27 Sep 2010
    • Research & Ideas

    Customer Experts Lose Influence When Teams are Pressured

    pressure—people switch what knowledge they listen to and what they are willing to think about. The subtle process of general expertise crowding out customer-specific expertise was part of what had escaped me when I'd been in the situation, View Details
    Keywords: by Sarah Jane Gilbert
    • 22 Mar 2016
    • First Look

    March 22, 2016

    forthcoming World Scientific Institutions, Institutional Change and Economic Performance in Emerging Markets By: Iyer, Lakshmi Abstract—Emerging markets play an increasingly important role in the global economy, accounting for 31% of... View Details
    Keywords: Sean Silverthorne

      Duane L. Burnham

      During Burnham’s ten years as CEO, Abbott’s return to shareholders exceeded 20% per year. Burnham invested in research and development and maintained strict financial control over the company’s operations. View Details
      Keywords: Healthcare