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  • All HBS Web  (5,002)
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    • Events  (24)
    • Multimedia  (11)
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  • 28 Sep 2015
  • Research & Ideas

Six Lessons from Mobile Money Ventures in Developing Countries

Telesom ZAAD initially made mobile money services free and managers focused on customer acquisition and training employees to effectively explain the service to prospective customers. In addition to gaining... View Details
Keywords: by Dina Gerdeman; Financial Services; Telecommunications
  • 12 Apr 2004
  • Research & Ideas

What Great American Leaders Teach Us

Leadership Initiative was organized to be a catalyst for research on leaders and leadership, and to design effective leadership development programs that are relevant for the 21st century. The goal of the Initiative is to support Harvard... View Details
Keywords: by Sean Silverthorne
  • 02 Mar 2016
  • What Do You Think?

Is Apple’s Real Privacy Challenge Technology Innovation Itself?

an action that destroys the contents. From the FBI’s view, Apple is in position either to identify the four-digit code (the company disputes this) or it can turn off the 10-attempt limit, which would allow law enforcement to crack the code over time (also in dispute).... View Details
Keywords: by James Heskett; Technology
  • 03 Sep 2014
  • What Do You Think?

Who Should Choose Your Boss?

up to a human resource department to carry out all but the final stages of the process. And like board members, research has shown that they rarely ask questions that would enable an understanding of whether or not their interviewee will be an View Details
Keywords: by James Heskett; Food & Beverage
  • 06 May 2015
  • What Do You Think?

Are You Ready for Personalized Predictive Analytics?

effect helps us to achieve." Casandra Levine agreed, but introduced a cautionary note. The promise of what can be accomplished by predictive analytics in raising the quality of life and functionality for our society is astonishing,... View Details
Keywords: by James Heskett
  • 13 Jan 2014
  • Research & Ideas

How Government Can Restore the Faith of Citizens

Operations Management unit, to see what would happen if they showed people exactly what government was doing on their behalf—starting on the most basic level of street repairs. Would that kind of transparency increase faith in government... View Details
Keywords: by Michael Blanding
  • 21 Sep 2011
  • Research & Ideas

Gender and Competition: What Companies Need to Know

trouble being promoted in certain work environments, and hold a tiny percentage of top corporate management positions. According to a 2010 report from research firm Catalyst, among Fortune 500 companies, only 2.6 percent of CEOs are... View Details
Keywords: by Kim Girard
  • 30 Jan 2019
  • What Do You Think?

Who Will Measure up to These Two Remarkable Leaders?

diversification and lower costs. So-called index funds became so popular that just before his death Bogle warned that their ubiquity could have a problematic effect on stock markets. Nevertheless, they were a primary factor leading to... View Details
Keywords: by James Heskett; Air Transportation; Financial Services
  • 23 Mar 2020
  • Research & Ideas

Product Disasters Can Be Fertile Ground for Innovation

In a forthcoming paper in Management Science, Risk-Mitigating Technologies: The Case of Radiation Diagnostic Devices, based on the CT scan case, Luo and Galasso discover that the accidents, while tragic, ultimately increased innovation... View Details
Keywords: by Michael Blanding; Health; Medical Devices & Supplies
  • 22 Oct 2012
  • Research & Ideas

Not Your Father’s State-Run Capitalism

enterprises, where directors' private interests diverged from the interest of the firms they managed. "In the past, managers of SOEs were sometimes selected according to political interests, and there was no transparency," says Musacchio.... View Details
Keywords: by Michael Blanding
  • 28 Feb 2005
  • Research & Ideas

Amazon, eBay and the Bidding Wars

Beware of competitors lying in the grass, says Harvard Business School professor Alvin E. Roth. His study of bidding practices on eBay suggest that those who wait until the last minute to bid—a practice called sniping—is an effective way... View Details
Keywords: by Sara Grant; Web Services; Technology
  • 19 May 2016
  • Research Event

Crowdsourcing, Patent Trolls, and Other Research Insights Highlighted at Harvard Business School Symposium

average value. (Contests) allow me to find the extreme value.” Curbing the patent trolls Another research presentation focused on the adverse effects around patent litigation, which has increased sharply in the last decade. In fact, 2015... View Details
Keywords: by Dina Gerdeman & Carmen Nobel
  • 09 Jan 2006
  • Research & Ideas

Rebuilding Commercial Real Estate

Slaughter, managing director and head of North American real estate investment banking for Morgan Stanley. Some refer to the post-crash era as a paradigm shift for commercial real estate. Others call it a sea change. Whatever the choice... View Details
Keywords: by Roger Thompson; Construction; Real Estate
  • 06 Feb 2007
  • First Look

First Look: February 6, 2007

that did not enforce and did not change enforcement of non-compete laws, we find that relative mobility decreased by 34 percent in Michigan after the state reversed its policies. Moreover, this effect was amplified 14 percent for... View Details
Keywords: Martha Lagace
  • 27 Apr 2021
  • Research & Ideas

New Research: Surviving Bankruptcy, Useful Economics, and Retirement

use of remote patient monitoring services grows—driven by health care limitations imposed by the COVID-19 pandemic—clinicians, payers, and patients face important questions regarding the volume, value, and appropriate use of this care model.” The View Details
  • 13 Apr 2016
  • Research Event

What Does 'Diversity' Really Mean?

Mensah recently at Harvard Business School’s fourth annual Gender & Work Symposium. “Men talk to me all the time about wanting to be more effective (with women) in certain settings,” said Mensah, an adjunct faculty member at Baruch... View Details
Keywords: by Dina Gerdeman
  • 11 Mar 2015
  • Research & Ideas

How Do You Grade Out as a Negotiator?

then at least in the fog” "We negotiate, if not in the dark, then at least in the fog," says Michael Wheeler, a senior fellow at Harvard Business School and retired MBA Class of 1952 Professor of Management Practice, who taught... View Details
Keywords: by Michael Blanding
  • 10 Nov 2008
  • Research Event

Social Media Leads the Future of Technology

capital firm Accel Partners; Susan L. Decker (HBS MBA '86), president of Yahoo! Inc.; and Eric Kim (HBS MBA '81), senior vice president and general manager of Intel Corporation's Digital Home Group. The first computer, the ENIAC, cleared... View Details
Keywords: by Martha Lagace
  • 11 Jan 2000
  • Research & Ideas

Calling All Managers: How to Build a Better Call Center

call centers, with their attendant voice response units (VRUs—also known as automated voice response systems), need not be so inefficient. When a company manages its call center well, effectively linking a... View Details
Keywords: by Martha Lagace; Service; Financial Services
  • 23 May 2019
  • Book

These Entrepreneurs Take a Pragmatic Approach to Solving Social Problems

In 1908, Harvard Business School’s first dean, Edwin Francis Gay, welcomed the School’s inaugural class of 59 students by saying that HBS was challenged with encouraging its students to have the “intellectual respect for business as a profession, with the social... View Details
Keywords: by Dina Gerdeman; Green Technology
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