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Show Results For
- All HBS Web
(4,472)
- People (11)
- News (1,034)
- Research (2,749)
- Events (24)
- Multimedia (60)
- Faculty Publications (1,615)
- 19 Jan 2021
- Blog Post
2+2 Where Are They Now Spotlight: Marc Duranteau (MBA 2019)
In the end, my supervisors bought in and I was allowed to implement my suggestions. I definitely would not have had the courage to take these risks without the 2+2 safety net! Where are you currently... View Details
- 12 Sep 2016
- Research & Ideas
What Brands Can Do to Monitor Factory Conditions of Suppliers
how to gauge the quality of an audit, or how to find factories with better performance records before spending millions of dollars in a country. On the other hand, if companies are committed to staying with their suppliers View Details
Keywords: by Michael Blanding
- 03 Jul 2012
- Research & Ideas
HBS Faculty on Supreme Court Health Care Ruling
hospitals. For example, the law formalized the growing recognition that providers must work together to manage both the cost and quality of care rather than continue to battle with each other for payments... View Details
- 23 Apr 2020
- Research & Ideas
This Crisis Loan Program Preserved Jobs—and Made Money
As the US Congress prepares to replenish its Paycheck Protection Program for small businesses, questions still linger: Do guaranteed loans for small businesses work in the long term? Who wins? Employees? Businesses? Taxpayers? The answer appears to be yes for all... View Details
- 27 May 2009
- First Look
First Look: May 27, 2009
PublicationsDesigning Care: Aligning the Nature and Management of Health Care Author:Richard Bohmer Publication:Harvard Business Press, 2009 Abstract Today's health-care providers face growing criticism—from policymakers View Details
Keywords: Martha Lagace
- 01 Sep 2011
- News
The City Solution
mitigation. And because cities are discovering that the greener they are, the better their quality of life and the greater their competitive advantage, they have by necessity... View Details
- 24 Feb 2009
- First Look
First Look: February 24, 2009
Laboratory experiments allow us to isolate the effects of exploding offers and binding acceptances. In a simple environment, in which uncertainty about applicants' quality is resolved over time, we find... View Details
Keywords: Martha Lagace
- 09 Jul 2014
- Research & Ideas
How Business Leaders Can Strengthen American Schools
School's U.S. Competitiveness Project. Rivkin is the Bruce V. Rauner Professor of Business Administration. “Study after study has shown that a country's long-term prosperity depends on the quality of its human capital” Rivkin View Details
- 12 Oct 1999
- Research & Ideas
Throwing Your Opponent: Strategies for the Internet Age
advise entrepreneurs not to ignore some of the old rules of doing business. "Companies still have to build competitive advantage and concentrate on efficient processes and View Details
Keywords: by Daniel Penrice
- 01 Oct 2008
- Research & Ideas
How Much Time Should CEOs Devote to Customers?
business and the company's strategy. In a service business like Tesco's, the health of the brand depends heavily on the quality of the millions of daily transactions between shoppers View Details
Keywords: by John Quelch
- 11 Jan 2000
- Research & Ideas
Calling All Managers: How to Build a Better Call Center
delivery had almost entirely been overlooked. Before being able to generate revenue through the call center, institutions have to fully understand and be able to implement superior customer service." "Each service interaction... View Details
- 29 Mar 2010
- Research & Ideas
Ruthlessly Realistic: How CEOs Must Overcome Denial
backroom stock for sale items missing from shelves, or even to scale and price produce items or grind A&P's bean coffees. Cleanliness and courtesy standards, freshness and... View Details
- 28 Jul 2006
- Research & Ideas
Meeting China’s Need for Management Education
great change in recent years has been in China itself. The state-owned enterprises have realized the realities of competition and the need to improve costs and quality... View Details
- 30 Dec 2013
- Research & Ideas
Most Popular Articles of 2013
productivity and quality of care can be increased by uncovering organizational factors associated with operational failures so that hospitals can reduce the frequency with which these failures occur.... View Details
Keywords: by Staff
- 09 Aug 2016
- First Look
August 9, 2016
portfolio of high quality properties in Germany by acquiring one or more non-performing loans from Deutschland Bank. While he considers the many aspects of the deal that is about to unfold, he must decide which securities to acquire, the... View Details
Keywords: Sean Silverthorne
- 18 May 2010
- First Look
First Look: May 18
workers' quality becomes known only in the late part of the market. However, in equilibrium, matching can occur (inefficiently) early only when there is comparable demand and supply: a surplus of applicants,... View Details
Keywords: Martha Lagace
- 20 Jul 2021
- Blog Post
Aisha Fatima Dozie is Igniting Confidence as the Founder of Bossy Cosmetics
news of her life,” and everything changed. From Burning Out to Being the Boss “By 2017, I was burnt out. I had all of these things that I’d worked really hard for, but I wasn't happy,” Dozie explained. “I didn't like what I was doing... View Details
- 06 May 2015
- What Do You Think?
Are You Ready for Personalized Predictive Analytics?
effect helps us to achieve." Casandra Levine agreed, but introduced a cautionary note. The promise of what can be accomplished by predictive analytics in raising the quality of life and functionality... View Details
Keywords: by James Heskett
- 02 Apr 2019
- Research Event
Women Pay a Higher Career Price in Today's Always-On Work Culture
motivation for working all these hours is not actually to produce high-quality work. In fact, there’s a lot of evidence to suggest that it’s going to undermine the quality of the work.” Confronting deeply held beliefs has been part of... View Details
- 15 Oct 2013
- First Look
First Look: October 15
Publications August 2013 Economic Development and Cultural Change The Costs of Favoritism: Is Politically-Driven Aid Less Effective?" By: Dreher, Axel, Stephan Klasen, James Raymond Vreeland, and Eric... View Details
Keywords: Sean Silverthorne