Publications

16 Jan 2013
Research & Ideas

The Messy Link Between Slave Owners and Modern Management

Caitlin C. Rosenthal didn't intend to write a book about slavery. She set out to tackle something much more mundane: the history of business practices. But when she started researching account books from the mid-1800s, a period of major economic development during the... View Details

Keywords: by Katie Johnston

20 Aug 2021
Blog Post

Is the MBA Worth It? Hear What Recent HBS Grads Have to Say

would they be? Global, transitional, and eclectic. Was an HBS MBA worth it? HBS was a transformative experience for me. Professionally, I pivoted my career from both an industry and geographic perspective. Personally, I made friends... View Details

April 2015
Case

Carolinas HealthCare System: Consumer Analytics

By: John A. Quelch and Margaret L. Rodriguez

In 2014, Dr. Michael Dulin, chief clinical officer for analytics and outcomes research and head of the Dickson Advanced Analytics (DA2) group at Carolinas HealthCare System (CHS), successfully unified all analytics talent and resources into one group over a three year... View Details

Keywords: Consumer Segmentation; Big Data; Management Information Systems; Hospital Management; Health Care and Treatment; Marketing; Segmentation; Analytics and Data Science; Information Management; Information Technology; Health; Health Industry; United States

02 Nov 2021
Research & Ideas

Why COVID-19 Probably Killed More People Than We Realize

of official COVID deaths for each country helped them gauge potential underreporting. “There’s been a lot of research on COVID in terms of health and mitigation efforts, but as accountants, we felt like we could bring a unique... View Details

Keywords: by Michael Blanding

Web

Financial Accounting Online Course | HBS Online

Forecasting: Metropolis Health Care IRR and Payback Period Industry Insights: Assessing Financial Statements Show Hide Details Concepts Pro Forma and Free Cash Flows Valuation... View Details

02 Apr 2020
What Do You Think?

What Are Lessons for Leaders from This Black Swan Crisis?

while direct competitors in the same industry suffered? To what extent did leadership policies and practices account for this? What were the consequences for leaders who were blindsided? In what ways will the pandemic stimulate research... View Details

Keywords: by James Heskett

03 Dec 2021
Blog Post

Physicians Off the Beaten Path

Youssef is a medical doctor and the first Syrian Rhodes Scholar. He has an MD from Syria, an MSc in International Health at Oxford and is currently doing an MBA at Harvard Business School along with a PhD in computer science (clinical AI)... View Details

September 2009
Case

The Risk Management Foundation of the Harvard Medical Institutions, Inc.

By: Richard M.J. Bohmer, Stephen P. Bradley and Natalie Kindred

Through its uniquely proactive approach to medical malpractice risk management, the Risk Management Foundation (RMF) has decreased claims—and premiums—for the Harvard hospitals it insures. The RMF is the captive medico-legal insurer of the Harvard medical institutions... View Details

Keywords: Cost Management; Insurance; Health Care and Treatment; Risk Management; Performance Improvement; Safety; Health Industry; Health Industry; Boston

Web

HBS - The year in Review

administration, business economics, organizational behavior, and health policy management. During the Class Day ceremony the day prior, graduates, their guests, families, and friends honored five faculty with teaching awards and heard... View Details

07 Feb 2023
Research & Ideas

Supervisor of Sandwiches? More Companies Inflate Titles to Avoid Extra Pay

see it happening at the Gap and Pizza Hut, but we also see it happening at Facebook, JPMorgan, and health care firms.” There are now hundreds of thousands of workers across the US with dubious managerial... View Details

Keywords: by Scott Van Voorhis

01 Mar 2024
News

The War Within

When the full-scale Russian invasion of Ukraine began in February 2022, Nataliia Zhyliak’s world was upended in a matter of days. At the time, Zhyliak, a psychologist in the western Ukrainian city of Kamianets-Podilskyi, was working at an education and rehabilitation... View Details

Keywords: Janelle Nanos; illustration by Daniel Bejar

21 Aug 2000
Research & Ideas

Inside the OR: Disrupted Routines and New Technologies

organizations successfully integrate new technologies into their operations. "In an industry context in which individual heroism and skill are assumed to be critical determinants of important outcomes," they write, "this... View Details

Keywords: by Hilah Geer

November 2022
Case

The Battle Among Channels for Marketing Pharmaceuticals: UpScript, Pharmacy Benefit Managers, and Direct-to-Consumer Sales

By: Regina E. Herzlinger and Tiffany Farrell

Can an online, direct-to-consumer pharmacy both improve the quality and speed of care for patients who need branded drugs and stabilize profits for pharmaceutical manufacturers? UpScript, after years spent achieving legal and regulatory compliance and simultaneous... View Details

Keywords: DTC; Internet and the Web; Marketing Channels; Customer Value and Value Chain; Governing Rules, Regulations, and Reforms; Competitive Strategy; Service Delivery; Growth and Development Strategy; Pharmaceutical Industry; Pharmaceutical Industry; Pharmaceutical Industry

September 1995 (Revised October 1995)
Case

Transcape Systems: Creating a Market

Entrepreneurial companies must overcome substantial barriers to create markets for innovative products in industries reluctant to embrace change. Transcape Systems faces this callenge as it attempts to create a market for interactive multimedia software in the... View Details

Keywords: Market Entry and Exit; Applications and Software; Entrepreneurship; Business Startups; Product Marketing; Information Technology Industry; Information Technology Industry; Information Technology Industry

Find at Harvard

01 Mar 2024
News

In Harmony

the days before institutionalized tutoring schools, he explains—today a $20 billion industry in Korea. “My father had a strict military background and told me to learn English by reading books,” he recalls. When Kim reported that he could... View Details

Keywords: Julia Hanna; photographs by Jun Michael Park; private equity; fiction; financial crisis; leadership; Korea

Web

Social Enterprise - Faculty & Research

financial performance of corporations, the design of incentive and control systems to guide strategy execution, corporate reporting, and the role of investors in this new paradigm. Initiatives & Projects The Social Enterprise Initiative , Business & Environment... View Details

20 Aug 2020
Book

From the Plow to the Pill: How Technology Shapes Our Lives

For centuries, the creation of innovative technology—from steam engines and automobiles to computers and smartphones—has dramatically changed the nature of our work. Less deeply understood has been the impact of technology on the inner currents of our personal lives,... View Details

Keywords: by Dina Gerdeman

March 2023
Case

Roche: ESG and Access to Healthcare

By: George Serafeim, Susanna Gallani and Benjamin Maletta

In May 2022, Roche Group, one of the largest healthcare companies in the world, hosted its first ESG investor event focused exclusively on its efforts to impact access to healthcare. While Roche had recently set an ambitious goal to double the number of patients that... View Details