Publications

2011
Case

How Fast and Flexible Do You Want Your Information, Really?

By: Thomas H. Davenport and Jim Snabe

Almost all executives want more and faster information, and almost all companies are racing to provide it. What many of them are overlooking is that the real aim should not be faster information but faster decision making, and those aren't the same things. Executives... View Details

Keywords: Management Teams; Information; Service Delivery; Decision Making; Crisis Management

15 Jun 2021
News

June 2021 Books and Podcasts

drives; and how to manage the disease and vaccinations in the villages of developing countries. The book also explores how governments across the... View Details

Keywords: Margie Kelley; Publishing Industries (except Internet); Information

17 Jun 2010
News

The Most Emerging of Emerging Markets

Keywords: Professor Tarun Khanna; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools

18 Oct 2004
Research & Ideas

The Bias of Wall Street Analysts

companies their firms are issuing securities for—or hope to do business with. The research, "Playing Favorites: Financing Options Sway Analysts' Thinking," was published in the June 2004 edition of... View Details

Keywords: by Ann Cullen; Financial Services

Article

What to Know About Locating in a Cluster

By: Willy C. Shih and Sen Chai

As a study of two industry clusters in Denmark shows, factors that can make clusters attractive—easy people movement and knowledge spillovers—can also make it harder for individual companies to retain proprietary knowledge. View Details

Keywords: Clusters; Clustering; Competitiveness; Life Sciences; Telecommunications; Science-based; Research And Development; Industry Clusters; Research; Innovation Strategy; Innovation and Management; Geographic Location; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Denmark

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01 Sep 2016
News

The Taxi Wars of Jakarta

almost the size of Kuwait. What’s clear, though, is that while this city is rich relative to the rest of the country , its city managers were miserly when it came to building... View Details

Keywords: Jeffrey Hutton; Illustrations by Josh Cochran

11 Jan 2019
Blog Post

The ABCs of Recruiting at HBS

EC? RC? Aldrich? What’s an Aldrich? Every organization has their own acronyms and jargon and HBS is no exception. Here are some of the terms used at HBS that relate to... View Details

21 Jan 2022
Blog Post

Tipping Point: Investing in the Women of Kenya’s Coffee Farms

to tip. She believes consumer education and trust, as well as frictionless tipping options, will drive those numbers higher. When Kahawa launched tipping capability for customers who purchase directly from the View Details

28 May 2019
News

Planting the Seeds of Positive Growth

Governor of Kaduna State Malam Nasir AHMAD El-Rufai (left) and Mira Mehta (right) meet with Nigerian government officials (photo courtesy of Tomato Jos) Mira Mehta (MBA 2014)... View Details

Keywords: April White; Crop Production; Agriculture

November 2017 (Revised April 2019)
Case

Summa Equity: Building Purpose-Driven Organizations

By: George Serafeim

In 2015, Reynir Indahl left top Nordic private equity firm Altor Equity Partners to found Summa Equity (Summa). After long contemplation following the financial crisis, Indahl was convinced the financial system was producing negative externalities and that the current... View Details

February 2016
Case

Express Scripts: Promoting Prescription Drug Home Delivery (A)

By: John Beshears, Patrick Rooney and Jenny Sanford

The pharmacy benefit manager (PBM) sector processes prescription drug claims on behalf of companies that offer a prescription drug benefit to their employees. This case follows Bob Nease, Chief Scientist at Express Scripts, as he considers methods to promote home... View Details

Keywords: Pharmaceuticals; Prescription Drugs; Pharmacy Benefit Manager; PBM; Healthcare; Behavioral Economics; Choice Architecture; Active Choice; Service Delivery; Decision Choices and Conditions; Health Care and Treatment; Order Taking and Fulfillment; Compensation and Benefits; Pharmaceutical Industry

26 Jan 2017
News

Finding a Path out of Poverty

differently.” One course that sparked Magwegwe’s imagination was Business, Government, and the International Economy (BGIE), taught by Professor Richard Vietor, author of How Countries Compete. “It provided... View Details

Keywords: Margie Kelley

2013
Case

Travelers Insurance: Focusing on Climate Change and Natural Catastrophe Risk

By: Andrew J. Hoffman

The dilemma Evan Blue faces stems from a report by sustainability advocacy group Ceres that calls on companies to take climate change into consideration in their risk models and develop response strategies. The fictional vice president of Traveler's Insurance is tasked... View Details

Keywords: Climate Change; Business Strategy; Risk and Uncertainty; Insurance Industry

01 Dec 2006
News

Over 50 and Job Hunting?

and author of The New Job Security, says that over-50 managers can vanquish negative stereotypes by seizing control of the career-transition... View Details

Keywords: Deborah Blagg; job hunting

September 2016
Case

Health Leads: Reaching for Impact (Abridged)

By: V. Kasturi Rangan and Sarah Appleby

A nonprofit in the healthcare arena explores strategies to achieve system-level impact. Founded in 1996 with a volunteer-staffed help desk at Boston Medical Center connecting low-income patients with basic resources like heating assistance, job training, and childcare... View Details

Keywords: Scaling Social Enterprise; Scaling Social Impact; Health Care Delivery; Health Care Outcomes; Health Care Reform; Nonprofit; Nonprofit Scaling; Social Enterprise; Health Care and Treatment; Nonprofit Organizations; Growth and Development Strategy; Health Industry; United States