Business Model - Publications - Faculty & Research

10 Nov 2008
What Do You Think?

How Much Can You Ask of Your Customers?

October issue of the Harvard Business Review by Scott Cook, Co-Founder and Chair of the Executive Committee of Intuit. Cook argues that a number of successful organizations have gotten that way by making it easy for "volunteers"... View Details

Keywords: by Jim Heskett

28 Apr 2009
First Look

First Look: April 28, 2009

in Confluent. Initially very excited about the deal, Warden becomes concerned about Confluent's valuation and its ability to succeed as a business when he learns about restrictions placed upon Confluent by the licensing agreement. The... View Details

Keywords: Martha Lagace

21 Nov 2006
First Look

First Look: November 21, 2006

patterns. We present a model where beliefs determine the types of contracts that firms offer and whether workers exert effort. Some workers become criminals, depending on their luck in the labor market, the expected punishment, and an... View Details

Keywords: Sean Silverthorne

11 Sep 2019
Research & Ideas

Germany May Have the Answer for Reducing Drug Prices

American lawmakers attempting to stem spiraling drug costs might find inspiration in Germany, where the government’s regulatory model has been curbing price growth without thwarting innovation or access, says research from Harvard View Details

Keywords: by Danielle Kost; Health

23 Dec 2008
First Look

First Look: December 23, 2008

http://www.hbs.edu/research/pdf/09-005.pdf Cases & Course MaterialsAmerican Cancer Society: Access to Care Harvard Business School Case 109-015 CEO John Seffrin decides to radically change the strategy of the American Cancer... View Details

Keywords: Martha Lagace

14 Feb 2012
First Look

First Look: February 14

its decision regarding the business model (i.e., whether to subsidize buyers or sellers), the access fees, and the size of the platform. A slight increase in the platform's belief advantage may induce the... View Details

Keywords: Carmen Nobel

17 Apr 2017
HBS Case

This Turkish Debt Collector Is Customer-friendly

sees 65 percent turnover, Turkasset became choosy about its employees, hiring less than one in 100 applicants. Once hired, it paid them higher salaries and performed more in-depth training. The investment paid off, dropping the turnover rate below 30 percent. As the... View Details

Keywords: by Michael Blanding; Financial Services

29 Jun 2017
Research & Ideas

Why Uber Is Worth Saving and How To Do It

industry like taxicabs. It can fight hard to get the rules changed,” says Rosabeth Moss Kanter, the Ernest L. Arbuckle Professor of Business Administration at Harvard Business School and chair and director... View Details

Keywords: by Dina Gerdeman; Transportation

23 Jun 2015
First Look

First Look: June 23, 2015

bring their internal and external agency resources together and arrive at a more collaborative operating model for advertising services. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=49259 Cases & Course... View Details

Keywords: Sean Silverthorne

16 Mar 2010
First Look

First Look: March 16

and scale of this unique global corporation. Geoffrey Jones, a leading business historian from the Harvard Business School, takes us inside this corporation, which from its origins in Britain and the... View Details

Keywords: Martha Lagace

24 Mar 2020
Research & Ideas

These Coronavirus Heroes Show Us How Crisis Leadership Works

American manufacturer of antibiotics—those life-saving drugs required for pneumonia caused by COVID-19—as others have abandoned them to pursue more lucrative drugs. Frazier elected to stay in the business because he knows how essential... View Details

Keywords: by Bill George; Health

September 2019 (Revised February 2020)
Teaching Note

Fishbowl: Scaling Up

By: Leslie K. John

Email mking@hbs.edu for a courtesy copy.

Teaching Note for HBS No. 919-013. Fishbowl is a social media app that allows professionals to connect with other relevant professionals both within their company and... View Details

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December 2018 (Revised February 2020)
Case

Fishbowl: Scaling Up

By: Leslie K. John

Fishbowl is a social media app that allows professionals to connect with other relevant professionals both within their company and across industry. Unlike many other social media apps, on which users typically present idealized portraits of themselves, on Fishbowl,... View Details

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06 Nov 2012
Op-Ed

Stop Talking About the Weather and Do Something: Three Ways to Finance Sustainable Cities

The wrath of Hurricane Sandy has illuminated a fundamental question: How do we ensure that our cities are resilient in the face of inevitable future disasters? A destroyed city is not a sustainable city. I'm making the case that it's time to stop complaining about... View Details

Keywords: by John Macomber; Construction; Real Estate; Energy; Utilities

21 May 2018
HBS Case

How Would You Price One of the World's Great Watches?

taseffski When Stefan Thomke finished writing the Harvard Business School case study on A. Lange & Söhne, he sent it to the German watchmaker for feedback. The company’s response was a first for the 25-year Harvard View Details

Keywords: by Roberta Holland; Fashion

02 Jan 2012
Research & Ideas

Most Popular Articles of 2011

The 3 Imperatives for Becoming a Great Leader, Harvard Business School professor Linda A. Hill and former executive Kent Lineback discuss the steps to take and the roadblocks to avoid in order to meet that challenge. Is Groupon Good for... View Details

Keywords: by Staff

22 Feb 2011
Research & Ideas

Most Popular Articles, Papers of the Decade

structurally, functionally, geographically, and strategically diverse firm. The full data set comprises more than 100 million electronic mail messages and over 60 million electronic calendar entries for a sample of more 30,000 employees over a three-month period in... View Details

Keywords: by Sean Silverthorne

22 Jul 2014
First Look

First Look: July 22

has a negative real impact on the future innovative activity of targeted firms. Download working paper: http://ssrn.com/abstract=2464303 Banks as Patient Fixed-Income Investors By: Hanson, Samuel G., Andrei Shleifer, Jeremy C. Stein, and Robert W. Vishny Abstract—We... View Details

Keywords: Sean Silverthorne

17 Mar 2015
Research & Ideas

Where Did My Shopping Mall Go?

going to make the food space more vulnerable in the next five years. There is going to be enormous change, both because of the way people eat and because new models are starting to come into the equation that will erode the... View Details

Keywords: by Sean Silverthorne; Retail

28 May 2012
Research & Ideas

A Pragmatic Alternative for Creating a Corporate Social Responsibility Strategy

In fact, some executives have gone to great lengths to throw the company's entire business model behind CSR. The late Ray Anderson, founder of the global carpet company Interface, said he had an "epiphany"... View Details

Keywords: by Dina Gerdeman

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How Much Can You Ask of Your Customers?

First Look: April 28, 2009

First Look: November 21, 2006

Germany May Have the Answer for Reducing Drug Prices

First Look: December 23, 2008

First Look: February 14

This Turkish Debt Collector Is Customer-friendly

Why Uber Is Worth Saving and How To Do It

First Look: June 23, 2015

First Look: March 16

These Coronavirus Heroes Show Us How Crisis Leadership Works

Fishbowl: Scaling Up

Fishbowl: Scaling Up

Stop Talking About the Weather and Do Something: Three Ways to Finance Sustainable Cities

How Would You Price One of the World's Great Watches?

Most Popular Articles of 2011

Most Popular Articles, Papers of the Decade

First Look: July 22

Where Did My Shopping Mall Go?

A Pragmatic Alternative for Creating a Corporate Social Responsibility Strategy

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