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  • All HBS Web  (7,649)
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    • Research  (3,228)
    • Events  (20)
    • Multimedia  (96)
  • Faculty Publications  (1,164)
← Page 148 of 7,649 Results →
  • 30 Nov 2007
  • What Do You Think?

What Is Management’s Role in Innovation?

Summing Up Can creativity and innovation be managed? Judging from responses to questions posed by practitioner panelists at a recent colloquium on "Creativity, Entrepreneurship, and Organizations of the... View Details
Keywords: by Jim Heskett
  • 30 May 2005
  • Research & Ideas

Six Steps for Making Your Threat Credible

In the classic game of Chicken, two drivers on a crash course speed toward each other. The rules are simple: Whoever swerves first and avoids collision loses, and whoever is brave enough to stay the course... View Details
Keywords: by Deepak Malhotra
  • February 2008 (Revised April 2008)
  • Case

Avaya (A)

Avaya's top management wants to improve demand generation. This requires an improvement in the relationship between Sales and Marketing. This case series (Avaya (A)-(D)) walks the student through each phase of this process. The (A) case begins with background on the... View Details
Keywords: Marketing; Demand and Consumers; Performance Improvement; Relationships; Sales; Cooperation
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Godes, David B. "Avaya (A)." Harvard Business School Case 508-048, February 2008. (Revised April 2008.)
  • 26 Jan 2015
  • Research & Ideas

National Health Costs Could Decrease if Managers Reduce Work Stress

business operations, he settled on the field of health care as an area where he could really make a difference. "There is no lack of problems in health care, and I think that someone with a structured... View Details
Keywords: by Michael Blanding; Health
  • Profile

Joy Chen

diverse people in the way they think and what they aspire to. They’re the reason I’m here. They’re authentic and open to conversations that matter, to forming new emotional... View Details
  • 17 Jan 2023
  • Book

Good Companies Commit Crimes, But Great Leaders Can Prevent Them

people's minds, the idea of how organizations are held criminally accountable is perplexing, because you think of crime and punishment being associated with individuals, because only individuals can go to... View Details
Keywords: by Lane Lambert
  • 06 Mar 2006
  • Research & Ideas

Four Strategies for Making Concessions

Richard E. Walton and Robert B. McKersie's book A Behavioral Theory of Labor Negotiations: An Analysis of a Social Interaction System (ILR Press, 1991). The head of a manufacturing firm was preparing to initiate talks with the leadership... View Details
Keywords: by Deepak Malhotra
  • 17 Sep 2018
  • Research & Ideas

Welcome to Retirement. Who Am I Now?

their work, so they’re searching for something to replace that work identity.” Over four years, the researchers conducted interviews and surveys of 120 professionals at three quite different companies located in different parts of the... View Details
Keywords: by Dina Gerdeman; Entertainment & Recreation
  • 02 Apr 2020
  • What Do You Think?

What Are Lessons for Leaders from This Black Swan Crisis?

into the fabric of normal, ongoing organization financial management (it) buys time to figure out what is happening and what it means to the organization.” Jacob Navon suggested, “Perhaps corporate thinking... View Details
Keywords: by James Heskett
  • Blog

Eight Steps to Board Success for Female Executives

types of companies might be adjacent to that and would benefit from your expertise. Identify the kind of company you want to work with—large, small, public, privately held, early stage, mature, and so on.... View Details
  • 01 Apr 2013
  • Research & Ideas

First Minutes are Critical in New-Employee Orientation

think about an alternative approach where there's more room for newcomers' self-expression, Gino says. "This is a pivotal stage of the employee/employer relationship, and there are ways to emphasize people's... View Details
Keywords: by Carmen Nobel; Web Services; Service; Telecommunications
  • 22 Nov 2023
  • News

So You Want to Join a Startup

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: At age 29, Gus Bessalel (MBA 1988) decided to leave consulting for a decidedly less glamorous life as an entrepreneur, working out of a storage room in the bowels of an underground hotel... View Details
  • 01 Jun 2023
  • News

Pet Project

Spies says. The team has spent years optimizing the business for best-in-class DTC subscription metrics. The company enjoys retention rates of 95 percent or more, where competitors sit at the 50 to 60 percent mark. But in order to grow View Details
Keywords: Jen McFarland Flint; Sporting Goods, Hobby, Musical Instrument, and Book Stores; Sporting Goods, Hobby, Musical Instrument, and Book Stores; Sporting Goods, Hobby, Musical Instrument, and Book Stores; Sporting Goods, Hobby, Musical Instrument, and Book Stores
  • 27 Jun 2011
  • Research & Ideas

Recovering from the Need to Achieve

back to McClelland's original work, and eventually thinking more deeply about the "high-need-for-achievement professional" and how helpless these individuals behaved... View Details
Keywords: by Kim Girard
  • 13 May 2013
  • Research & Ideas

How to Spot a Liar

tellers. Among the findings related to nonstrategic cues: On average, liars used more swear words than did truth tellers—especially in cases where the recipients voiced suspicion about the true amount of the endowment. "We think this... View Details
Keywords: by Carmen Nobel
  • 19 Oct 2022
  • Op-Ed

Cofounder Courtship: How to Find the Right Mate—for Your Startup

dynamics of courtship. While the podcast focused primarily on heterogeneous relationships, marriage, and monogamy, I couldn’t help but think of the parallels with cofounder relationships. My brain is in the... View Details
Keywords: by Julia Austin
  • 16 Apr 2019
  • Blog Post

How Being an Introvert Influenced My Business School Experience

career path.   Introversion and the case method   The case method forces you to think on your feet and puts you in the spotlight. This can be an uncomfortable experience for... View Details
  • 01 Jun 2023
  • News

3-Minute Briefing: Jeremy Grantham (MBA 1966)

Edited by Julia Hanna; photo by Webb Chappell When I was 16, I took my savings to the bank and bought some shares of a neighbor’s scaffolding company. Before coming to HBS, I sold them to my mother, who had also acquired some, View Details
Keywords: climate change; finance; sustainability; prediction; Finance
  • 03 Jan 2023
  • What Do You Think?

How Would the Leadership Style of Girl Scouts' Frances Hesselbein Fare Today?

introduction to Ms. Hesselbein in 1988. Case preparation, appearances in my classes, and writing for her later publications then followed. "As Hesselbein put it, 'the power of language is so important in this job.'" Welch View Details
Keywords: Re: James L. Heskett
  • 10 May 2022
  • Research & Ideas

Being Your Own Boss Can Pay Off, but Not Always with Big Pay

For generations, American workers have dreamed of striking out on their own, starting their own business, being their own boss—and ideally making a lot of money in the process. That sentiment appears to be alive and well today, amid an... View Details
Keywords: by Jay Fitzgerald
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