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  • May 2013
  • Supplement

Transport Corporation of India (D): Business Development across Divisions

By: V.G. Narayanan and Saloni Chaturvedi
Transport Corporation of India was a logistics company that provided multi-modal transport solutions to its customers. Set up in 1958, TCI had grown from a 'one man, one truck, one office' set-up to a company with revenues of $400 million in half a century. TCI's... View Details
Keywords: Customer Relationship Management; Business Divisions; Sales; Transportation Industry; India
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  • May 2013
  • Case

Transport Corporation of India (A): The Cross-selling Conundrum

By: V.G. Narayanan and Saloni Chaturvedi
Transport Corporation of India was a logistics company that provided multi-modal transport solutions to its customers. Set up in 1958, TCI had grown from a 'one man, one truck, one office' set-up to a company with revenues of $400 million in half a century. TCI's... View Details
Keywords: Customer Relationship Management; Business Divisions; Performance; Sales; Transportation Industry; India
Related
  • Web

Japan - Global

studies and course materials for use in business education programs around the world. Since opening, the JRC has supported most of the Japan-focused cases and HBS research projects on the region. Location... View Details
  • Web

Faculty & Researchers - Managing the Future of Work

related to the workforce, including the skills gap, degree inflation, care economics, the role of artificial intelligence in employment outcomes, the effectiveness of social entrepreneurs in improving View Details
  • 01 Sep 2023
  • News

Startup Success Beyond Silicon Valley

Professor Paul Gompers visited Endeavor Saudi Arabia, a nonprofit that promotes startups in emerging markets. Pictured are Alpana Thapar and Fares Khrais (both of the Middle East and North Africa Research... View Details
Keywords: Jennifer Mele
  • 01 Sep 2023
  • News

Money Does Grow on (Family) Trees

regulated as a medical device, the company turned more of its focus to the family-history consumer. (In 2017, 23andMe received its first authorization from the FDA and pivoted back to emphasizing the health aspects.) In both areas, says... View Details
Keywords: April White; Illustrations by Fabio Consoli; News, Library, Internet, and Other Services; Information
  • Web

Business & Environment - Faculty & Research

energy and political landscape. The case raises urgent questions about trade-offs in public utility strategy, stakeholder alignment, and long-term energy planning. Keywords: Renewable Energy ; Infrastructure ; State Ownership ; Vertical... View Details
  • October 2009 (Revised January 2010)
  • Case

The University of Notre Dame Endowment

By: Andre F. Perold and Paul Michael Buser
The Endowment Model of Investing, which was based on creating high risk-adjusted performance through diversification, a long time horizon, top-notch outside managers, and illiquid investments, had served Notre Dame and other large universities well over the past... View Details
Keywords: Financial Crisis; Higher Education; Asset Management; Private Equity; Financial Liquidity; Investment; Risk Management; Performance Evaluation; Education Industry; Education Industry
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  • July 2014 (Revised August 2014)
  • Case

AmazonFresh: Rekindling the Online Grocery Market

By: Rory McDonald, Clayton Christensen, Robin Yang and Ty Hollingsworth
More than a decade after the high-profile failures of several early online grocers, grocery remains the largest single U.S. retail category and one of the few that has not yet migrated online. Amazon began testing its grocery-delivery service, AmazonFresh, in Seattle,... View Details
Keywords: Innovation; New Markets; Grocery; Operations Strategy; Innovation and Invention; Strategy; Emerging Markets; Learning; Service Operations; Internet and the Web; Business Model; Food and Beverage Industry; United States
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  • 2021
  • Book

Management as a Calling: Leading Business, Serving Society

By: Andrew J. Hoffman
Business leaders have tremendous power to influence our society, how it operates, whether it is fair, and the extent to which it impacts the environment. And yet, we do not recognize or call out the responsibility that comes with that power. This book is meant to... View Details
Keywords: Business Education; Power and Influence; Corporate Social Responsibility and Impact; Social Issues; Leadership
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  • 16 Jun 2008
  • Research & Ideas

Seven Tips for Managing Price Increases

sticker shock? 1. Understand Your Customers. There are at least four ways in which customers can respond to higher gas prices: downgrade from premium to regular; take fewer trips by car, consolidate errands, switch to public... View Details
Keywords: by John Quelch
  • Web

Accelerating Solutions - Business & Environment

Climate Change: Accelerating Solutions Climate Change: Accelerating Solutions A Roadmap for Leaders Key Insights There’s no time to waste when it comes to figuring out business’s role in driving global climate solutions. But it’s... View Details
  • Web

All Locations - Recruiting

Latin America Middle East & North Africa Sub-Saharan Africa Career Data Internship Data View: Class of 2024 Class of 2024 Class of 2023 Class of 2022 Class of 2021 Class of 2020 Sort By: A-Z A-Z Highest to... View Details
  • Web

About the Institute - Institute For Strategy And Competitiveness

HBS ISC About the Institute About the Institute Contact Us Faculty & Staff Institute Associates Ludcke FAQs About the Institute The Institute for Strategy and Competitiveness (ISC) is a nonprofit research and education organization... View Details
  • Web

HBS - Key Metrics

Islander 0% — — — — White 22% 42% 46% 28% 38% Did Not Report / Unknown 4% 0% 0% 0% 5% All Students Enrollment 121 130 129 133 131 Executive Education 2023 2022 2021 2020 2019 Enrollment 12,722 10,575 13,101 10,881 12,605 Gender 4 Male 68%... View Details
  • Web

Marketing Curriculum - Faculty & Research

unit work with students across several doctoral programs. Detailed curriculum information for each doctoral program associated with this unit can be found on the doctoral programs website: PhD in Business Administration, Marketing... View Details
  • 17 Jul 2023
  • Blog Post

Sustainability Career Advice from the Career & Professional Development Office

Four years ago, I got involved with coaching and career education programs. This led me to working with students interested in industries such as consumer products, retail, sustainability, agribusiness, and... View Details
  • Article

Unconscious Bias Training That Works

By: Francesca Gino and Katherine Coffman
To become more diverse, equitable, and inclusive, many companies have turned to unconscious bias (UB) training. By raising awareness of the mental shortcuts that lead to snap judgments—often based on race and gender—about people’s talents or character, it strives to... View Details
Keywords: Implicit Bias; Social Integration; Empathy; Prejudice and Bias; Employees; Training; Attitudes; Behavior; Organizational Change and Adaptation
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  • 02 Oct 2019
  • Blog Post

Improving Lives One Data Set at a Time

Esther Hsu Wang (MBA 2009, MPA 2010) is the Founding Partner of IDinsight, and is on a mission to change the way the world supports those in need. Based in Lusaka, Zambia and serving organizations across... View Details
  • Teaching Interest

Contemporary Developing Countries: Entrepreneurial Solutions to Intractable Problems

By: Tarun Khanna

What problems do developing countries face, and how can individuals contribute to solutions rather than awaiting the largesse of the state or other actors? Intractable problems – such as lack of access to education and healthcare, forced reliance on contaminated... View Details